»» My HOT Classifieds Site - Recent Listings!!

craigslist | Displaying Jobs - Technical Support jobs in atlanta

<![CDATA[A Small Orange, a high-end shared, reseller, and dedicated web hosting company based in Atlanta, GA, is looking for an enthusiastic, friendly, and knowledgeable technical support representative to join its growing team. At A Small Orange, we understand and recognize that, along with our customers, the people on our team are our most valuable asset. At A Small Orange, you’re going to find a relaxed, yet professional atmosphere where employee growth and development, as well as fun, creativity, and innovation, is encouraged and rewarded. We want our employees to learn about what interests them and help A Small Orange grow and continue to succeed. To attract the best talent and give our team members the most flexibility, A Small Orange lets its employees work from wherever they want, as long as they have a reliable, high speed Internet connection and can work reliably and be depended upon. Employees in the Atlanta area are of course welcome to work in our office. A Small Orange pays competitive wages and offers flexible scheduling, a comprehensive benefits package, paid time off, and a variety of other perks and benefits. Because this position is full time, salaried, and includes benefits, we expect A Small Orange to be your only hosting-related job. The basics: - Must be customer-focused, and willing to do whatever it takes to resolve customer issues. Going above and beyond is the standard at A Small Orange. - Excellent written English. Support is currently provided over email only, but may expand to live chat and/or phone in the future. - Must be familiar (not an expert) with Apache, PHP, MySQL, Unix shell (bash), email (POP3/IMAP/SMTP), FTP, DNS and other standard web hosting applications and protocols. - Must be able to work under pressure when bad stuff happens and get the job done. - Must be able to ask customers for complete error message or derive the context of their problem if they provide insufficient information. Bonus stuff you might already know (you'll learn these on the job): - cPanel/WHM - Knowledge of PHP, Python, Perl and/or Ruby on Rails, and FastCGI - Familiar with subversion and/or other versioning software - Can install PHP from source, enabling required modules. Also, can install a separate Python version that is separate from the operating system version. - Iptables firewalls - Common customer website apps, like Drupal, WordPress, MediaWiki, Magento, ZenCart, etc - MySQL commands for support or troubleshooting, like importing/dumping a database, simple SELECT statements or “SHOW PROCESSLIST” Extra bonus (you'll learn these too, but if you know how to do these your resume will float to the top of the stack): - You can write PHP, Python, Perl and/or Ruby on Rails applications (we have internal projects going on if you can) - You can write shell scripts to automate common system tasks. - You can debug httpd processes using 300MB of resident memory each and trace it to the script that's causing the problems - You can read mail headers to identify a source of spam - You can identify an IP address slamming a comments.php script with POST requests and block that comment spammer - You can convert a MyISAM database to InnoDB and explain under what conditions you would want to. - You can build a custom RPM package for CentOS 5.x from a source code download for distribution to multiple servers. If you are interested in joining our team, please send a resume and a quick cover letter describing your experience with the basics, bonus and extra bonus above to jobs@asmallorange.com. Please include the words “Technical Support Representative” somewhere in the subject. We are not interested in hearing from hiring agencies or outsourcing companies. ]]>

<![CDATA[ <center> <h2> Are you an IT professional looking for a flexible job? Are you a tech savvy student? Are you a PC shop or company wanting to expand your business? </h2> </center> SupportSpace is looking to expand their Expert network. - Provide Virtual Technical Support. - Make Money. - Work Anytime, Anywhere. - As an IT Shop, Expand Your Business. Who is SupportSpace? Service is our business and passion. We are dedicated to providing the ultimate service experience through the game-changing advancement of remote services and virtual expert networks. Some of our partners: Geeksquad, TrendMicro, Webroot, Check Point, Ad-Aware and more... Our partners provide the customers, you provide the support. Why should I become a SupportSpace Expert? • Create your own work schedule. • Gain credibility by joining the #1 online technical support community. • Make money while we provide the customers and platform. • Get recognition and visibility with customer reviews. • Help customers who seek technical expertise. How does it work? Once you are SupportSpace Certified, customers will be sent to you based on your expertise and profile. We will evaluate your profile and skills to determine if you have the necessary knowledge. Get SupportSpace Certified > Provide Tech Support to Customer > Make money Compensation? Compensation is a fixed price based on the type of service you provide. Requirements? We require our Experts to become SupportSpace Certified before they can provide support to our customers. To become SupportSpace Certified you must have relevant tech knowledge for any of the various service types. Service Types: • PC Software Support Windows XP & Vista • MP3 players (iPod, Zune, etc.) • Anti-Virus • Mobile cell phone devices • Backups • Microsoft Office • Firewalls • Anti Spyware • Internet • Cameras • Networks • And More... Apply Now: Go here to begin the SupportSpace Certification process: <a href="http://www.supportspace.com/support/becomeAnExpert.s2" rel="nofollow">http://www.supportspace.com/support/becomeAnExpert.s2</a> If you have any questions, email: certification@supportspace.com Other Relevant Links: SupportSpace Service Site: <a href="http://www.supportspace.com/" rel="nofollow">http://www.supportspace.com/</a> SupportSpace Corporate Site: <a href="http://corporate.supportspace.com/" rel="nofollow">http://corporate.supportspace.com/</a> ]]>

<![CDATA[Product / Customer Support for 3vTV.com We are seeking to fill this position immediately. This position will be a contract position with the candidate working remotely located any where throughout the U.S. We are building Android based applications. Ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions. The Candidate will also contribute to problem resolution by giving in-person, hands-on support and training to end users at the desktop level. Ideal Candidate will actively update and improve product documentation and knowledge base as our products are launched and enhanced. Activities include but are not limited to the following: * Work with XML products and PDF reports generator as well as configure XML based applications * Support corporate clients with our XML based FIR (Field Image Report) system * Manage the processing of incoming calls (part-time, and availability during defined hours) to the Help Desk via our virtual PBX and e-mail to ensure courteous, timely, and effective resolution of end user issues. * Design and enforce request handling and escalation policies and procedures. * Establish and enforce Help Desk service level agreements for with end users to establish problem resolution expectations and timeframes. * Monitor and test resolutions to ensure problems have been adequately resolved. * Analyze performance of Help Desk activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance quality of service and to prevent future problems. * Track and analyze trends in Help Desk requests and generate statistical reports. * Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations. * Identify, recommend, develop, and implement end user training programs to increase computer literacy and self-sufficiency. * Oversee development and dissemination of help sheets, usage guides, and FAQ lists for end users. * Liaise with vendors for the procurement of new systems technologies, oversee installation, and resolve adaptation issues. Experience and Education Requirements The candidate should have Product / Customer Support experience including experience providing hardware/software support including computer upgrades, repairs, and configurations with desire to learn support on Android based solutions. The candidate should have experience researching, testing and recommending IT solutions to the client. Candidate must have excellent time management, project management, and customer service skills. * 2+ years general support experience supporting B2B applications * 2+ years using helpdesk-tracking software * 2+ years experience upgrading hardware and software including patches and new computer installations Position Requirements BS or BA preferred. Some college or certification desirable. Qualified candidates please forward resume to JohnLafser@3vTV.com with short cover letter. ]]>

<![CDATA[IT Technical Support person needed for large, fast paced Kennestone pulmonary group. Kennestone location will be primary location of job, however travel between Austell, Piedmont, and Kennestone offices is required. Ideal candidate needs to be a motivated self starter with a positive attitude. Experience in a healthcare environment is a plus. Please READ ENTIRE AD before applying. Qualifications: • 2-3 years work experience in a technical support position • Demonstrated strong Microsoft Office Skills-Word, Excel, PowerPoint, Outlook • Demonstrated experience with XP, Vista Operating Systems • A+ Certification strongly preferred Position Summary: Installs, modifies and makes minor repairs to Practice computer hardware and software systems, and provides technical advice and support to system users. Duties and Responsibilities: • Identifies and procures the hardware and software needed to satisfy user requirements. • Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ premises. • Loads appropriate software packages such as operating systems, networking components and office applications. • Assists in the customization and adaptation of existing programs to meet users’ requirements. • Provides telephone, in-person and online support to end-users. • Provides updates, status and completion information to IT Manager and/or users, via voice mail, e-mail or in-person communication. • Refers major hardware problems to service personnel for correction. • Connects users to networks and provides initial training on applications. • Administers e-mail and anti-virus systems. • Assists in research and procurement of computer accessories and supplies. • Performs other duties as assigned. Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position. Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Customer Service—the individual manages difficult internal customer situations, responds promptly to internal customer needs and solicits internal customer feedback to improve service. Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings. Quality management—the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness. Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans. Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly. Please send resume and salary requirements, and when replying please put "IT TECH SUPPORT" in the subject line. WE ARE AN EQUAL OPPORTUNITY EMPLOYER ]]>

<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? Then, this position may be for you... support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. To qualify for this Work From Home opportunity you would need: • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. • Broadband connection (1 MB down / 384 kbps up) • Meet the requirements of the job description below Responsibilities: • Perform analysis on customer’s PC and make product or service recommendations • Supply best in class support to direct consumers on all technology support needs • Use company provided tools to troubleshoot and solve customer technology problems • Maintain high level of customer satisfaction with focus on first call resolution • Identification and removal of Malware and Viruses As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: • Answer calls and greet customer or partner sales representative • Review ticket in customer service tracking application • Determine scope of issue • Confirm customer agreement to pricing and conditions of service • Manage credit card processing • Handle requests for refunds per company policies • Follow through on warranty requests or open issues • Encourage completion of customer survey • Close the incident within recommended service times • Properly document all support calls • Adhere to quality standards set by company • Provide feedback on tool, process, and business improvements • Represent company in a professional and ethical manner Skills: • Excellent written and oral communication skills, second language a plus • Can communicate technical concepts clearly to customer’s level of understanding • Excellent customer interaction skills • Very good organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs (standard operating procedures) and provide feedback and ideas • Ability to type 30 to 40 words per minute Qualifications: • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers • Hardware / Software technical support • Troubleshooting Windows XP platform to registry level • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... • Networking technologies TCP/IP, DNS, Firewalls • Internet connectivity using cable, DSL, satellite, dial-up • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs • Iternet security in areas of virus and spyware • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>

<![CDATA[ <div align="center"><a rel="nofollow"><img src="http://lh5.ggpht.com/_nYfpwaWRdf0/Sx7KuK22kmI/AAAAAAAADJs/713wCVMzUkE/s144/MR%20Square.jpg"></a> <div align="center"> A rapidly growing fast paced Systems Integrator in Norcross has an opening for a Field Service Representative. Knowledge of PLC control systems, SCADA systems, Radio Telemetry and all types of Process Control Instruments is beneficial. <a href="http://picasaweb.google.com/lh/photo/Dm7TS8UzYUbwTJ6HEyAG_g?feat=embedwebsite" rel="nofollow"><img src="http://lh3.ggpht.com/_nYfpwaWRdf0/Sx-iwNjj_EI/AAAAAAAADNo/GHXxuH1lAYA/s800/tools.jpg"></a> Duties would include Start-Up of new jobs, servicing and calibration of existing equipment at the customer's location. You must be able to travel 4 to 5 days per week within the Southeast. Company Vehicle or Mileage reimbursement. Technician will need to be able to trouble-shoot, calibrate and commission field instruments and control systems with little or no supervision. Send resume to jobs@mrsystems.com. Full-time position located in Norcross, GA. Must have good communication skills. Applicant needs to be fluent in Microsoft Excel, Word and Outlook. Minimum 2-year degree in related field. ISA - Certified Systems Technician preferred Rich Benefit Package. Please see our website for a complete list of services that we offer. www.mrsystems.com No phone calls! </div> </div> ]]>

<![CDATA[Computer repair technician familiar with troubleshooting various laptops/desktops, loading of various MS operating systems, driver installation, application software, etc. Lots of hands on experience with different brands/models helpful. Virus removal. PC upgrades. General troubleshooting. Flexible hours. Contact via email.]]>

<![CDATA[To express interest in this position please go to our website at: <a href="http://www.toltservicegroup.com/careers.html" rel="nofollow">http://www.toltservicegroup.com/careers.html</a> REGIONAL SERVICE TECHNICIAN II Qualifications: The following are preferred or desired unless specifically stated: High school diploma or equivalent required; A+ Certification, AS degree, or equivalent experience required Minimum 2 years retail store level experience desired; One (1) year technology help desk or I.T. store support experience preferred Low voltage voice and data cabling experience Demonstrated proficiency across all technologies in using advanced troubleshooting techniques, including the use of Digital Multi-Meters and CAT5 cable testers and in repairing technology hardware to the sub-assembly level Demonstrated proficiency in the use of common troubleshooting utilities and in the use of common communication protocol utilities Well developed communication and professional level interpersonal skills required; this position will interface directly with customers and end users; must be able to communicate effectively in English using all standard business methods of communicating Advanced written communication skills required to provide accurate notation, billing, and parts order information Must have a demonstrated ability to work in adverse repair/installation environments Must possess ability to work independently as needed and be a strong team player Must pass criminal background, pre-employment drug screening, and Motor Vehicle Record check Minimum 12 months demonstrated safe and positive work record required This position may provide support to any or all of the services provided by Tolt Service Group. However, candidates seeking employment at this level may not be required to support all services. The following Key Responsibilities outline many of the services provided by the company Key Responsibilities will include: Troubleshooting, maintenance, repair, and recovery of failed IT hardware in live retail and office environments Edit all aspects of trouble tickets assigned to the work zone (Includes providing comprehensive notes / resolution information / equipment information / closure detail) Order parts for all completed tickets with accuracy and timeliness Provide trouble ticket billing information when required Maintain spare and parts inventory in van for multiple customer environment Maintain constant adherence to Inventory Control practices and standards Additional Responsibilities may include, but are not limited to: Complete ad hoc IT hardware installation tasks as needed Complete project-based IT hardware installations as needed Complete staging / integration services of IT hardware as needed Support low voltage cabling projects as needed Support within installation or cabling projects may require travel Extensive driving required in company provided vehicle May be assigned other duties as needed Compensation: Wage commensurate with experience and qualifications (Grade 13). This position is classified as non-exempt hourly. GA. Atlanta - RST II (R10-0033) AN EQUAL OPPORTUNITY EMPLOYER ]]>

<![CDATA[VoiceNation defines itself as what's next in voice communications, enabling businesses of all sizes to compete in the marketplace as a Fortune 500 organization. The company's hosted platform offers all the features of a corporate PBX at a fraction of the cost or complexity of traditional technology. VoiceNation offers companies a reliable outsourced voice platform, local number availability, voicemail, virtual pbx, and live answering services, as well as robust disaster recovery services. VoiceNation is proud to serve well-respected clients throughout the United States, including Blue Cross/Blue Shield, Time Warner, FEMA, Dell and AIG. The IT support specialist will be the "go to" person when office personnel are experiencing computer problems. Installing, maintaining, and repairing hardware and software are general tasks, as well as working on servers. With hardware it will include diagnosing, repairing, replacing parts, and testing. With software, involves installing, updating, and troubleshooting applications. Other tasks may include designing and troubleshooting internal computer networks. The ability to solve problems quickly and to face challenges without getting overwhelmed is a valuable attribute for the IT support specialist. Primary Responsibilities: - Perform internal support tasks such as imaging new employee workstations, setting up new employee credentials for internal systems, and troubleshooting issues on employee workstations. - Assist with support of internal Linux servers. - Provide first-tier technical support (telephone and email) for clients using proprietary software systems. - Special projects as assigned. Job Requirements: - Minimum of 3 years experience with concentration in computer science, information technology, or related field. - Extensive Linux server administration knowledge, command line interface, and end user desktop support. - Extensive backup process experience. - Strong proficiency with PC hardware setup and troubleshooting Working knowledge of VMware virtualization products. - Should have experience with RedHat/CentOS distributions. - Working knowledge of TCP/IP, DNS, DHCP, VPN, PHP, mySQL Windows XP, and Microsoft Office 2003. - Technical support experience with a strong ability to learn and support new software systems. - Work as part of a dynamic team to advance the mission of the organization This position has tremendous opportunity for growth above a support role for the right candidate. ]]>

<![CDATA[-------------------------------------------------------------------------------- MUST BE ESTABLISHED! Do you have technical telecommunication skills? Are you familiar with Internet, WIFI, wiring, jacks, and cabling? Can you troubleshoot phones and phone systems? If so, we are looking for people like you, in your city, to help us service the technical needs of multi-family properties. For more information, and to find out how you can immediately be a part of this, please click on the link below. This a sub contractor Position, You must have own transportation and tools. You also must meet all of our requirements. <a href="http://telecomtechsupport.net/" rel="nofollow">http://telecomtechsupport.net/</a> Please view the video and complete the short questionnaire. We will contact you within 24 - 48 hours if we feel this would be a good fit for both of us. Thanks for your time. We are looking forward to an opportunity to work together. TTS Telecom Tech Support 8730 Bourgade, Suite 200 Lenexa, Kansas 66219 ]]>

<![CDATA[I need someone to translate from Japanese to English. This will be for book titles, subjects, year published, author and printing companies. These are generally pre WWII historical books and you should be able to work with that period of Kanji. There are around 400 books, so it may very well take several days.I am looking to pay $25 an hour and would be at my house in Roswell as the lot of them are very heavy to move. I could set up a working space on my dining room table.]]>

<![CDATA[VCG Software, headquartered in Roswell, Georgia, is a leading provider of staffing and recruiting software solutions. We create solutions that streamline each of our customer's unique business processes and accelerate finding and placing the people most likely to thrive. Our company is currently looking to hire a full time Client Support Representative for our corporate office. Our Client Support Representatives provide support for our Pointwing, StaffSuite, WebPAS, and Tempware software applications and their operating environments. Support is delivered in a helpdesk environment via phone, email, and remote access software. The role includes answering application questions and troubleshooting data and systems issues. The Client Services team is an outgoing, casual, and hard working team focused on delivering top notch customer service. Responsibilities include but are not limited to: • Providing superior customer service as a member of a customer support and services team • Researching, responding to, and resolving various customer questions and issues • Managing an ongoing caseload to ensure service levels are exceeded driving high levels of customer satisfaction • Learning VCG’s multiple software products and continue education through software releases • Collaborating with internal departments to escalate major technical issues and ensure each is properly addressed • Documenting all customer interaction and case activity in a CRM system • Using and building the support knowledgebase to share knowledge collectively with the team and other departments in the company • Sharing the responsibility of an off-hours cell phone service for critical customer issues between the hours of 6p ET and 9p ET • Participating in the quality assurance testing of new software releases on occasion Required Skills • College degree or equivalent related experience • Strong communication skills both verbal and written to convey confidence, ability, and patience to customers • Strong attention to detail and troubleshooting capabilities to research and resolve support cases • Organization and ability to multi-task to manage caseload to meet service levels • Teamwork and collaboration to resolve cases and assist others when needed • Dedication to customer service, high integrity, and strong work ethic Desired Skills • Experience in a Customer Support Center providing support for proprietary software applications and their operating environments • Experience in the Staffing Industry, preferably supporting payroll systems or processes • Writing/troubleshooting Crystal Reports and/or SQL Reporting Services reports • Experience with quality assurance testing We look forward to reviewing your resume and possibly speaking with you.]]>

<![CDATA[Job Summary: Bennett International Group is a leading provider of transportation, logistics, and supply chain solutions. We are currently seeking an Oracle Applications Developer. Candidates must have strong experience developing software applications in an Oracle Database environment preferably related to Oracle 11.5 e-Business Suite, 11i-GL, AR, AP, and FA applications. In-depth knowledge of multi-site software development with strong expertise in both functional and technical aspects of complex business systems within an Oracle application development environment. Project management expertise of large-scale technical projects, involving multiple areas of Business environments. The candidate will be performing a Techno-Functional(60%-40%) role. Requirements Must have been involved in several Oracle implementations, including at least 2 full cycle 11i implementations for Oracle e-Business Suite. Must have experience in interfacing/integrating outside software packages with Oracle applications. •Functional and technical knowledge in AP, AR, GL, FA modules is a must. Knowledge of CM module will be a plus. •7+ years experience in PL/SQL development of queries, scripts, and stored procedures for Oracle Financial Applications. •5+ years experience writing custom conversion and interface programs from legacy systems into Oracle, and from Oracle into legacy systems. •Prior experience in working with Oracle for resolving technical related issues and raising SR’s. Functional experience in Oracle Financials. •Work with users to define business requirements for enhancements. Resolving Users day to day issues. •Develop functional specifications of changes, enhancements, and interfaces. •Develop test scenarios and perform functional & regression testing and document test results. •Should be very familiar with Oracle’s application database structure for the modules noted above and the open interface tables and APIs relating to those modules. •Must have experience with XML Publisher, particularly as it relates to customizing report templates for customer invoices and vendor payments. •Experience with FSG’s and Discoverer report is a huge plus. •Understanding and use of Oracle’s proprietary application object library in conjunction with Oracle version 11i and R12 applications. •Good organizational skills and the ability to prioritize workload. •Experience with Oracle AIM methodology and ability to produce functional design document along with technical design documents in compliance with the AIM documentation. •Works well with teams or in a team environment. •Excellent written & verbal communication skills. •Experience with Oracle R12, Oracle 11i and Oracle 9i/10G, Developer 6i, Unix, SQL*Loader, Workflow, Toad, Discoverer, and PL/SQL skills a must. •Good understanding of Oracle performance tuning. No Work Sponsorships Available Bennett International Group is an equal opportunity employer. It is policy that all individuals are entitled to equal employment opportunity regardless of race, color, religion, sex, national origin, age, or disability, as required by state and federal law. Bennett is committed to this policy. All appropriate steps are taken to ensure equal opportunity in employment with respect to all personnel actions, including, but not limited to: recruiting, hiring, compensation, benefits, education and promotion / advancement opportunities. Bennett International Group is a proven leader in the logistics and brokerage services industry. Bennett’s core values form the foundation on which we live and perform every day. Regardless of how large we become, we will continue to preserve and practice the values that have shaped our corporate culture for more than 30 years. INTEGRITY RESPECT QUALITY SERVICE SAFETY CULTURE SPIRITUAL COMMITMENT FAMILY CULTURE LEARNING & DEVELOPMENT DIVERSITY LOYALTY RESPONSIBILITY ]]>

<![CDATA[PLEASE READ ENTIRE POST We are Currently hiring 2, 1099 employees. This position is for a field service technician for Windows based networks. This person will have the following skills. 2 or more years experience in windows networking. A+, Network + or better certifications. MCSE or SBS a plus. Must be familiar with administering Small Business Servers. This person will be ethical and clean cut and have dependable transportation. This position pays 25.00 per billable hour. For every hour you bill you will be paid 25.00. We will also pay .20 cents per mile. Must be able to pass a background check and a drug test. You will be tested so don't apply if you cant pass. Do not apply if: Do not apply if You don't have the skills I am looking for, Do not apply if You don't live in the area specified. (Conyers, Covington, Decatur). Long distance commuting not an option. Do not apply if You don't have dependable transportation as this job does require driving and insurance with 100,000 liabilities. Do not apply if You are not a team player that can also work well unsupervised. Do not apply if You are not honest and courteous, and customer service oriented. Do not apply if you are not willing to work full days M-F 8-5 with occasional working late. Do not apply if you are just good with computers, I am looking for superstars. Now I know that many of you will read this job offer as negative and that is fine. If you are not the person I am looking for based on the information above then don't waste your time or mine. If you are who I am looking for then we are a great company to work for. These positions have the ability to evolve into full time w-2 positions with benefits for the right person. Please email me your resumes and good Luck ]]>

<![CDATA[Opportunity to become part of our dynamic IT consulting team. We’re looking for a highly-skilled virtualization manager, experienced team leader and creative problem solver to consult with our clients, understand their business objectives and provide innovative solutions to address their needs. Our consultants combine strong communication skills and a superior customer service attitude. This position requires proven abilities in client-relationship management, virtualization project design & implementation, IT systems documentation, and team communication. Candidates must be articulate, detail orientated, and highly dependable; and must possess excellent analytical abilities and problem solving skills. Candidates must be able to work independently, to coordinate with team members and vendors to manage projects efficiently and to meet deadlines. Excellent knowledge of Microsoft software and technologies and Microsoft Certified Professional Certification is MANDATORY. Critical knowledge/experience includes: Windows Server 2000/2003/2008, Microsoft Exchange, WAN/LAN, VPN configuration, SQL Server, VMware, Citrix, and all current versions of the Microsoft desktop operating systems. Citrix CCA, and CCEA or CCIA required. Knowledge/experience in VoIP (Cisco and Zultys) a plus but not required. Other requirements include active participation in on-going training and attainment of manufacturer certifications. Required: Bachelors degree from an accredited University Minimum of 2 year of IT service/support Microsoft Certified Professional Certification (provide transcript ID and access code) Citrix CCA, CCEA or CCIA Implementation experience of Citrix systems- XenServer, XenDesktop, Essentials for Hyper-V (4.0 greater ) Highly Desired Skills: Knowledge of the following: Windows XP, Macintosh OS X, Windows Server 2003, Microsoft Exchange Server 2007, Symantec Security Suites, Microsoft Office, VPN + PNT, MPLS, VoIP, SIP Trunking, Citrix Servers/Clients, Citrix XenApp, Citrix XenDesktop, Citrix XenServer, Hyper-V, & printer support. Job Description: • Virtualization Implementation and Management • HelpDesk and Onsite troubleshooting desktop, server, printer, telephony, and networking issues and maintenance. • Job Hours: 8:00 - 5:00 EST, Monday-Friday. (Occasional off-hours as driven by clients) • Compensation: TBD but competitive Work-related References Do NOT call, this will only work against you Only respond if you have an MCP, CCA 4.0, and CCEA 4.0 or CCIA 4.0 ]]>

<![CDATA[Opportunity: We are in search for a self starter, motivated IT entrepreneur. We are looking for some one that would like to take control of your income, work hours and future. We are currently offering up exclusive territories within our organization to use our proven system to grow your work from home business providing IT services to your local market. Job Details: Manage and Operate your own local territory, take ownership in marketing your business and grow your client base. Operate all aspects of your business. including but not limited to providing service to clients, managing subcontractors, marketing to potential clients and providing solutions to potential clients. Requirements: Excellent Customer service A+ Certification Experience working a help desk/network support or sales with an interest in managing technicians Knowledge of all aspects of computers both hardware and software Knowledge of all aspects of compute networks Motivation to grow both personally and professionally Most members of our organization have or are working towards one of the folllowing: MCP MCSA or MCSE CCNA Compensation: The compensation will depend on your level of commitment and work level. The benefit of this position is that you get what you put into it. You can work your own schedule and your compensation will reflect that. Please send resumes to info@877tekhero.com]]>

<![CDATA[We are currrently seeking a very self motivated, well disciplined indivual to troubelshoot and repair electronic components. Basic volt meter skills are needed. Good driving record and clean criminal record required. Health insurance, 401k benefits offered. Please send resume and salary requirements. We would prefer someone between Macon and Atlanta. Must reside between Macon and Atlanta. Job requires ladder work on site. ]]>

<![CDATA[GeoCCTV is a surveillance company installs pc based/Standalone DVR's and cameras for mostly convinience stores/Restaraunts and Gas stations in GA, FL,AL,TN,SC and NC. We are looking for CCTV CAMERA INSTALLERS with little bit networking knowledge. Job Summary • Installation and service of CCTV/DVR/cameras. • Responsible for providing quality installation for business. • Must deliver excellent customer service to new and existing customers . • Must maintain professionalism and utmost customer satisfaction. . Must be able to travel ( Company will provide vehicle, Accomodation, Gas expense during out of state jobs). Must be able to work from Monday to Saturday ( Mostly saturday and sundays off ). Must have Ability to project a positive service attitude. Must have a clean and professional appearance. Company will prefer the people have atleast 2 years experience / beginners will be considered (will train) Please send ur resumes at ( SUPPORT@GEOCCTV.COM )]]>

<![CDATA[Headquartered outside of Atlanta, InternetSafety.com is a high growth Internet security software company with the market leading solution for Parental Controls. InternetSafety.com is looking for exceptional individuals to expand its customer service team. We offer a fast-paced small company environment perfect for the enthusiastic self-starter interested in taking on responsibilities and learning new skills. Responsibilities * Answer ACD calls and email support requests in a timely fashion * Handle all calls with professionalism and provide superior customer service every time * Conduct trouble shooting, analyze and solve technical problems by using problem-solving skills * Identify and act on unique or recurring customer problems * Ability to troubleshoot customer problems professionally * Document customer interaction using the InternetSafety.com support systems * Remain knowledgeable about available service offerings, current industry products and technology * Troubleshoot software incompatibility issues as they are reported by the customers * Report software bugs to the InternetSafety.com management team after adequate testing has been performed * Work with the Team Lead and Shift Supervisor to ensure there is always adequate coverage for call volume * Place outbound support calls as requested by the Customer Service Manager and other members of management * Other duties as assigned Qualifications * Call center experience preferred but not required * Highly organized and detail-oriented team player with a passion for excellence * Ability to grasp and communicate technology software and solutions * Outstanding verbal and written communication, organizational and time management skills * Call center experience * Knowledge of Microsoft Windows (Macintosh Operating systems highly desirable) * Understanding of PC Technology such as Internet and Microsoft Office * Excellent customer service skills * Excellent written and oral communication * Ability to multi-task in different systems * Ability to work in front of computer monitor for extended periods * Good typing skills * Excellent attendance history How to Apply: Email a current resume to csrjobs@internetsafety.com. Please place your resume contents into the body of your e-mail message. NO ATTACHMENTS PLEASE.]]>

<![CDATA[Repair items received with working knowledge of electrical, electronic and general mechanical troubleshooting and repair techniques. Repairs may include cosmetic, mechanical, electrical and electronic parts. Mount and electrically connect parts and assemblies. Physically transport repair work between various workstations. Handle routine paperwork and data required to track and bill for work performed. Record troubleshooting and parts replacement operations on service work orders. Interface with customers on technical aspects of repair operations. Determine if a unit is economically repairable. Determine proper parts to use for replacement of non-functional parts. ** Team player, adaptable to changing requirements, training and assisting other technicians, scheduling workflows ** Job Requirements: • Five years experience performing component level repair on Fusion Splicers • Basic Computer Skills • English written and verbal skills commensurate to position • Prefer a two year degree or certificate related to electronics or equivalent job experience Multiple job sites in the US]]>

<![CDATA[About the Job Help Desk Support Engineer Capital Data Service, Inc. (CDS), a leading IT service provider in the Southeast US, has an opening for Help Desk Support Engineer. We are a highly charged group of professionals looking for an equally charged Help Desk professional to become a part of the team! This is a full time position. Key Points As the successful candidate, you will handle all incoming support issues for business and government clients. You will take ownership over the status and resolution of all submitted tickets, completing them in accordance with the ticket’s level of priority. Maintaining the highest level of communication both internally and externally (the clients) during the resolution of a ticket is a critical component of this position. Primary Duties and Responsibilities: Assist all customers with their questions about any supported software and infrastructure to the best of his/her ability and demonstrate a clear sense of ownership and urgency when assisting clients. Must be able to designate P1, P2, P3 priority levels and communicate the appropriate lead times to the Client based on their specific case. While also prioritizing CDS internal requests against the balance of tickets (and their priorities) to ensure that CDS’s Clients are satisfied with their experience. Act as an advocate for the Client within CDS through identifying gaps in service that may appear during a trouble shooting call. Coordinate and update all CDS staff daily (often times multiple times daily) as to the status of open tickets and priority items that are unresolved. Take ownership over the Client’s peace of mind with regard to CDS is critical. Must instill a sense of confidence within our Clients through your communication (email, vmail, SMS), empathy and execution. Master the research and information resources and knowledge bases at hand. Stay abreast of current news, system information, problems, changes and updates relevant to our user community. Assist CDS staff when appropriate to build, configure or troubleshoot any client issues, projects or strategic initiatives. Could be leveraged to backfill for a Network Support Engineer in the field if needed. Required Education & Skills · Bachelors Degree or Equivalent Experience Required · Basic understanding of Windows networking and related concepts · Troubleshooting of Windows XP, Vista, and 7 computers · Familiarity with Microsoft Office · Highly Motivated · Highly Organized · Superior Verbal and Written Communication Skills About Us Our team has decades of combined experience in building and managing SMB-to-enterprise class networks. We have successfully completed projects ranging in scope from small business infrastructure to the rigorous requirements of Fortune 100 firms and Government Agencies. We pride ourselves on having a professional working environment where we support each other on all projects. We have been in business since 1985 and we provide IT solutions and support in GA, SC, FL, TN and TX. This position will be located at our headquarters in Gainesville, GA. If you fit the qualifications of this position please email your resume by replying to this ad. ]]>

<![CDATA[SUMMARY OF RESPONSIBILITIES Under general direction, provides help desk support for retail stores. Provides technical assistance to users of the company’s computer systems, install computer hardware and operating software. ESSENTIAL FUNCTIONS · Responsible for ensuring the timely process through which issues are controlled. · Logs, prioritizes and resolves trouble calls from Retail and Franchise stores, Corporate and Catalog office. · Responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation, resolution and follow-up steps. · Ensures that all data is collected and passed on to the respective application programs. Resolves problems with daily/weekly data collection. · Works with CMS to properly manage and update the stores. · Works with Windows domain tools to manage and update the stores as directed. · Uses problem management database and help desk systems to resolve issues. · Handles inventory storage needs. Restocks items returned from stores, installers and vendors. Ships replacement items to stores. OTHER FUNCTIONS · Returns non-working equipment. · May provide guidance/training on software for less experienced users. · Performs other departmental functions as directed and required. · Installs computer hardware and operating software at Corporate and retail stores. KEY RESULT AREAS · Dependability, behavior, adaptability, and interpersonal skills. · Ability to troubleshoot and correct faulty hardware and software. · Initiative, organization, quality and timeliness of problem resolution. · Ability to read, write, understand and produce technical documentation. · Ability to read, understand and manipulate network administration tools. · Ensure that computer systems for all stores and corporate associates are operating efficiently. REQUIRED EXPERIENCE · 6 months to 1 year help desk experience. EDUCATIONAL REQUIREMENTS Minimum of 2 years college level courses in Computer Science or other computer related field plus at least 6 months of progressive work experience. REQUIRED LICENSES, CERTIFICATES, OR KNOWLEDGE · Working knowledge of Microsoft Office Suite. · Demonstrate analytical problem solving skills. · Competent to work on assignments independently. · Strong verbal, listening and written communication skills. · Working knowledge of hardware and software applications. · Working knowledge and understanding of computer operating systems, including Windows XP Professional and Windows Domains. WORKING CONDITIONS · Occasional overtime work required throughout the year. · Heavy overtime work required at holiday periods. · Some weekend and holiday work may be required REPORTS TO THIS POSITION The Help Desk Analyst position has no full-time positions reporting to it. This job description does not list all the duties of the job. You may be asked by your supervisor or manager to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. ]]>

<![CDATA[Field Service Technician – Full Time Position: Service technician is to repair and calibrate small, manual, equipment at customers’ job sites in the state of Georgia. NO experience in this field is required. Job Duties: Provide repair and calibration of small, manual equipment. Visit and develop established contacts at major Universities, private and government institutions, to provide our unique service. Independent contractor status allows individual to set their schedule, while servicing our customers in a timely manner. Company Information: Precision Pipette, Inc. is a rapidly growing service corporation established in 1994. Our unique approach to servicing our customers has enabled us to expand to cover the Southeastern US. We are headquartered in Atlanta, GA. Requirements: Outgoing personality, detail orientated and being self motivated a plus. At least 1 year of college or technical school. Comprehensive training is provided along with administrative, marketing and operational support. Ability to perform physical aspects of position and moderate travel are required. Good, reliable personal transportation and laptop with Windows operating system are also required. Hours: This is primarily a Monday to Friday job. Working hours are usually 9 AM to 5 PM plus any travel time. There is occasional out of town travel. Compensation: As an independent contractor, compensation is directly dependent on your effort. Estimated first year earnings $ 35/K + . Contact: Bill Sigler Fax: 800-872-7209 Email: Bill.S@PrecisionPipette.com Website: www.PrecisionPipette.com Employment application available at our website, click “Careers” or forward your resume with cover letter to above email. Please no phone calls. ]]>

<![CDATA[A Network Management Center Engineer is responsible for working on a shift of 4-5 Techs/Engineers at a time and for minimizing system downtime, performing real time surveillance of the network and notifying customers of scheduled and unscheduled outages. An important measurement of performance is insuring the customer's expectations of service are met. The Network Management Center serves as the first point of contact for the customer on all system and network related issues. Responsibilities include; problem reporting and resolution, performing daily routine checklists, monitoring complex computer telephony automated voice applications. Duties also include the tracking of system performance, problem troubleshooting, liaison to various customer Network Control Centers, outage management, and additional duties as assigned by the NMC Manager. Since the Network Management Center is a 24X7 operation, these positions require shift work. All applicants will be required to work shifts, weekends, and Holidays. • Principals only. Recruiters, please don't contact this job poster. • Please, no phone calls about this job! • Please do not contact job poster about other services, products or commercial interests. ]]>

<![CDATA[Six month independent contractor position. This position is restricted to residents of the United States. Leapforce is looking for highly educated individuals for an exciting work from home opportunity. Applicants must be self motivated and internet savvy. This is an opportunity to help evaluate and improve search engine results for one of the world's largest internet search engine companies. Search Engine Evaluators will need to combine a passion for analysis, understanding of various online research tools. Applicants must be detail orientated and have a broad range of interests. Ideal Search Engine Evaluators will possess the following skills: * Have in-depth, up-to-date familiarity with American social culture, media, and web culture * Excellent comprehension and written communication skills in English * Broad range of interests, with specific areas of expertise a plus * University degree or equivalent experience (degrees in-progress are acceptable). Advanced degrees a plus * Excellent web research skills and analytical abilities * Ability to work independently under minimal supervision * Possess a high speed internet connection (DSL, Cable Modem, etc.) Search Engine Evaluators provide feedback on search engine results by measuring the relevance and usefulness of web pages in correlation to predefined queries, by providing comparative analysis of sets of search engine results and various other techniques. All candidates are required to take and pass a two-part qualification exam before becoming a Search Engine Evaluator. Part 1 of the exam contains 24 theory based questions. Part 2 of the exam contains 150 simulated evaluation tasks. Supplied study materials can be used during both parts of the exam. Please Note: We are unable to offer more than one Search Engine Evaluator position per household. To apply for this position, please visit <a href="https://www.leapforceathome.com/qrp/public/jobs?sref=e45498dbc090cf09f7c8471c9f9faf8c" rel="nofollow">www.leapforceathome.com</a> <a href="https://www.leapforceathome.com/qrp/public/home?sref=e45498dbc090cf09f7c8471c9f9faf8c" rel="nofollow">About Leapforce, Inc. ]]>

<![CDATA[Have you ever dreamed about being your own boss but you do not know where to start? Do you want to take time off to witness special family events without feeling pressured to miss a day's work and feel that your job is in danger? Do you have a stable job that makes for a difficult decision and prevents you from testing the waters of a new job or starting your own business? This is an opportunity for solving the questions above and many more. Opportunity: We are in search for a dynamic person. Someone that possesses the drive to succeed, true leadership qualities and the desire to be part of a winning team. Partners within our organization are looked at as being PARTNERS and a career path is laid out with each individual based upon their goals. Job Details: This position is a cross between a CIO, a help desk technician and a sales person all mixed into one. You will primarily provide on-site technical assistance (remote assistance too), consultation, draft proposals for projects/service agreements and research outstanding technical issues for our customers. Requirements: Have goals that you share Passionate about yourself/family and your career Desire to build your future Excellent communication skills Great customer service A+ Certification (must have proof) Three plus years of experience in helpdesk / system administrator role Strong knowledge of PC troubleshooting repair (both hardware and software) Knowledge of network troubleshooting (wiring, wireless, router, osi, firewall) Valid and clean drivers license Must submit to mandatory background check and drug test Additional helpful resources: MCP MCSE 2000 or later Windows Small Business Server Strong experience with Terminal services, MS Exchange, Active Directory MAC certifications or experience Consultant experience Wearing multiple hats in a small business environment Sales Experience Benefits: Opportunities to grow within the organization, training and support of the entire Geeks On Call organization which includes our local team and over 300 other Geeks nationwide. Work when you want and where you want. Compensation: This opportunity is based upon a starting point of a 40-60 partnership. We will generate service work for our partners but the desire is that each partner grows the brand in the territory that we assign to them and builds their clientele. We expect that with the combination of hard work, outstanding customer service and the can-do attitude, you will be successful in building your own company with our assistance and guidance. This will result with us having an 80-20 partnership in your favor. About our company: Geeks on Call is a nationwide premier franchise based IT Solutions provider. We specialize in providing outsourced helpdesk and project implementation solutions to the small and medium size based business since 1999. We have been on Entrepreneur and Forbes list for fastest growing franchises. While most of the economy started going down in 2008, our local Atlanta franchise had our best year in 2008, we had a solid 2009 and with new leadership in our headquarters, we are looking to break the mold in 2010. Our local franchise started in 2006 with one franchise and we have acquired two additional franchisees. Currently we are making our plans on adding three additional franchise terrirories and we want your help. This is not a request for you to purchase a franchise, this is an opportunity for you to work within our franchise. You will gain the business acumen while building your business from the ground up. You will be able to work part-time or full-time. Submit resumes and your desire to work full-time or part-time to jason.radtke@geeksoncall.com ]]>

<![CDATA[I am looking for someone with experience repairing cellular phones. I do not plan on repairing broken phones mainly just replacing the housing on already good working phones. Pay will be based on experience and will be a full time job! I have been in the cellular business since 2003 and business is growing quickly...come grow with us! email resume (nothing fancy needed) to bjesel@yahoo.com position to be filled ASAP!]]>

<![CDATA[Electrician Ideal candidate must possess and exhibit electrical aptitude and troubleshooting skills in high and low voltage circuits, experience with 480/500 volts AC/DC drives & PLCs, digital multi-meters and Amp meters, schematic reading/electrical symbol identification, electrical theory including basic ohms-law, and mechanical skills including pneumatics and hydraulics in a manufacturing facility. Hours: 12 hour shifts (7pm-7am) Fixed night rotating shifts Interested applicants may apply by faxing resume to: (847) 615-6615 Appropriate candidates must pass drug screen (hair follicle test) and background check. EOE ]]>

<![CDATA[Mechanical – Successful vehicle modifier seeks mechanically-inclined Technician. Strong mechanical / electrical (automotive) experience preferred. We offer an excellent work environment, full benefits package, and potential for advancement. A clean driving record and tool set required. Please email your resume to ssorenson@hdsvans.com ]]>

<![CDATA[Qualified candidates will have 12 – 24 months experience as a Helpdesk Agent. Experience should include accurately logging calls in CRM systems, managing tickets and escalation procedures. Experience troubleshooting Hardware and Software with a working knowledge of Microsoft Windows 2k/XP and Linux. 24/7 Operation – Shifts may vary with some weekends and holidays. A criminal background check must be passed for this position. Desired Skills: Hardware/Software support Microsoft 2k/XP/Vista/Windows 7 Basic understanding of Networking PC Troubleshooting skills Unix/Linux Candidates meeting these criteria should email a doc resume to the email address listed below. About Transparent Technologies Inc.: Transparent Technologies, Inc. (TTI) offers technical expertise in the Systems Integration and Consulting fields. . Founded in 1999 as a Professional Services company, our core group of consultants are made up of high caliber, highly experienced professionals in the IT industry. In 2002, TTI expanded to include Systems Integration and Managed Network Services. Our Consultants and Project Managers have proven experience in delivering high tech solutions to local, national, and global corporations. TTI's goal is to provide a premium service to the I.T. industry. From offering technical solutions to helping organizations make key technology decisions, we are committed to building a solid, long-term relationship with you. www.ttius.com Benefits: Health Insurance, Life Insurance, Dental Insurance, Disability Insurance, Paid Vacation, Paid Sick Leave, 401(k), Flex Time ]]>

<![CDATA[We are an established IT company Located North of the Atlanta Perimeter off of GA 400. We are looking to fill a position that is currently part-time but will become a full time position. Need to have a strong technical background; Cisco experience a plus. Tier 1 Techincal Support Job Description • Excellent analytical skills • Proven self starter who can work effectively both independently and in a team environment • Minimum 1 year managing multiple projects simultaneously • Minimum 2 years of basic data networking concepts • Share on-call responsibilities (Full Time Position) • Computer Science degree or equivalent expertise and industry experience • Answer all incoming customer calls in queue with appropriate opening script, customer identification, Average Talk and Wrap Up time objectives. • Resolve customer reported difficulties on all elements of service. • Troubleshoot advanced product or service issues • Responsible for handling customer calls with a positive problem-solving attitude. • Properly document in our proprietary system the call purpose and resolution. • Complete every call with appropriately setting customer expectations for issue/problem resolution time frame and notification. • Properly code trouble tickets using Ticket Classification Guidelines. Utilize online resources such as a knowledgebase to resolve customer troubles. • Consult with Tier II or supervisor as needed for problem resolutions. • Provide input for troubleshooting scripts and diagnostic tools Mandatory Experience, Skills & Abilities: • Strong verbal and written communications and interpersonal skills • Minimum 2 years desktop computer skills to include thorough working knowledge of all Microsoft operating systems and applications/programs, PC Hardware, desktop applications and peripherals such as printers and fax machines. • Minimum 2 years with TCP/IP protocol suite. SMTP, DNS, HTTP, etc • Minimum 1 year trouble shooting experience with routers and switches. • Minimum 1 year trouble shooting LAN Networking, Switched vs. Hub environments, DHCP, NAT and Firewall applications. • Must be a proven self-motivator with a good work ethic, and have demonstrated the discipline to work independently. • Able to work efficiently with the stress of a fast paced environment. • Problem solving skills, resourceful and effective in making decisions. • Excellent troubleshooting skills Desirable • One or more years call center experience • Experience with Cisco routers • Medical background]]>

<![CDATA[ Get Married Media is seeking an Online Shop Coordinator responsible for item, text and web maintenance of new items, fixes of existing items, maintenance enhancements within internal database and managing all supporting personnel that will aid in this process. Duties, Responsibilities, Key Accountabilities & Attributes 1. Collect, review and enter product data into Internal database. 2. Fix item and web maintenance issues within the data tools. 3. Maintain new item maintenance enhancements within the data tools. 4. Assign classifications to item offers for web navigation. 5. Provide clear, concise and accurate reports on status of projects. 6. Works with Web Designer to communicate image needs for projects. 7. Uploads optimized web product images into Internal database 8. Test all data on websites for content, accuracy, navigation and functionality. 9. Offer suggestions for data tool and web enhancements. 10. Testing items on beta and live websites to ensure accuracy and proper functionality. 11. Highly organized with the ability to prioritize and multi-task in a team-oriented, dynamic, creative and fast-paced environment. 12. Energetic, self-motivated and deadline-driven team player who is not afraid to present new ideas. 13. Flexible and willing to seek out contributions to the business outside the duties of their job descriptions. 14. Seeks a position where the team will be highly productive but have fun doing it. 15. Effective communication skills and does not speak in code. 16. Desires to be on a team that promotes respect and wins in the marketplace. 17. Manage supporting personnel that aid in the completion of the above tasks 18. Manage and prioritize workload to ensure deadlines are met. 19. Responsible for maintaining website taxonomy and navigation within current website platform tool. Requirements 1. Formal Education (minimum): Associates Degree 2. Previous technical experience with data tools (Internal database) 3. Knowledge of web sites, data entry and data analyzing 4. Knowledge of CCS 5. Working knowledge and understanding of HTML 6. Technical knowledge and ability to read and copy HTML code 7. Patience and ability to problem solve across multiple browsers 8. Excellent attention to detail strong verbal and written communication skills and a proven track record to multi task web projects and prioritize accordingly while delivering on deadlines. Please request their salary history/requirements as well. Resumes without will not be considered. No staffing agencies, freelancers or contracts.]]>

<![CDATA[Controlled Climate Services is now looking for full-time experienced Service Technician. Qualified applicants must have: • 2+ years experience • Clean MVR and current drivers license • NATE Certification a plus • Professional and courteous • Good communication skills We offer competitive wages, 401K, health insurance, paid holiday and vacation. We also offer paid vehicle for journeyman. This is a drug-free work environment. Submit resume to: ccs3040@yahoo.com along with references and verifiable work history. You can fax to 770-432-8998 Attn: Jennifer. ]]>

<![CDATA[COMPANY OVERVIEW: Wandering WiFi was founded in 2003, by former employees and the founder of Manhattan Associates (NASDAQ: MANH). Today, Wandering WiFi provides software solutions, and wireless services to thousands of locations and millions of users to meet the needs of employees, partners, vendors and guests. The company’s product portfolio includes; o HotSpot solutions for small / medium / enterprise customers, o AirWatchTM an enterprise-class solution that monitors, manages and maintains wireless networks, users and devices. o Custom mobile application development Companies depend on Wandering WiFi’s solutions to meet their needs on a daily basis, while thousands of users gain access to the Internet through a unique user experience only we can provide. Wandering WiFi is a fast-paced, cutting edge wireless and mobility technology company that attracts top talent. Our employees embrace our company’s deeply rooted entrepreneurial attitude and forward-thinking spirit. Any position at Wandering WiFi offers both opportunity for advancement and personal growth in a collaborative team atmosphere. More information can be found on our web-site at www.wanderingwifi.com . POSITION DESCRIPTION & RESPONSIBILITIES: Wandering WiFi is seeking an energetic, ambitious, process-oriented Technical Support Manager to be responsible for our support operations. This person will supervise, develop, and mentor a staff of technical support representatives who provide 24x7 management of our customers’ wireless infrastructures. The Tech Support Manager will deliver effective and efficient support solutions that continuously improve department performance and customer satisfaction. Key responsibilities of the Tech Support Manager include: • Direct and monitor activities of all assigned operations and technical support staff • Formulate, evaluate and monitor performance metrics relating to departmental performance and customer satisfaction. • Ensure that the team meets or exceeds daily, weekly, monthly, quarterly and annual performance targets including overall customer satisfaction • Schedule technical support specialists to ensure proper support coverage and effective processing of required tasks • Manage key projects and critical initiatives • Complete performance reviews and manage appropriate corrective actions as necessary • Interview and hire team members as necessary • Manage customer escalations including direct participation on key external and internal calls. • Evaluate, develop and maintain support documentation. • Evaluate, recommend and/or develop in-house tools to expedite/enhance customer support. • Establish, maintain, and enforce support policies and procedures. • Review, modify and maintain support escalation policy between support and development groups. • Provide reports and information to the Director of Operations QUALIFICATIONS: • Extensive knowledge of wireless networks, hardware, configuration, and troubleshooting • 5+ years of experience in a supervisory capacity in a call center environment • A strong, professional customer service and personnel management skill set • Strong analytical and problem solving skills as well as the ability to manage multiple projects in a fast paced environment • Demonstrated prior success at managing technical teams in complex environments. • Experience driving process improvement projects to successful completion is a plus. • Experience working directly with customer executives and internal executives. • Self motivated, able to work independently and have solid communication skills. • Extensive knowledge of wireless networks, hardware, configuration, and troubleshooting • Experience remotely supporting end users ]]>

<![CDATA[ Ameriwatt Energy Co-op is seeking Bonded and insured ELECTRICIANS to install ENERGY SAVING DEVICES that REDUCES ENERGY CONSUMPTION saving an average of 20% on electricity for both commercial and residential buildings. Minimum of five years experience and has access to sizing equipment. Need to have residential and/or commercial license and ability to train sales associates on basic installation. Go to www.ameriwattesp.net to see 3 minute video explaining product. Company overview followed by personal interviews will be held on THURSDAY, March 11 at 11AM, at (400 Galleria Pkwy Suite 1500 Atlanta, GA 30339). Send resume to ameriwattcareers 06@live.com or s.jones@ameriwattcorp.com or call Pat @ 404.995.6920 (ACROSS FROM CUMBERLAND MALL} ]]>

<![CDATA[Document Technologies (DTI) is America's fastest growing document outsourcing company. We believe that we have achieved this success by providing our customers the highest level of quality and service. This reputation for quality and performance rests 100% on the efforts of our employees. In order to continue our growth and success, we must constantly look to add high-caliber individuals to our team. If you have a "can do" attitude, together with a "client first" set of priorities, we guarantee that we have an opportunity for you. DTI is seeking candidates for the position of Production Specialist II in the National Technology Center. This is a full-time production environment position in the dynamic and newly emerging field of electronic discovery. JOB SUMMARY: • Responsible for following tasks either individually or collectively: Initiating, status monitoring, quality checking, error correcting and post processing Electronic Data conversion/production projects. Includes supporting administrative tasks. RESPONSIBILITIES & ESSENTIAL FUNCTIONS: • Setup, monitoring, quality assurance and post production of data conversion projects using IPRO software according to complex job instructions. • QC: follow documented quality assurance rules and utilize personal analysis skills to guarantee highest quality review of digital images. • Maintain thorough administrative documentation of actions executed during production process. • Networking (network navigation; loading, manipulating, packaging data). • Advanced troubleshooting and repair of software problems. • May be required to work additional hours beyond regular schedule to meet customer commitments which may include evenings, weekends and/or holidays. REQUIRED CHARACTERISTICS: • Understanding of many data types and data conversion methods • Fluent/expert with Windows XP and other Microsoft operating systems • Experience with corporate network navigation • Proficient with MS Office Suite • Experience with Lotus Notes preferred • Ability to handle multiple projects simultaneously • Effective verbal and written communication skills • Good organizational skills • Strong attention to detail • Flexibility in handling multiple projects simultaneously • Ability to work independently • Must be able to work well under pressure and detail oriented and organized. • High School Diploma or equivalent. Document Technologies offers outstanding career growth, a comprehensive benefits package, and a professional work environment. Be part of a winning team….Make the right choice…Document Technologies. We encourage diverse candidates to apply. Document Technologies Inc. is an equal opportunity/AA employer. "PLEASE CLICK ON THE FOLLOWING LINK TO APPLY" <a href="http://careers.dtiglobal.com/apply2.asp?dti?dti2378?cwilson?16" rel="nofollow">http://careers.dtiglobal.com/apply2.asp?dti?dti2378?cwilson?16</a> AA/EOE ]]>

<![CDATA[Position: Senior Security Analyst – Professional Services Group: Customer Success Position Description: Senior Security Analyst to address a range of technical support areas that relate to network security cyber threat analysis. Will be able to perform services such as, but not limited to, network security assessments, network forensics, network session analysis and the investigation of potential security breaches occurring on the customer data networks. General Responsibilities: • Complete understanding of the NetWitness products (Decoder/Concentrator/Investigator/Informer/SDK) • Understand customer requirements; design and implement appropriate NetWitness solutions • Work with the customers to ensure they are leveraging the solution and achieving success • Understand customer level of adoption of the NetWitness products/services by performing • Serve as a coach and trusted advisor to large and strategic NetWitness customer’s • Provide product feedback to product management based on field experiences Site Specifics: • Implementation and oversight of the NetWitness Installation at the customer site. • Network breach detection, investigation, analysis and resolution • Understanding current vulnerabilities and risk assessments and how to use NetWitness to help mitigate these risks • Root cause analysis • Best practices development and implementation support • Network security architecture support • Network documentation development • Security Operations processes and procedures development • Communication and knowledge sharing with other networking and I/T groups • Participating in reports and presentations to all levels across the organization • Continued development of future task orders • Participating in SME level technical training • Potential for NetWitness integration with 3rd-Pary applications(ArcSight, Remedy, etc.) Required Skills/Experience: B.S. or B.A. College Degree Strong presentation skills Strong verbal and written communication skills We are interested in speaking to candidates that have been working in system engineering, consulting or analysis for at least 3 years, and have developed a proficiency or subject matter expertise in designing, implementing, consulting security enterprise class software. This would include hand-on’s with firewalls, IDS/IPS, and SIEM. Experience in forensics and general Security Consulting a plus. NetWitness is an Equal Opportunity Employer. Travel : Atlanta, GA Clearance: Secret required Comp Plan Base plus corporate compensation package ]]>

<![CDATA[Well established Telecommunication company that specializes in VoIP is looking for Tier 1 Techs to be part of their team. Must have knowledge of both Voice & Data, some Cisco experience required, strong technical background, flexible to shift work and knowledge of ACD Call Center. Please read over the entire Tier 1 job description and apply if you meet the criteria. Email resumes to thawkins@itresourcemarket.com. Tier 1 Technical Support • Excellent analytical skills • Proven self starter who can work effectively both independently and in a team environment • Minimum 1 year managing multiple projects simultaneously • Minimum 2 years of basic voice and data networking concepts • Ability to work different shifts in a 24x7 environment (i.e. not strictly 9 to 5) • On call 24x7 to support the needs of the call center • Willingness to work overtime • College Degree. B.S. or higher in technical discipline or experience Responsibilities: • Maintain ACD availability to answer all incoming customer calls in queue with appropriate opening script, customer identification, Average Talk and Wrap Up time objectives. • Resolve customer reported difficulties on all elements of service which offers, including but not limited to E-mail, voicemail, auto attendant, Web Hosting, Internet connectivity, voice connectivity, browser configurations. • Troubleshoot advanced product or service issues, including but not limited to DS1 transport, PRI / CAS / FXS telephony, and DNS with proper escalation as necessary to achieve optimal trouble resolution times. • Responsible for handling customer calls with a positive problem-solving attitude. • Properly document in OSS system call purpose and resolution. • Complete every call with appropriately setting customer expectations for issue/problem resolution time frame and notification. • Properly code trouble tickets using Ticket classification Guidelines. Utilize online resources such as Online and the Knowledgebase to resolve customer troubles. • Actively participate in training classes for new products and services. • Consult with Tier II or supervisor as needed for problem resolutions. • May also perform additional duties such as; data analysis, project management, reporting. • Provide input for troubleshooting scripts and diagnostic tools Mandatory Experience, Skills & Abilities: • Strong verbal and written communications and interpersonal skills • Minimum 1 year call center experience • Minimum 2 years desktop computer skills to include thorough working knowledge of all Microsoft operating systems and applications/programs, PC Hardware, desktop applications and peripherals such as printers and fax machines. • Minimum 2 years with TCP/IP protocol suite. SMTP, DNS, HTTP, etc • Minimum 1 year trouble shooting experience with Cisco routers and switches. • Minimum 1 year trouble shooting of Data Networking and routing protocols. OSPF, BGP, Access Control Lists, NAT, DHCP, and subnetting. • Minimum 1 year trouble shooting Layer 1 transport , DS1 and DS3 Circuits • Minimum 1 year trouble shooting LAN Networking. Switched vs. Hub environments, DHCP, NAT and Firewall applications. • Minimum 1 year with VPN services and required desktop client configuration. • Must be a proven self motivator with a good work ethic, and have demonstrated the discipline to work independently. • Able to work efficiently with the stress of a fast paced environment. • Problem solving skills, resourceful and effective in making decisions. • Excellent troubleshooting skills equivalency • Cisco CCNA or equivalent hands on experience Desirable • Production Internet services, ASP, CLEC, ILEC, or DLEC experience • Experience working for retail or wholesale telecommunications service providers, ASP, ILEC, CLEC, or IXC • Computer Science degree or equivalent expertise and industry experience • Experience with off-the-shelf network management applications • Experience with high-availability computing, network, and storage solutions • Experience in managing both voice and data networks • Experience managing IP services such as email and web hosting • Strong verbal and written communications and interpersonal skills • Experience with traditional TDM and/or VoIP telephony. ]]>

<![CDATA[IT Support Analyst XOGENT is a managed service provider (MSP) offering high quality IT support to clients located primarily in the metro Atlanta area. Job Description: Supporting Microsoft Windows 2000/2003/2008 Active Directory domains. Addressing the needs of our clients at all levels of their organization. Utilizing remote support to analyze and expedite problem resolution to ensure quality service. Core Function: • To deliver multi-tier support on problems ranging from login problems, Email problems or even Exchange Server re-configuration within our managed corporate environments. • Providing telephone support with the goal of complete resolution. • Troubleshoot & make recommendations on PC inquiries/problems (Mac skills are beneficial) • Ability to work in a high energy and dynamic environment. • Document tasks so we can isolate potential problems and improve service offerings. • To effectively communicate service outages internally & externally, to escalate tickets appropriately. • Ownership of tickets as they arise and flow through the system. To confirm completion. Why should you consider XOGENT? • We provide opportunities to work on many networks, to diversify a technician’s skills. • The ability to think creatively and craft solutions, backed by a strong dedicated team. • You can build upon current customer service skills. • Career progression, this position is the entry point with many opportunities to excel. • We are a Microsoft Gold partner with access to some of their newest software and information. Qualifications & Experience: • We are not a “regular” Helpdesk or Support Center; we are looking for extraordinary people to join an already very talented team. This is our primary requirement. • Minimum of 1 year experience within a Helpdesk environment providing Remote Support and Customer Service. • A+ is desirable. • Relevant MCP certification is of strong benefit and Network+ is desirable. • System Administrator experience or exposure with a Windows 2000/2003 Active Directory environment. • Working knowledge of Microsoft Office (all versions) and an understanding of Microsoft Exchange. • Experience and understanding of remote access and connectivity, such as RDP and VPN. • Demonstrative ability to troubleshoot Windows 2000, XP and Server 2003. • Strong interpersonal skills and the ability to listen and explain solutions to non-technical users in a concise manner. • Proven ability to organize work in an efficient manner to excel in an interrupted environment. If this is something of interest or you want to become part of our team, then email us at careers@xogent.com. Opening is for a contract-to-hire position. ]]>

<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? Then, this position may be for you... support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. To qualify for this Work From Home opportunity you would need: • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. • Broadband connection (1 MB down / 384 kbps up) • Meet the requirements of the job description below Responsibilities: • Perform analysis on customer’s PC and make product or service recommendations • Supply best in class support to direct consumers on all technology support needs • Use company provided tools to troubleshoot and solve customer technology problems • Maintain high level of customer satisfaction with focus on first call resolution • Identification and removal of Malware and Viruses As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: • Answer calls and greet customer or partner sales representative • Review ticket in customer service tracking application • Determine scope of issue • Confirm customer agreement to pricing and conditions of service • Manage credit card processing • Handle requests for refunds per company policies • Follow through on warranty requests or open issues • Encourage completion of customer survey • Close the incident within recommended service times • Properly document all support calls • Adhere to quality standards set by company • Provide feedback on tool, process, and business improvements • Represent company in a professional and ethical manner Skills: • Excellent written and oral communication skills, second language a plus • Can communicate technical concepts clearly to customer’s level of understanding • Excellent customer interaction skills • Very good organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs (standard operating procedures) and provide feedback and ideas • Ability to type 30 to 40 words per minute Qualifications: • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers • Hardware / Software technical support • Troubleshooting Windows XP platform to registry level • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... • Networking technologies TCP/IP, DNS, Firewalls • Internet connectivity using cable, DSL, satellite, dial-up • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs • Iternet security in areas of virus and spyware • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>

<![CDATA[Technical Administrative Assistant We are a fast growing company and are looking for people that want to work with a fast pace environment and have a desire to help a company to move ahead. Experience with MS Word and MS Excel with extensive experience creating spreadsheets. This position will require working with various computer and software systems and will require a comfort level in being able to understand complex processes. Excellent verbal, written English and interpersonal communication skills. Strong organizational skills and attention to detail. Being flexible as the working environment does change as needed. Being able to work alone and with a team. Ability to create advertising content for products. Job Responsibilities Upload and process inventory feeds to various systems. This will include pulling data into an xml/excl format and loading into outside system. Work with outside vendors on any issues with data feeds. Process customer orders. As orders come in process orders and provide feedback on shipping and order status as well as ongoing customer service & returns. Work with both internal and external technical staff to facilitate resolution of any problems that may arise between systems. This could include problem identification and reporting. Work with technical team to automate the product feeds. Monitor inventory counts and work with purchasing department to maintain levels. Monitoring customer feedback and work to resolve them in a timely fashion. Create content for products including the creation of SEO key words. We are looking for local candidates only. This position is located in Dahlonega GA. This is a part time position M-F starting at 20-30hrs a week. This position may become full time within 2- 6 months. A background check and references will be needed. Please send resumés to the following: resumes@sheercorp.com]]>

<![CDATA[Nex Generation Cellular is one of Sprint Nextel's most successful Preferred Partners. Now in our 13th year we are searching for service and repair technicians. We are a leader in the marketplace for Sprint Nextel sales and service and are adding more technicians to our team. We are headquartered in Marietta, Georgia with locations in Marietta, East Cobb, Alpharetta, Cumming, Austell, and Cartersville. With expansion coming we are looking for qualified people who want to grow with our company. Job Purpose: Responsibilities include diagnosing, testing and repairing Sprint-Nextel subscriber equipment, following Nextel service programs and Motorola 1.5 echelon procedures. Perform imei/esn swaps, phone programming and software upgrades. Enter information into various databases for shipping of phones to Motorola, receiving payment from Sprint and filling work orders. Self motivated to stay on top of changes in service programs and procedures. This position requires face to face dealings with customers on a daily basis and ensures their satisfaction. Duties: * Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. * Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Skills/Qualifications: Ability to work professionally with small tools and proficient in use of Microsoft Office products. Strong organizational and time management skills required and self motivated. Job Knowledge, Productivity, Customer Focus, Quality Focus, Results Driven, Lifting, Dependability, Attendance, Independence, Thoroughness, Energy Level Our technicians work directly with customers to troubleshoot handset issues. We strive for FIRST CONTACT RESOLUTION. Our service technicians must provide excellent customer service and possess good organizational skills. WE ARE SEARCHING FOR BOTH NEW AND EXPERIENCED TECHNICIANS. WE ARE WILLING TO TRAIN A NEW APPRENTICE FOR THIS POSITION. Our technicians work Monday- Friday between the hours of 9 to 7:30 and occasional Saturdays from 10-7 depending on location. Salary is based on experience and industry knowledge and start at $10 hour plus. We include health benefits and other incentives and perks. If you are interested in pursuing this opportunity please email us above: Sprint preferred partner looking for customer service/tech for busy retail in Alpharetta. $10-15/hr plus benefits.F/T Please e-mail above: ]]>

<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? Then, this position may be for you... support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. To qualify for this Work From Home opportunity you would need: • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. • Broadband connection (1 MB down / 384 kbps up) • Meet the requirements of the job description below Responsibilities: • Perform analysis on customer’s PC and make product or service recommendations • Supply best in class support to direct consumers on all technology support needs • Use company provided tools to troubleshoot and solve customer technology problems • Maintain high level of customer satisfaction with focus on first call resolution • Identification and removal of Malware and Viruses As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: • Answer calls and greet customer or partner sales representative • Review ticket in customer service tracking application • Determine scope of issue • Confirm customer agreement to pricing and conditions of service • Manage credit card processing • Handle requests for refunds per company policies • Follow through on warranty requests or open issues • Encourage completion of customer survey • Close the incident within recommended service times • Properly document all support calls • Adhere to quality standards set by company • Provide feedback on tool, process, and business improvements • Represent company in a professional and ethical manner Skills: • Excellent written and oral communication skills, second language a plus • Can communicate technical concepts clearly to customer’s level of understanding • Excellent customer interaction skills • Very good organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs (standard operating procedures) and provide feedback and ideas • Ability to type 30 to 40 words per minute Qualifications: • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers • Hardware / Software technical support • Troubleshooting Windows XP platform to registry level • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... • Networking technologies TCP/IP, DNS, Firewalls • Internet connectivity using cable, DSL, satellite, dial-up • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs • Iternet security in areas of virus and spyware • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>

<![CDATA[<img src="http://www.classworks.com/images/top_logo.gif"> Curriculum Advantage, Inc. is an Atlanta based company that specializes in educational software. We have been in the business for over 10 years developing software for schools all across the country. Curriculum Advantage offers a competitive salary and great benefits including 401K. We are a growing company that is in the need of a Field Support Engineer. The ideal candidate will have the ability to work with a candidate both pre-sale and post sale and has the ability to focus on the customers global technology needs in their district as the needs relate to the Classworks Network and Web Edition products. You will work primarily onsite to: serve as a partner to evaluate and assess their network site topology and make recommendation to the customer and sales accordingly, install Curriculum Advantage flagship product, and post sale provide continued product support as needed. This position will report directly to the Director of Information Technology. JOB REQUIREMENTS: 3-5 years customer facing support experience providing on site technical assistance as a network engineer with exposure to web based applications. Above average interpersonal and communication skills due to continual interaction with clients and users of varying technical backgrounds. Experience supporting customers using a variety of operating systems. Excellent understanding of the design and installation of computer network systems and LAN/WAN architectures. Demonstrated experience guiding or giving direction to customers on decisions specific to their network infrastructure. Demonstrated ability to provide pre-sales and implementation planning and technical consultation. Serve as an advocate of both the customer and the product in managing technology requirements. Ability to work with the sales team to serve as a liaison to the customer to ensure a successful sale. Experience as the technical authority on a multi-site project. Experience with the following: Windows 2000 and 2003 Server, switches, WAN transmission links, TCP/IP, wireless (802.11 a/b/g), network security, firewalls, as well as a variety of network management systems protocols. Commitment to time critical performance. Demonstrated ability to work with little supervision and achieve deadlines. Attention to detail with a strong sense of priority while managing multiple tasks. Ability to TRAVEL +/-75% of scheduled time required. (Road Warrior). Most travel is in the Southeast United States, however some will require cross country travel. Occasional weekend travel or extended weekend stays as needed. The remaining 25% of time will be spent providing "Tier 2" support by phone or using remote assistance tools in the corporate office located in Lawrenceville, Georgia. REQUIREMENTS: Microsoft Certified Administrator or higher Novell Certification and experience. Associate's Degree in Computer Science or related technical field. (Preferred) Database experience, MySQL Preferred. VMware Experience Internet connectivity and Security School District experience a plus. ]]>

<![CDATA[Field Service Technician – Full Time Position: Service technician is to repair and calibrate small, manual, equipment at customers’ job sites in the state of Georgia. NO experience in this field is required. ** This is NOT an IT position ** Job Duties: Provide repair and calibration of small, manual equipment. Visit and develop established contacts at major Universities, private and government institutions, to provide our unique service. Independent contractor status allows individual to set their schedule, while servicing our customers in a timely manner. Company Information: Precision Pipette, Inc. is a rapidly growing service corporation established in 1994. Our unique approach to servicing our customers has enabled us to expand to cover the Southeastern US. We are headquartered in Atlanta, GA. Requirements: Outgoing personality, detail orientated and being self motivated a plus. At least 1 year of college or technical school. Comprehensive training is provided along with administrative, marketing and operational support. Ability to perform physical aspects of position and moderate travel are required. Good, reliable personal transportation and laptop with Windows operating system are also required. Hours: This is primarily a Monday to Friday job. Working hours are usually 9 AM to 5 PM plus any travel time. There is occasional out of town travel. Compensation: As an independent contractor, compensation is directly dependent on your effort. Estimated first year earnings $ 35/K + . Contact: Bill Sigler Fax: 800-872-7209 Email: Bill.S@PrecisionPipette.com Website: www.PrecisionPipette.com Employment application available at our website, click “Careers” or forward your resume with cover letter to above email. Please no phone calls. ]]>

<![CDATA[CMIT Solutions is the premier IT services franchise in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by providing a range of services and solutions – from training, installation, system maintenance and support to disaster recovery. CMIT Solutions is currently seeking knowledgeable Computer/Network Technicians to help us support and develop client/partners in the West Cobb County area. Key Responsibilities • Installation, integration and service of both client and multi-vendor systems which include hardware, software and networking products as well as operating systems • Achieving strong client satisfaction • Maintaining a thorough understanding of CMIT Solutions service solutions • Verifying that proposed as well as existing client hardware/software configurations can function per requirements • Must be client's focal point for any project related issues Requirements Experience • Proven computer and networking capabilities • General hardware/software troubleshooting on laptops, desktops, and Microsoft servers to maintain business continuity • Strong knowledge of wired and wireless networks • 3-5 years designing, supporting and maintaining client/partner networks • Optimizing hardware and software networking products and configurations ensuring customer satisfaction • Ability to diagnose network software/configuration problems • Hardware upgrades; moves, adds, changes in a laptop and desktop environment • Diagnose and troubleshoot Printers • Experience using Microsoft Office Desired Qualities • Self starter • Ability to take initiative and manage time effectively • Positive high energy • Ethics-driven with extreme client/partner focus • Integrity • Team spirit • Strong desire and passion to excel • Excellent trouble-shooting skills • Punctuality is essential Interpersonal Skills • Excellent social skills. • Good verbal and written communication skills. • Ability to project a positive service attitude. • Ability to develop rapport and present and promote products and services to potential clients/partners Certifications Ideal candidates will have one or more of the following certifications: • MCSE • A+ • CNE CMIT Solutions requires that all Computer Network Technicians pass the necessary CMIT Solutions certifications. Computer Network Technicians are required to read and understand all company marketing and promotional materials as they relate to the sales of the company's services and products. THIS IS A PART-TIME POSITION. Please include your compensation requirements on your resume and send to the “Reply to” email address. Resumes not containing compensation requirements will not be considered. ]]>

<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? Then, this position may be for you... support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. To qualify for this Work From Home opportunity you would need: • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. • Broadband connection (1 MB down / 384 kbps up) • Meet the requirements of the job description below Responsibilities: • Perform analysis on customer’s PC and make product or service recommendations • Supply best in class support to direct consumers on all technology support needs • Use company provided tools to troubleshoot and solve customer technology problems • Maintain high level of customer satisfaction with focus on first call resolution • Identification and removal of Malware and Viruses As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: • Answer calls and greet customer or partner sales representative • Review ticket in customer service tracking application • Determine scope of issue • Confirm customer agreement to pricing and conditions of service • Manage credit card processing • Handle requests for refunds per company policies • Follow through on warranty requests or open issues • Encourage completion of customer survey • Close the incident within recommended service times • Properly document all support calls • Adhere to quality standards set by company • Provide feedback on tool, process, and business improvements • Represent company in a professional and ethical manner Skills: • Excellent written and oral communication skills, second language a plus • Can communicate technical concepts clearly to customer’s level of understanding • Excellent customer interaction skills • Very good organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs (standard operating procedures) and provide feedback and ideas • Ability to type 30 to 40 words per minute Qualifications: • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers • Hardware / Software technical support • Troubleshooting Windows XP platform to registry level • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... • Networking technologies TCP/IP, DNS, Firewalls • Internet connectivity using cable, DSL, satellite, dial-up • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs • Iternet security in areas of virus and spyware • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>

<![CDATA[The Experts are seeking Desktop Support Engineers to support a large hardware refresh and data migration project to last throughout 2010. Candidate must possess 2-3 years of Desktop Support experience and have excellent customer service skills as this position is highly interactive with the client’s users in Secure Government Facilities. Specifications: Candidates must be a U.S Citizen with an active Secret Clearance. Excellent communication skills are a must. The successful candidates must have the ability to read and understand IT related technical instructions and documentation and have the ability to be a self starter and work as part of a team or perform alone. Must be able to pass background check as well as drug test. Dress is business casual. Requires 100% travel during most phases of this project. Locations where we are hiring: Must be near major airport Georgia Qualifications: PC Hardware Experience Exchange Email setup Data Migration Software A+ certification preferred Able to lift 50 lbs. Able to travel up to 100% Possess Active DoD Secret Clearance or above Please submit resume to: dfwresumes@expertsit.com The Experts is a VOSB (Veteran Owned Small Business) listed on INC 500 as one of nation's fastest growing private companies. We provide expertise with Information Technology & Engineering Professional Services. The Experts was incorporated in 1998 and is comprised of 3 Divisions - Government Solutions Division (GSD), Commercial Services Division (CSD) and the Outsourced Solutions Division (OSD). In addition, The Experts has the ability to rapidly deploy qualified technical professionals throughout the country as needed, on a consulting, contract-to-hire or direct placement basis. The Experts, Inc. is an Equal Opportunity Employer. Our applicants are subject to a government security investigation and must meet eligibility requirements for access to classified information. ]]>

<![CDATA[KEH.com is the World’s Largest Used Camera Dealer. We have an immediate opening for a full-time Technician in-training. Responsibilities of this position will be to learn and demonstrate the cleaning, grading, identification and problem diagnosis of the various pieces of used camera gear that KEH acquires. Required attributes from all applicants will be as follows: -minimum of 3 years working in the photographic industry and have the ability to identify between camera and lens types, brands, models, etc. (please indicate all relative positions regarding the above on resume) -applicant must be extremely detail oriented and have the dexterity to work with small, precision tools -applicant must work well with others and possess a positive, coach-able teamwork oriented attitude -applicant must be capable of working in a quality control and production-type atmosphere as well as have a above average concentration level. (previous experience with this general type of production is preferred) We are looking for a career-minded individual for this position as our average employee has been with us for nearly 13 years. If you meet the above criteria and want to work with a great team, we look forward to accepting your credentials and resume. ]]>

<![CDATA[Looking for experienced computer technicians to join our team of nationwide independent contractors. Currently we're looking for Atlanta technicians to join our team. In this economic times, every little bit of extra income can help. We're looking for experienced technicians who are self starters and wouldn't mind making an extra few hundred dollars a month doing work on the side for our company. We're currently looking for 2 part-time technicians in the Atlanta metro area. One with availability during the day, and one with availability after 4pm and on weekends. Technicians will be assigned tickets in Atlanta and will do onsite computer repairs, virus removals, hardware replacements and other typical computer services. We are looking for technicians who are currently employed and only want part-time work. Due to the nature of this business, we'd prefer to have employed technicians who aren't counting on our tickets to pay next months rent. Our happiest technicians have jobs they like, but just like the extra income that working with us provides. Our ideal candidate would have at least 3-5 years of experience. Live in a central location to most areas of Atlanta(our coverage range is 40 miles from your location). Have some flexibility during the week and on Saturdays. We typically do a fair mix of desktop versus laptop repairs, and commercial versus residential repairs. The pay is $20 an hour per billable hour, payable in quarter hour increments with a minimum of one hour billable for every appointment. In addition you'll receive a $10 destination fee for each appointment as well. Due to the nature of this business, some weeks will be very slow(i.e. around the holidays, and others could produce up to 10 calls in a week). Our best techs are people persons who provide a well rounded computer repair experience, and they average over 2 hours per call. We take pride in not just providing good technical work, but also outstanding customer service. We keep in constant contact with our customers, and monitor every service call to make sure that the customer is satisfied throughout the process. To be considered for the position you must have access to the following: - Computer Tool Kit - Internet Access - Reliable Transportation, Car Insurance - Cell Phone - GPS (Highly recommended) - Laptop (Highly recommended) If you're interested, send an email plus your resume in response to this job posting. We look forward to having you as a part of the team. ]]>

<![CDATA[. Auto Part Inventory Sync Tech - Office Administrative Position – Part Time – 20 Hrs Week - Alpharetta We are an Auto Parts Distribution company specializing in Internet sales. We have an immediate opening for a part time admin / data entry position in the Alpharetta area. Hours: Monday – Friday, 8:30 am to 12:30 pm excluding most major holidays. Rate: $9 to $11 per hour based on experience. Requirements: • Working knowledge of Microsoft Excel • Working knowledge of Microsoft Access • Working knowledge of the Internet • Verifiable work references • Detail oriented with good follow-up skils Responsibilities Include: • Daily ‘synchronization’ of multiple inventory systems using Microsoft Access • Daily processing of product returns • Daily distribution of new product orders Please email resume including work history if interested in this job.]]>

<![CDATA[IT Desktop/Helpdesk Professional Atlanta-based computer consulting firm seeks a highly-motivated professional to provide Desktop & Helpdesk related services to our customers. The individual should have an unwavering desire to provide world-class customer service and exude professionalism. Candidate should be a MCP in at least "One" desktop OS and have knowledge of working with workstations within a domain environment. Please "DO NOT" apply if your certification is not current. Requirements • MCP Certification (Current) • A+certification (preferred) • Technology-Related Bachelor’s Degree (such as Computer Science) or equivalent experience • Impressive troubleshooting/problem solving skills • Strong customer service, orientation to detail, communication and analytical skills • Good judgment, adaptability, and dependability. • Ability to foster and work in a team environment, as well as work independently and be self-motivated and self-responsible • Responsible for maintaining technical competency, knowledge and technology certifications • Aggressiveness toward achievement of higher-level IT certifications • Flexibility to work outside of normal business hours (as required) is a must Please email Resume with Salary history to: resume@intelligis.com • Location: North Metro Atlanta • Compensation: Competitive • Principals only. Recruiters, please don't contact this job poster. YOU WILL BE DELETED! • Please, no phone calls about this job! • Please do not contact job poster about other services, products or commercial interests. ]]>

<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? Then, this position may be for you... support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. To qualify for this Work From Home opportunity you would need: • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. • Broadband connection (1 MB down / 384 kbps up) • Meet the requirements of the job description below Responsibilities: • Perform analysis on customer’s PC and make product or service recommendations • Supply best in class support to direct consumers on all technology support needs • Use company provided tools to troubleshoot and solve customer technology problems • Maintain high level of customer satisfaction with focus on first call resolution • Identification and removal of Malware and Viruses As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: • Answer calls and greet customer or partner sales representative • Review ticket in customer service tracking application • Determine scope of issue • Confirm customer agreement to pricing and conditions of service • Manage credit card processing • Handle requests for refunds per company policies • Follow through on warranty requests or open issues • Encourage completion of customer survey • Close the incident within recommended service times • Properly document all support calls • Adhere to quality standards set by company • Provide feedback on tool, process, and business improvements • Represent company in a professional and ethical manner Skills: • Excellent written and oral communication skills, second language a plus • Can communicate technical concepts clearly to customer’s level of understanding • Excellent customer interaction skills • Very good organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs (standard operating procedures) and provide feedback and ideas • Ability to type 30 to 40 words per minute Qualifications: • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers • Hardware / Software technical support • Troubleshooting Windows XP platform to registry level • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... • Networking technologies TCP/IP, DNS, Firewalls • Internet connectivity using cable, DSL, satellite, dial-up • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs • Iternet security in areas of virus and spyware • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>

<![CDATA[GREAT OPPORTUNITY TO JOIN AN OUTSTANDING COMPANY! About Cbeyond: Using Voice over Internet Protocol (VoIP) and a 100% Cisco network, Cbeyond delivers to small business customers (an entrepreneurial class of customer with 4-200 employees - generally using 4-48 phone lines) an integrated package of high quality local and long distance telephony services , high-speed, T-1 Internet access and Internet-based applications for about the same price that small businesses typically pay for local and long distance phone service alone. Our Mission: To deliver "big business" communications services to small business customers at prices they can afford and that we can deliver profitably. Our Vision: To be the last communications company a small business will ever need. Our Character: The Character of Cbeyond is to Care Relentlessly, Act Graciously, Lead Courageously and Learn Continuously. It's the simple promise we make to each other, our customers and our communities Please learn more about Cbeyond at: <a href="http://www.cbeyond.net" rel="nofollow">http://www.cbeyond.net</a> Please apply online: <a href="https://www2.ultirecruit.com/cbe1000/jobboard/NewCandidateExt.aspx?__JobID=4543" rel="nofollow">https://www2.ultirecruit.com/cbe1000/jobboard/NewCandidateExt.aspx?__JobID=4543</a> NOTE: THIS IS A TEMPORARY ROLE (6-9 MONTHS) THAT INCLUDES HEALTH AND WELFARE BENEFITS (MEDICAL, DENTAL, VISION, PAID TIME OFF) Job Description: The Tier I Technical Support agent’s duties and responsibilities include but not limited to answering all incoming customer calls in queue with a pre-defined opening script. The Tier I agent will identify customer needs; manage Average Talk Time, Wrap Up time, and other measurable objectives. They will be trained to resolve routine Trouble Tickets, including but not limited to E-mail, voicemail, auto attendant, Web Hosting, and browser configurations. They will also be trained to troubleshoot advanced product or service issues, including but not limited to DS1 transport, PRI / CAS / FXS telephony, and DNS with proper escalation as necessary to achieve optimal trouble resolution times. Tier I Tech Support agents are expected to handle customer calls with a positive problem-solving attitude. As well as properly document in OSS system call purpose and resolution. Tier I Tech Support agents are expected to strive for first call resolution. If first call resolution can not be met, properly code trouble tickets for escalation to Tire II Tech Support using Ticket classification Guidelines. They will be expected to utilize online resources such as Cbeyond Online and the Knowledgebase to resolve customer troubles. Tier I Tech Support agent will receive continuing education and onsite training for new products and services. Tier I Tech Support agents when necessary will consult with Tier II or supervisor as needed for problem resolutions. They may perform additional duties such as; data analysis, project management, reporting. As well as provide input for troubleshooting scripts and diagnostic tools. Job Requirements: Bachelors degree OR 1 year of experience in telecom, tech support, networking, or hardware. Such as switches, routers, hubs, phone systems (PBX/CBX), Cisco, or Juniper. Basic understanding of Windows Operating System. Candidate must have strong analytical skills. Strong verbal and written communications and interpersonal skills. Professional demeanor. Candidate must have a customer satisfaction driven attitude. Be an Active contributor in a positive team environment. Must follow predefined guidelines, protocols, and procedures as directed. Have the ability to work any shift in a 24x7 call center environment. Candidate must possess the ability to learn, retain, and apply new information in an ever changing environment. Flexibility to perform additional tasks or duties outside of normal daily activities. Desirable, but not Required Excellent communication and influencing skills through written or verbal communication. Bi-lingual is a plus Proficiency in Spanish Technical focused degree Cisco or Juniper certifications Please apply online: <a href="https://www2.ultirecruit.com/cbe1000/jobboard/NewCandidateExt.aspx?__JobID=4543" rel="nofollow">https://www2.ultirecruit.com/cbe1000/jobboard/NewCandidateExt.aspx?__JobID=4543</a> ]]>

<![CDATA[Technical Support opportunity with an established industry leader! PreVisor offers advanced employment testing products and services make it easy for companies to predict employee success by identifying the best match to the essential aspects of the job. Our customers hire better performing workers, reduce their turnover, and save time in the hiring process. We currently have an opening for a Technical Support Representative in Roswell, GA. The Technical Support Representative resolves customer’s technical issues related to PreVisor products in a confident, polite, professional, and customer service-oriented manner through ensuring quality of products prior to releases and addressing specific customer issues after releases. The Technical Support Representative completes all necessary research to resolve the issue prior to escalation of the issue to a Senior Technical Support Representative or Manager. Requirements: Experience in resolving customer issues by listening to the customer, determining their issues and displaying empathy Experience in resolving technical customer issues in a Help Desk or Technical Support department for 1-2 years Experience with Windows and Operating Systems Experience in quality assurance of knowing how to test to see if a reported issue has been resolved Degree in computer-related field or equivalent experience Preferred: Certificate in industry-related certification – i.e. A+, MCP, MCSE, Network+ Knowledge about proxy servers, HTML, networks Experience in solving hardware problems Additional Comments: The hours for this position are Tues-Friday 12pm-9pm and Saturday 10am-7pm. Training for this position will take place Monday-Friday 9am-6pm. You must also be able to pass a TSA clearance. ]]>

<![CDATA[Six month independent contractor position. This position is restricted to residents of the United States. Leapforce is looking for highly educated individuals for an exciting work from home opportunity. Applicants must be self motivated and internet savvy. This is an opportunity to help evaluate and improve search engine results for one of the world's largest internet search engine companies. Search Engine Evaluators will need to combine a passion for analysis, understanding of various online research tools. Applicants must be detail orientated and have a broad range of interests. Ideal Search Engine Evaluators will possess the following skills: * Have in-depth, up-to-date familiarity with American social culture, media, and web culture * Excellent comprehension and written communication skills in English * Broad range of interests, with specific areas of expertise a plus * University degree or equivalent experience (degrees in-progress are acceptable). Advanced degrees a plus * Excellent web research skills and analytical abilities * Ability to work independently under minimal supervision * Possess a high speed internet connection (DSL, Cable Modem, etc.) Search Engine Evaluators provide feedback on search engine results by measuring the relevance and usefulness of web pages in correlation to predefined queries, by providing comparative analysis of sets of search engine results and various other techniques. All candidates are required to take and pass a two-part qualification exam before becoming a Search Engine Evaluator. Part 1 of the exam contains 24 theory based questions. Part 2 of the exam contains 150 simulated evaluation tasks. Supplied study materials can be used during both parts of the exam. Please Note: We are unable to offer more than one Search Engine Evaluator position per household. To apply for this position, please visit <a href="https://www.leapforceathome.com/qrp/public/jobs?sref=03dbdea02c7537c74e235875871777f8" rel="nofollow">www.leapforceathome.com</a> <a href="https://www.leapforceathome.com/qrp/public/home?sref=03dbdea02c7537c74e235875871777f8" rel="nofollow">About Leapforce, Inc. ]]>

<![CDATA[An international building products company is looking for CNC-SCMI Router programmer and Operator. Candidate must have BS degree or equivalent At least 2 years of experience in: CNC Router programming and operator using Alpha-Cam Software, Proficient in CAD drawings. SCMI-CNC Router Knowledge a plus. Working with wood door experience big, big plus. If you are a hard working, self starter who wants to grow with company that has a lot of potential, Please send resume and go to the link below for an employment assessment test. <a href="http://www.ondemandassessment.com/apply.php?id=T5Wywjcz2nA%3D&a=e0kzjDw87Uo%3D" rel="nofollow">http://www.ondemandassessment.com/apply.php?id=T5Wywjcz2nA%3D&a=e0kzjDw87Uo%3D</a>]]>

<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? Then, this position may be for you... support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. To qualify for this Work From Home opportunity you would need: • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. • Broadband connection (1 MB down / 384 kbps up) • Meet the requirements of the job description below Responsibilities: • Perform analysis on customer’s PC and make product or service recommendations • Supply best in class support to direct consumers on all technology support needs • Use company provided tools to troubleshoot and solve customer technology problems • Maintain high level of customer satisfaction with focus on first call resolution • Identification and removal of Malware and Viruses As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: • Answer calls and greet customer or partner sales representative • Review ticket in customer service tracking application • Determine scope of issue • Confirm customer agreement to pricing and conditions of service • Manage credit card processing • Handle requests for refunds per company policies • Follow through on warranty requests or open issues • Encourage completion of customer survey • Close the incident within recommended service times • Properly document all support calls • Adhere to quality standards set by company • Provide feedback on tool, process, and business improvements • Represent company in a professional and ethical manner Skills: • Excellent written and oral communication skills, second language a plus • Can communicate technical concepts clearly to customer’s level of understanding • Excellent customer interaction skills • Very good organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs (standard operating procedures) and provide feedback and ideas • Ability to type 30 to 40 words per minute Qualifications: • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers • Hardware / Software technical support • Troubleshooting Windows XP platform to registry level • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... • Networking technologies TCP/IP, DNS, Firewalls • Internet connectivity using cable, DSL, satellite, dial-up • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs • Iternet security in areas of virus and spyware • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>

<![CDATA[Established local company is currently accepting applications for an IT Assistant position: The primary function of this position is to provide assistance and support to the IT Director. Responsibilities Include: >Provide technical support, repair and installation of computer peripherals >Provide user support, including identification of solutions and hands-on training for software and other computer progrmas >Support IT Director in the administration of communication servers (ShoreTl, Avaya), corporate data bases (Business Works, Food Distribute, Entree, ACT, etc.), and security equipment(security cameras and servers) >Perform installation and configuration of networks, including ethernet and wireless, as well as provide local and remote technical support. >Create follow-up reports for submission to government agencies indicating compliance with FDA and other state and federal regulatory requirements Requirements Include: > Education: Technical education in computer science and technology > Experience: One (1) year in similar position > Must be up-to-date in the latest systems, software, technology etc. at the time of hire > Fluency in Spanish and English strongly preferred. We are waiting for you to contact us… All interested candidates should apply by sending your resume at application@norsangroup.com . We are an Equal Opportunity Employer ]]>

<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? Then, this position may be for you... support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. To qualify for this Work From Home opportunity you would need: • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. • Broadband connection (1 MB down / 384 kbps up) • Meet the requirements of the job description below Responsibilities: • Perform analysis on customer’s PC and make product or service recommendations • Supply best in class support to direct consumers on all technology support needs • Use company provided tools to troubleshoot and solve customer technology problems • Maintain high level of customer satisfaction with focus on first call resolution • Identification and removal of Malware and Viruses As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: • Answer calls and greet customer or partner sales representative • Review ticket in customer service tracking application • Determine scope of issue • Confirm customer agreement to pricing and conditions of service • Manage credit card processing • Handle requests for refunds per company policies • Follow through on warranty requests or open issues • Encourage completion of customer survey • Close the incident within recommended service times • Properly document all support calls • Adhere to quality standards set by company • Provide feedback on tool, process, and business improvements • Represent company in a professional and ethical manner Skills: • Excellent written and oral communication skills, second language a plus • Can communicate technical concepts clearly to customer’s level of understanding • Excellent customer interaction skills • Very good organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs (standard operating procedures) and provide feedback and ideas • Ability to type 30 to 40 words per minute Qualifications: • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers • Hardware / Software technical support • Troubleshooting Windows XP platform to registry level • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... • Networking technologies TCP/IP, DNS, Firewalls • Internet connectivity using cable, DSL, satellite, dial-up • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs • Iternet security in areas of virus and spyware • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>

<![CDATA[ Department Agent Services, Keller Williams Realty Market Centers Reports to Market Center Administrator(s) and H&H Tek Director of Support Overall Responsibility Deliver software and hardware technical support through onsite, desk-side, telephone, and remote controls Key areas of Responsibility · Maintain office systems, workgroups, and network. · Respond to requests for technical support from Broker Staff and Realtors · Ensure basic connectivity to printers · Ensure secure wireless connectivity for authorized members of the domain · Ensure secure wired connectivity for authorized members of the domain · Perform install/add/move/changes upon request by Market Center Staff · Adhere to Company Disaster-Recovery Plan · Provide technical consultation to Realtors · Maintain working knowledge of Keller Williams Realty’s web-based tools · Read the the <a href="http://handhtek.com/HHTServicePlan.pdf" rel="nofollow">H&HTek Service Plan</a> for full description of responsibilities Consults With · Keller Williams Realty Service Providers and Preferred Vendors · Keller Williams Realty Technical Support (KWRI – Austin) · All levels of management Qualifications · Strong sense of customer service · Strong problem solving skills · Good organizational skills · Ability to lift a minimum of 25 pounds · Microsoft Windows Enthusiast Certifications, Degree or Commensurate Knowledge · MCP, MCSE, A+, A+ CT · BS Computer Science, BS, MBA · 2yrs+ Information Technology Experience]]>

<![CDATA[IP Communications, a telecommunications service provider, is seeking a VoIP Support Technician. If you are a self motivated team player who is VERY flexible and seeking to work in a dynamic, fast-paced network environment, we want you to join our growing company. As a VoIP Support Technician, you will assist with the provisioning and maintenance of customer accounts. You will also provide Level I / II technical support (including network monitoring) during normal business hours, after hours, and weekends. Building on the skills and education you bring to our organization, we will in turn supply you with hands on training in one of the most exciting fields in telecom: VoIP (voice over the internet). The following skills are required: • 1 year prior networking or telecommunications experience. • Exceptional customer service, verbal and written communication skills. • Strong analytical, time management, problem solving, prioritization, and planning skills. • Perform troubleshooting, isolating cause, and coordinating resources to correct issues. • Use testing systems as well as remote access to systems to diagnose and fix. • Familiarity with telephony technology including: T1, E1, CAS, ISDN, SS7, and PBXs. • Familiarity with networking technology including: LAN, WAN, NAT, Firewalls, Routers, Switches, TCP, UDP, IP, DNS. The following skills are a plus: • Experience building, configuring, troubleshooting, and maintaining Asterisk. • VoIP PBXs, softswitches, gateways, phones (Asterisk, Audiocodes, Avaya, Cisco, Grandstream, Linksys, 3CX, Nextone, Quintum). • VoIP protocols and codecs (SIP, IAX, H.323, T.38, G.729, G.711). • Experience using and implementing TCP/IP networks. • Experience with configuring and troubleshooting Routers, Firewalls, and Ethernet switches. • Experience with programming (Access, ASP, HTML, .NET, SQL). IP Communications will provide a relaxed but productive work environment. The position is Monday to Friday from 10 AM to 7 PM and will pay a bi-weekly salary. Starting salary: $8-$10 a hour (depending on experience). About IP Communications: IP Communications, LLC, a global VoIP service provider, offers the latest telecommunications technologies in emerging global markets. IP Communications provide transport of international voice (Toll-Free and Direct Inward Dialing), internet applications and Virtual Private Networks between the USA and global markets for corporations, telecom carriers, multi-national organizations as well as applications service providers. The company is headquartered in Kennesaw, GA with satellite sales offices in India and the Caribbean. IP Communications is an equal opportunity employer. ]]>

<![CDATA[PC Technician Level 2 Computer repair service center is looking for an individual interested in working in a small company environment. This is an opportunity for a motivated individual who wants to grow with a company. This position requires hands on bench repair service. You will be working one on one with the public either at our retail location or at the customer’s site. Paid holidays, medical, dental available after 90 days of service. Two weeks paid vacation after 1 year of service. Company provided vehicle, cell phone and laptop for onsite service use. This is a full time long term position. Hours are 9am – 6pm Monday through Friday and rotating mandatory overtime from 10:00am – 3:00pm Saturday. Average of 1 or 2 Saturday(s)per month will be required. Position Overview: *PC/Laptop/Server Service & Repair *Wireless Networking/Setup *Virus/Spyware Detection & Removal *Data Backup & Recovery *Accurate Assembly and Disassembly *System Peripherals: Printers, Scanners, MP3, PDAs, Etc *Customer Sales & Service Explanation *Working at Retail Location and Customer Location Qualifications: * Must Have 3+ Years of Hands on Experience * Excellent Written & Oral Communication Skills * Strong Organizational & Multitasking Skills * Ability to Problem Solve & Find Creative Solutions * Reliable Transportation * Work Occasional Overtime * Ability to Lift & Move Various Computer Components (Up to 65lbs) * A+ Certification Required Candidates MUST pass a drug-screen, DMV & background check. If interested please reply to this posting with resume. ]]>

<![CDATA[Our Client, a Nationally Recognized Professional Services Provider, is seeking a Technology Project Coordinator for long term consulting assignment beginning as soon as possible. We are, Peak Systems, a technology staffing, and managed services consulting firm connecting technical consultants with various industry opportunities. Consultants who join us on this project will receive a certification for working with this Provider. We issue payments weekly, offer direct deposit, and have many nationwide opportunities. You MUST pass a background check and a drug screen to work with us. Please see the description below and reply with your resume to irinak@peakorg.com if you are interested. We are seeking Technology Project Coordinator. The main responsibilities will revolve around coordinating technical service projects or “events” for a government agency. You will interface by phone, email and in person with the internal team in the main call center, as well as leaders and management, computer technicians and other vendors. This is a fast-paced role the candidate will be scheduling, coordinating, and dispatching technical resources to various projects on a daily basis and performing all of the coordination and planning ahead of these events * Onsite support role that * Monitors open ticket aging and reporting * Follow up on open tickets with technicians * Process compliance * Dispatch queue management * Coordinate parts deployment Requirements Strong time management, follow-up skills and exceptional customer-service attitude Must be able to prioritize and multi-task, and have the ability to be creative and resourceful Some experience with common desktop applications; in particular Microsoft Office (Word, Excel, and Outlook) and be capable of using and navigating email Should be comfortable speaking to people in a professional manner both in person and by phone. ]]>

<![CDATA[Technical Help Desk (for Development Software) & Sales Engineer with system implementation focus Location: Full-time position in Atlanta, GA Education Level: College level or above Compensation: Based on qualifications The Company: Assima Inc. is a rapidly expanding software company with US Headquarters in Atlanta, GA. We have locations in Atlanta, Baltimore, Chicago, Houston, Montreal, United Kingdom, Germany, Denmark, Northern Ireland, France, Italy, Spain and Switzerland. Assima is furthermore represented by partners throughout USA, Europe, Middle East and Asia. Despite the economy Assima has demonstrated a rapidly growing partner and customer base during the last 2 years. Our typical customer is a high profile company within the Fortune 2000 and our customers span across all industry sectors and business verticals. Combined with our experienced consulting services, Assima represents the pinnacle of our particular software market space and has quickly established high profile client names across the US in the last 3 years. Our market leading software technology is being accepted in North America as the most effective way to manage system implementation aspects like real-time localization, system screen prototyping, eliminating dummy data environments, change mgmt, end user training and live performance support solutions. You will be reporting to the Director of Technical Operations and your primary responsibility will be to provide technical support to our North America client base, assisting our sales team with preparing product demonstrations and proof of concepts as well as managing the internal IT. Some business travel is to be expected. The Job (listed in order of workload): 1. Provide technical support to clients using our development software products 2. Provide technical support to internal users using our development software products 3. Oversee testing and QA of custom development for client projects and overall conformance of product 4. Assist the sales team with product demonstrations and prototyping of prospective client systems 5. Manage a few internal server based systems Preferred Skills: 1. Pre sale experience - technical product demonstrations and presentations 2. Programming experience - object oriented programming skills 3. Team player with a strong drive to excel at the details level as well as get the job done on time 4. Excellent written and verbal communication skills to keep our team updated on progress as well as addressing clients in external phone and email communication 5. Experience in providing outstanding customer support 6. You have a valid US Work Permit and experience from e-learning and/or other software industry sectors 7. Experience in managing server and virtual machine solutions Your Benefits: 1. Work in a dynamic team environment 2. Work in global company with a multi-cultural work environment 3. Strong internal career growth opportunities 4. Obtain real experience on local, national and global client projects 5. Be part of a team developing revolutionary e-learning software 6. Corporate benefits package 7. Working conditions will be in a safe and comfortable office environment This is a full-time position, candidates should submit salary expectations with their cover letter. Contact: • To apply, send your resume to the email address on this posting • To view our company website visit www.assima.net ]]>

<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? Then, this position may be for you... support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. To qualify for this Work From Home opportunity you would need: • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. • Broadband connection (1 MB down / 384 kbps up) • Meet the requirements of the job description below Responsibilities: • Perform analysis on customer’s PC and make product or service recommendations • Supply best in class support to direct consumers on all technology support needs • Use company provided tools to troubleshoot and solve customer technology problems • Maintain high level of customer satisfaction with focus on first call resolution • Identification and removal of Malware and Viruses As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: • Answer calls and greet customer or partner sales representative • Review ticket in customer service tracking application • Determine scope of issue • Confirm customer agreement to pricing and conditions of service • Manage credit card processing • Handle requests for refunds per company policies • Follow through on warranty requests or open issues • Encourage completion of customer survey • Close the incident within recommended service times • Properly document all support calls • Adhere to quality standards set by company • Provide feedback on tool, process, and business improvements • Represent company in a professional and ethical manner Skills: • Excellent written and oral communication skills, second language a plus • Can communicate technical concepts clearly to customer’s level of understanding • Excellent customer interaction skills • Very good organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs (standard operating procedures) and provide feedback and ideas • Ability to type 30 to 40 words per minute Qualifications: • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers • Hardware / Software technical support • Troubleshooting Windows XP platform to registry level • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... • Networking technologies TCP/IP, DNS, Firewalls • Internet connectivity using cable, DSL, satellite, dial-up • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs • Iternet security in areas of virus and spyware • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>

<![CDATA[The PETA Foundation seeks a Director of Application Services to provide vision and leadership and to direct daily affairs and long-term planning for the department, and to implement the software needs of the organization and its affiliates. Term of Employment: Full-time Location: Norfolk, Virginia Primary Responsibilities and Duties: Conceptualize, evaluate, and implement software strategies, plans, and priorities for the PETA Foundation and its affiliates Recommend long-term and short-term plans and budgets for the software-development needs of the PETA Foundation and its affiliates Review requests for software and make recommendations on alternative system options Evaluate off-the-shelf software and make recommendations, ensuring compatibility and effectiveness Establish and maintain written policies and procedures for the acquisition, development, and implementation of new software systems and the modification of existing systems Ensure the integrity and security of critical systems and databases by overseeing staff members who are responsible for developing and maintaining them Oversee relationships with vendors, consultants, and offshore developers Ensure that software projects are delivered on schedule and within budget and that they meet organizational and technical requirements Make "build-versus-buy" decisions regarding outsourcing versus in-house provisioning of IT services and skills Establish operational relationships with key IT suppliers and consultants Provide training for all PETA Foundation's and its affiliates' IT users in order to ensure the productive use of existing and new systems Lead and manage software development staff members by coaching and empowering employees and encouraging a team environment Select, recruit, retain, develop, and motivate a skilled and talented workforce in which each employee is confident about his or her role Build constructive relationships by promoting effective partnerships with department peers Prioritize multiple concurrent and competing projects and goals with limited resources Perform any other duties assigned by the supervisor Qualifications: Masters degree in business, computer science, or a related IT field Seven years of IT management experience or supervisory experience in a similar capacity Experience with Windows systems, Exchange, IIS, and SQL servers Experience overseeing the development of products with .NET framework/MSFT technologies (ASP.NET, VB.NET, ADO.NET, MS SQL, IIS, etc.) Demonstrated ability to use IT to solve business issues while also managing costs and risks Proven ability to identify and evaluate new technological developments and gauge their appropriateness Demonstrated ability to oversee multiple software development projects simultaneously Ability to communicate with and understand the needs of nontechnical internal clients Proven ability to conceptualize, launch, and deliver multiple IT projects on time and within budget Proven ability to think creatively, strategically, and pragmatically Demonstrated superior organizational skills and the ability to work well under pressure and meet deadlines Commitment to the objectives of the organization We offer competitive benefits. Please apply online at: <a href="https://home.eease.com/recruit2/?id=479564&t=1" rel="nofollow">https://home.eease.com/recruit2/?id=479564&t=1</a>]]>

<![CDATA[ <center> <h2> Are you an IT professional looking for a flexible job? Are you a tech savvy student? Are you a PC shop or company wanted to expand your business? </h2> </center> SupportSpace is looking to expand their Expert network. - Provide Virtual Technical Support. - Make Money. - Work Anytime, Anywhere. - As an IT Shop, Expand Your Business. Who is SupportSpace? Service is our business and passion. We are dedicated to providing the ultimate service experience through the game-changing advancement of remote services and virtual expert networks. Some of our partners: Geeksquad, TrendMicro, Webroot, Check Point, Ad-Aware and more... Our partners provide the customers, you provide the support. Why should I become a SupportSpace Expert? • Create your own work schedule. • Gain credibility by joining the #1 online technical support community. • Make money while we provide the customers and platform. • Get recognition and visibility with customer reviews. • Help customers who seek technical expertise. How does it work? Once you are SupportSpace Certified, customers will be sent to you based on your expertise and profile. We will evaluate your profile and skills to determine if you have the necessary knowledge. Get SupportSpace Certified > Provide Tech Support to Customer > Make money Compensation? Compensation is a fixed price based on the type of service you provide. Requirements? We require our Experts to become SupportSpace Certified before they can provide support to our customers. To become SupportSpace Certified you must have relevant tech knowledge for any of the various service types. Service Types: • PC Software Support Windows XP & Vista • MP3 players (iPod, Zune, etc.) • Anti-Virus • Mobile cell phone devices • Backups • Microsoft Office • Firewalls • Anti Spyware • Internet • Cameras • Networks • And More... Apply Now: Go here to begin the SupportSpace Certification process: <a href="http://www.supportspace.com/support/becomeAnExpert.s2" rel="nofollow">http://www.supportspace.com/support/becomeAnExpert.s2</a> If you have any questions or concerns, email: certification@supportspace.com Other Relevant Links: SupportSpace Service Site: <a href="http://www.supportspace.com/" rel="nofollow">http://www.supportspace.com/</a> SupportSpace Corporate Site: <a href="http://corporate.supportspace.com/" rel="nofollow">http://corporate.supportspace.com/</a> ]]>

<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? Then, this position may be for you... support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. To qualify for this Work From Home opportunity you would need: • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. • Broadband connection (1 MB down / 384 kbps up) • Meet the requirements of the job description below Responsibilities: • Perform analysis on customer’s PC and make product or service recommendations • Supply best in class support to direct consumers on all technology support needs • Use company provided tools to troubleshoot and solve customer technology problems • Maintain high level of customer satisfaction with focus on first call resolution • Identification and removal of Malware and Viruses As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: • Answer calls and greet customer or partner sales representative • Review ticket in customer service tracking application • Determine scope of issue • Confirm customer agreement to pricing and conditions of service • Manage credit card processing • Handle requests for refunds per company policies • Follow through on warranty requests or open issues • Encourage completion of customer survey • Close the incident within recommended service times • Properly document all support calls • Adhere to quality standards set by company • Provide feedback on tool, process, and business improvements • Represent company in a professional and ethical manner Skills: • Excellent written and oral communication skills, second language a plus • Can communicate technical concepts clearly to customer’s level of understanding • Excellent customer interaction skills • Very good organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs (standard operating procedures) and provide feedback and ideas • Ability to type 30 to 40 words per minute Qualifications: • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers • Hardware / Software technical support • Troubleshooting Windows XP platform to registry level • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... • Networking technologies TCP/IP, DNS, Firewalls • Internet connectivity using cable, DSL, satellite, dial-up • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs • Iternet security in areas of virus and spyware • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>

<![CDATA[Tech Support Specialist needed for College's IT Department. The candidate will be responsible for providing superior technical service to the faculty, staff and students for MS Windows XP and Apple X installed desktop and notebook PCs, installed standalone and network printers, and other peripherals. Responsibilities: - Provide prompt, courteous, and accurate service to faculty and staff and maintain delivery status use tracking software; and initiate tracking for telephone, email and other modes of service request - Track incidents and problems via work order tickets until resolved - Perform or assist in troubleshooting and diagnosing desktop, printer and other peripherals issues - Maintain highest standards of excellence in customer service Skills required include: A+ and Net+ certifications preferred, proven intermediate to advanced skills in MS Windows. Also, configuration of client/server applications, such as MS Exchange clients required. Apple X intermediate to advanced desktop skills a major plus. ]]>

<![CDATA[The position will be responsible for offering tech support, and pre-sales tech support to our customers. Candidate must be able to create and maintain websites, and strong pc skills, and troubleshooting skill are required. Work hour is 2nd shift, 2p.m-11p.m.]]>

<![CDATA[New company in need of low voltage licence holder and an installation technician ASAP. You do not need to offer both, but it would be a plus! Great pay with flexible hours. Contact us for more details. Serious inquiries only 678-836-8395 ask for Rachael.]]>

<![CDATA[Buford, GA based manufacturer and service provider of electronic devices seeks an electronics support/assembler. This candidate would be responsible for technical support and trouble shooting by phone to end users, distributors and engineering firms for electronic installations. Some light assembly tasks are required. Our clients monitor their field devices over the Internet with our cellular radio connected hardware. The tech support issues require basic understanding of controls, electronics and wiring and internet controlled upgrades to remote devices. (Example AC vs DC, amps vs. Volts, firmware updates, etc) Assembly tasks include mounting hardware to enclosures, soldering, program firmware, test radios and printed circuit boards, prepare units for shipments and electronic debug. This person must be flexible, easy to work with, a multi-tasker, organized and detailed. Must be computer literate, strong analytical, organizational and communication skills. This candidate must be able to work as a part of a team. Experience in electronic assembly/tech support required. Technical degree in electronics a plus.]]>

<![CDATA[Digital Intelligence Systems Corporation (DISYS) is seeking a Network Technician for our IT Department in the assistance with our large client in Atlanta, GA. DISYS provides IT solutions and IT consulting services to both commercial and government sector clients. Position location: Atlanta, GA (client sites). Position classification: temporary. Send resume to hr@disys.com.. EOE/AA. www.disys.com Responsibilities: - Install server/s - Install Cisco switches and routers - Assist with configuration of Cisco swithces and routers - Mimimum troubleshooting duties Requirements: - 1-2 years computer technician expereince required - Knowledge of Cisco routers and switches and the configuration of - Knowledge of Cisco IOS - Ability to lift up to 75 pounds on a continual basis - Must pass criminal background screening]]>

<![CDATA[LED Video Screen, LED Electronic Message Signs and Tri-Face Sign Service Technician. Large nationally recognized company that manufactures a wide range of product is seeking a qualified LED Video Screen, LED Electronic Message Sign and Tri-Face Sign Service Technician. Work with customers in Sports Facilities, Billboards, Toll Plazas, and on-premise signage. Experienced working with LED Electronic Signs, large electro-mechanical Tri-Face multi-image signs, Scoreboards, and/or Video Displays desired. Must be organized, responsible person with the ability analyze problems and communicate with manager and customers. Understanding of electrical requirements for wiring general signage and LED electronic message signs. Experienced with high/low voltage power, computers, and data communications/networking. Good general mechanical skills and analyzing issues. Education in Electrical and or Computers/Computer networking a plus. Military background a plus. Must be able to climb billboard structures. 50% Travel required, some limited international travel. Industry experience desired. Northeast Atlanta Ga. location great work environment. Drug Free Work Place. For additional information see www.adtechintl.com and www.formetco.com ]]>

<![CDATA[HELP WANTED FOR ALL POSITIONS:We are a West Atlanta Overhead door company paying Top Wage with Benefits to qualified installers and technicians, residential and commercial. Must pass DMV and Drug Test. Send Resume jerriatmetro@aol.com or fax to 770-489-9259.]]>

<![CDATA[If you are looking to still maintain your independence while working for a business with an established customer base, then this would be an opportunity of a lifetime for someone with high work ethics... So, if you are in the market to make endless cash, doing what you love to do, then this position would be a perfect fit. We are looking for customer focused individuls. Preferably A+ certified, but not needed. This is a contract-to-hire position. Contact# 770-733-5199 ask for Joshua]]>

<![CDATA[INTERNSHIP PROGRAM 22squared has a limited number of Academic Class Credit unpaid internships available for summer 2010. To be considered, applicants must be enrolled in an accredited college or university and eligible through their college/major to participate in an Academic Class Credit internship program. Advertising, Marketing, Public Relations, Business, Information Technology, Human Resources and Art are majors preferred but not mandatory. For more information or to be considered for the program please follow these steps: 1. Confirm with a professor/dean that you are eligible to participate in an Academic Class Credit internship, and collect the following information regarding guidelines: · Academic requirements (weekly journal, final paper or evaluation, etc.) · Hours required for credit · Available start date and end date · Hours available per week 2. Email resume and cover letter to interns@22squared.com. · Deadline to apply is MARCH 5 · In subject please include INTERNSHIP/ATL for Atlanta or INTERNSHIP/TPA for Tampa · In text of email please include all information above regarding your program · Include area of interest from disciplines listed above; reference the attached descriptions for further information on each discipline DISCIPLINE DESCRIPTION Information Technology An intern will be exposed to all things tech. Servers, networks, end user support, finance - everything. You will also get some training and eventually ownership of projects. Specific projects and contributions will depend on interest and need. Leaving this internship, you will have a well-rounded understanding of what an internal IT department does and have some real work experience. Free coffee, soda, and popcorn included. ]]>

<![CDATA[Job Description: 1. Develop a rich, comprehensive metrics process 2. Establish metric baselines 3. Automate routine reporting of standard metrics 4. Prepare detailed daily, weekly and monthly statistical reports and documents by analyzing multiple data sources and aggregating the findings 5. Promote a culture of informed decision making 6. Utilize quality improvement methods, tools, and techniques to move Combest forward in metrics gathering and reporting maturity 7. Become familiar with and assist in implementing other best practices (such as ITIL, COBIT, LEAN, etc.) 8. Partner with others outside of Combest in the area of metrics analysis and reporting where appropriate 9. Assist with process development, implementation, and monitoring along with continual improvement as assigned 10. Provide IT Management updates on metrics as requested for management and customer review Minimum Qualifications: 1. BS/BA in statistics, mathematics, computer science, MIS or similar focus 2. 5 Years experience with generation, reporting and analysis of metrics 3. 2 years experience using SAS, SQL, BI Tools or equivalent in an analytical or reporting environment 4. 3 years experience in the application of statistical analysis tools/methods within an IT environment 5. Demonstrated ability to effectively communicate (verbal and written) analytical results and experiences 6. Proficiency in general computing knowledge and Microsoft Productivity Suite, specifically with Excel 7. Strong problem solving capabilities (e.g., identifies issues quickly and accurately, breaks down issues into logical and manageable parts) 8. Knowledge and experience in IT Systems Management tools 9. Understanding of ITIL principles Desired Additional Experience: 1. ITIL Foundations Certified 2. Six Sigma Yellow or Green Belt 3. Previous project management experience 4. Previous experience with financial planning and accounting (e.g., business care development, NPV analysis, ROI analysis, budgeting) ]]>