<![CDATA[Position available to manage the day to day operations of a
<br>
Hotel AV Department in the Arlington, TX area.
<br>
Hospitality, AV and / or Sales experience a plus.
<br>
Opportunities for growth.
<br>
Please send resumes to the link above.
<br>
E.O.E.
<br>
]]>
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<![CDATA[Network Engineer Dallas area (Full time/benefits)
<br>
CCNA Certification REQUIRED
<br>
3 years network operations and support in multi LAN environment.
<br>
Design and implement network configurations
<br>
Experience with wireless networking.
<br>
<br>
<br>
Contact; Beth dlP (949) 221-9301]]>
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<![CDATA[Dallas based (Uptown) professional IT services firm catering to high profile clientele is adding an A/V component to its already successful business and we are looking for a talented hard-working individual to head up this new department. We are a small but close-knit group that is hard-working and passionate about the service we provide. Our customer-centric philosophy has us growing significantly which is why we need your help.
<br>
<br>
<br>
We serve Commercial (small to mid-size businesses) and High-End Residential Clients
<br>
Flat Panel (Plasma/LED/LCD) Installation & Mounting
<br>
Audio/Video Conferencing
<br>
Audio/Video System Design & Installation
<br>
Media Room, Surround Sound, and Home Theater Design & Installation
<br>
Multi-Room Speaker Installation (in-wall & in-ceiling)
<br>
Indoor/Outdoor speaker and surround sound installation
<br>
Retro-Fit Wiring
<br>
Universal Remote Control Consolidation and Education
<br>
Closed Circuit/Security (CCTV) System Design & Installation
<br>
Commercial/Residential Low Voltage Pre-Wire for Audio, Video, Network, Phone & CCTV
<br>
Satellite TV Installation & Service
<br>
Home Automation (Whole House Audio, Climate and Lighting Control)
<br>
<br>
Responsibilities:
<br>
Site surveys
<br>
Systems design and recommendations
<br>
Preparation of precise estimates
<br>
Client communications
<br>
Installation, Repair, Trouble-Shooting
<br>
Taking a lead role in the development of new procedures and processes to improve efficiency and quality of work
<br>
Manage temporary staff for project resources
<br>
Understand budget and scope of work for the project
<br>
<br>
Requirements:
<br>
<br>
Associates or technical degree and/or at least 5+ years of A/V experience
<br>
Professionalism: attention to detail, dependability, accountability, punctuality, well groomed, and business dress
<br>
Self-motivated drive to excel in your position and career
<br>
Empathetic technical support that always puts the customer first
<br>
Not only a knack for, but the bravery to figure out any technical problem, especially when approaching new hardware or software applications for the first time.
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Love of playing with and discussing all technology
<br>
Ability to plan and accomplish work in a timely manner under tight deadlines is essential
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Ability to plan, perform and complete assigned tasks without continuous supervision and in an efficient and professional manner
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Ability to lift 50 pounds or more, and ability to work on ladders
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Proficiency of computer programs including Word, Excel and Outlook
<br>
Valid drivers license with a good driving record
<br>
<br>
The Fine Print:
<br>
<br>
You must have permanent authorization to work in the US for any employer without sponsorship
<br>
There is a 90 day probationary period during which time you will have the opportunity to prove to us that you are as good as we hope you are, after which time your performance will be evaluated and you may be offered a regular full-time position with benefits including medical insurance, dental insurance, life insurance, paid parking, 15 days paid time off, and other benefits.
<br>
If you have a habit of being late, calling in sick, dressing down, making excuses, or doing only what is required to get you by, you will have an extremely short career with us anyway, so dont bother to apply.
<br>
<br>
Fax your resume to: 214-720-7887.]]>
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<![CDATA[Telecommunications Systems Administrator
<br>
Experienced with Cisco, CIC and Avaya
<br>
6-Month Contract
<br>
$23 per hour.
<br>
<br>
Cornerstone's Direct Hire Division is recruiting a Telecommunications Administrator for a 6 Month temporary opening at an IT Service Desk. They will be responsible for managing the daily requests of customers to assist with troubleshooting issues with Laptop repair, PC Hardware/Software problems, changes in IP Telephones (adds, moves, etc.), printer, copier and fax issues. The desired candidate will be well- versed in both Cisco and Avaya Systems and be knowledgeable in the networking and policies of Voice technologies.
<br>
<br>
Required Knowledge~
<br>
* Cisco IP Phone Configuration
<br>
* Cisco IP Communicator
<br>
* End User Desk Support
<br>
* Voice Technologies Background (Networking and QOS Policies)
<br>
* Unity Voicemail Configuration
<br>
* Legacy Nortel PBX System exp. desired, but not required
<br>
* Avaya phone technology exp.
<br>
<br>
Qualified candidates should forward their resume to allisonh@cornerstonestaffing.com. We will promptly contact qualified candidates to discuss your qualifications.
<br>
<br>
]]>
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<![CDATA[Qualified candidate will be able to perform
<br>
<br>
- New installations
<br>
- Maintenance, repair, support
<br>
- Troubleshooting for client desktop computers in a business environment.
<br>
- Account Configuration
<br>
- Active Directory knowledge
<br>
- Desktop Support for Windows 2000 - Windows 7
<br>
- Router & Firewall Configurations
<br>
- Network Infrastructure and Design (cabling/racks/etc)
<br>
- Technical Writing Skills
<br>
- Technical Diagramming Skills
<br>
<br>
Thorough experience with network client desktop computers is required. Candidate must exhibit a working knowledge of Microsoft Windows 2000 Professional and Windows 7 Professional.
<br>
Candidate must exhibit a some knowledge of Microsoft Server Operating systems (Windows 2000, 2003 and 2008)
<br>
Knowledge of network operations, configurations, routers, firewalls, and network protocols and infrastructure is a plus.
<br>
We are looking for a technician that can work efficiently and effectively in IT while maintaining a good attitude and the ability to interface with end users at their level in a friendly and helpful way.
<br>
<br>
- 1+ Years work experience in the IT field.
<br>
- Some Knowledge of ACTIVE DIRECTORY
<br>
- Strong Knowledge base in desktop application support
<br>
- A+, Network+ certifications a big plus
<br>
<br>
Be prepared to answer questions regarding the above
<br>
]]>
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<![CDATA[We are currently looking for an experienced team of cell phone technicians in our Dallas office.
<br>
<br>
Applicants must be able to repair and identify the following:-
<br>
<br>
Water Damage, LCD damage, Screen Damage, Replace Charging Ports, Replace Battery Conectors, Replace Housing, Keypad Damage, Replace Flex Cables, Must Have Good Soldering Skills Etc.
<br>
<br>
<br>
Also some knowledge of unlocking cellphones would be helpful.
<br>
<br>
We are also looking for Sales people.
<br>
<br>
<br>
Applicants must have hands on experience in working on phones .
<br>
<br>
Applicants with electronics background can send their resumes as well.
<br>
<br>
Please contact for full & part time positions
<br>
<br>
Compensation varies on experience and is very competitive.
<br>
Please send your resume by email as soon as possilbe.
<br>
<br>
limited positions available.!!!!!
<br>
<br>
<br>
]]>
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<![CDATA[A well-established company with facilities in Grand Prairie is looking for a Customer Service/Remote Support Technician to join their team.
<br>
<br>
This individual will provide call center support for both clients and field technicians. This will entail using phone and remote access software to troubleshoot and resolve computer hardware, network and software issues. This job requires a friendly attitude and patience.
<br>
<br>
Qualified Candidates will possess:
<br>
<br>
A high school diploma or GED
<br>
One to three years of tech support experience
<br>
Must be able to provide excellent customer service to clients.
<br>
Must be able to solve hardware and software problems with little assistance or training.
<br>
Must have experience with installation and troubleshooting of Windows servers, Windows workstations, routers, VPNs, backup systems, printers, domains, Active Directory, SQL and various dental peripherals.
<br>
Excellent speaking, writing and typing skills are required.
<br>
<br>
This is a full-time, temp-to-hire position with a highly reputable firm. Fun work environment! $12.02 to $16.83 per hour DOE.
<br>
<br>
For consideration, please send your resume to dept303@sosstaffing.com
<br>
]]>
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<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
<br>
]]>
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<![CDATA[To express interest in this opportunity please go to our website at: <a href="http://www.toltservicegroup.com/careers.html" rel="nofollow">http://www.toltservicegroup.com/careers.html</a>
<br>
<br>
INVENTORY CONTROL SPECIALIST II
<br>
<br>
Qualifications: The following are preferred or desired unless specifically stated:
<br>
<br>
* Minimum 2 years post high school supply chain or technical training
<br>
* Certificate in Supply Chain management preferred
<br>
* Minimum 2 years experience with retail store systems, technology systems, and hardware
<br>
* Ability to maintain accurate counts of a wide variety of inventory
<br>
* Must possess well developed written and verbal communication skills and have the ability to communicate in English in all standard forms of business communication
<br>
* Must possess well developed customer service skills
<br>
* Working knowledge of Microsoft Access database and the Microsoft Office suite required
<br>
* Must possess self-starting qualities and a sense of urgency
<br>
* Solid organizational and problem solving skills required with attention to detail a must
<br>
* Knowledge of inventory cycles
<br>
* Must possess exceptional organizational skills
<br>
* Must be able to lift up to 50 pounds
<br>
* Must pass pre-employment criminal background and drug screening
<br>
<br>
Key Responsibilities:
<br>
<br>
* Complete all tasks assigned in the Inventory Control Specialist I Job Description
<br>
* Develop warehouse and fleet audit cycles appropriate to meet company cycle count completion requirements within area of responsibility
<br>
* Understand item level usage within each assigned service zone and adjust inventory within the fleet as necessary
<br>
* Work with RFT Mentor to ensure RFT compliance to all inventory management requirements
<br>
* Conduct regular warehouse shelf audits
<br>
* Complete cycle counts with regional staff
<br>
* Work with Central Service Facility to source needed parts for the division
<br>
* Use Materials Management system to record and track movement of inventory
<br>
* Maintain accounts with Fed Ex, DHL and UPS
<br>
* Perform other related duties as required and assigned
<br>
<br>
Compensation: Wage rate commensurate with experience and qualifications. This position is classified as non-exempt; grade 13.
<br>
<br>
TX, Dallas - ICS II (10-0057)
<br>
<br>
AN EQUAL OPPORTUNITY EMPLOYER
<br>
]]>
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<![CDATA[ Under general direction, provides technical support, training, and direction to departmental staff using computer equipment and applications on a wide area network (WAN) or large local area network (LAN); installs, tests, and resolves problems with computer hardware and software; adapts existing software to accommodate the database needs of departments; develops and maintains Intranet and Internet Web sites, and performs related duties as required.
<br>
Duties and Responsibilities
<br>
<br>
Evaluates and resolves user problems; identifies and obtains appropriate resources for the resolution of complex problems; corrects routine problems by making minor repairs to computer equipment and/or entering specialized commands or data into systems; contacts appropriate resources for additional assistance.
<br>
Instructs computer system users in the use of computer equipment and of computer applications; answers questions and assists in resolving problems regarding the methods and procedures for using computer applications.
<br>
Coordinates installation of new hardware/software; installs, tests, and monitors the operation of computer hardware and software; configures hardware and software to meet departments needs.
<br>
Evaluates needs for new and revised systems; identifies possible improvements in computer systems; makes recommendations for purchase of new information systems hardware and software; negotiates with vendors for services and products; oversees work of vendors.
<br>
Administers LANs/WANs; establishes procedures to back up data stored in computers and to maintain efficient operation of LANs/WANs; may serve as department computer access security officer.
<br>
Provides server support and maintenance; uses various utilities to trouble-shoot, repair, and check configuration of servers.
<br>
Adapts existing database software, spreadsheets, and other programs to best meet departmental or end user needs.
<br>
Establishes and maintains Internet and Intranet web sites and web pages; provides technical support in creating content areas; builds on-line forms and connects them to databases; provides technological solutions that can be applied to the ongoing development of a departments on-line presence; provides technical support for automating traditional processes; translates conceptual Web page designs into HTML or script templates.
<br>
Maintains various records and documentation for department computer systems; may write straightforward report generation programs or other simple computer code.
<br>
May serve as lead worker or provide direct or functional supervision over clerical and/or technical staff.
<br>
<br>
Knowledge, Skills, and Abilities Required
<br>
<br>
Minimum of one year of experience in one of the following areas:
<br>
<br>
providing direct technical support to others using computer equipment for office applications on a local area or wide area network, including desktop configurations; hardware and software installation, maintenance, and troubleshooting; user access and problem-solving;
<br>
adapting existing database software, spreadsheets, and other programs to best meet end user needs
<br>
developing and maintaining Internet or Intranet Web sites;
<br>
a combination of training, education, and experience that is equivalent to the employment standard listed above and that provides the required knowledge and abilities.
<br>
<br>
<br>
]]>
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<![CDATA[We are looking for an outgoing individual that can help bring our Growing Company to the next level. Must perform technical support regarding workstation PCs to include Microsoft Office, E-mail, company software, Network connectivity and other miscellaneous duties and repair.
<br>
<br>
Also, will assist in the configuration and setup of new PC workstations. Respond to simple technical or functional issues and perform troubleshooting.
<br>
<br>
]]>
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<![CDATA[DiamondTouch is the perfect place to combine a background in restaurants with a love of computers! Located in historic downtown Grapevine, DiamondTouch is the leader in computer software for the pizza industry. We are currently looking for an entry level Support Engineer in our Customer Care Group.
<br>
<br>
Job Duties: Take incoming calls from end-users and resellers for both Diamond Touch software and various other hardware & network related issues. Incoming calls are both by appointment and spontaneous, so being able to multi-task and think quickly are a must. Afterhours and weekend on-call rotation is required.
<br>
<br>
Requirements: Strong telephone communications skills, a confident presence, and some restaurant POS experience are a must. Some knowledge of Windows OS, PC Anywhere, computer networking, and how to set up computers is best. ]]>
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<![CDATA[DiamondTouch is the perfect place to combine a background in restaurants with a love of computers! Located in historic downtown Grapevine, DiamondTouch is the leader in computer software for the pizza industry. We are currently looking for a Customer Support Administrator. This position will also act as Receptionist for minimum calls other than Support.
<br>
<br>
Job Duties: Answering multiple phone lines, customer service, data entry, contract administration, and return material tracking. Some light filing, and other support functions are also required from time to time.
<br>
<br>
Requirements: Ability to make a GREAT first impression on the phone is a MUST. Professionalism, reliability and organizational skills are also important. Must be able to handle many tasks at one time. Receptionist experience Helpful.
<br>
<br>
Hours are Monday Friday 8:30 am to 5:30 pm]]>
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<![CDATA[Gold Class Cinemas in Fairview is now Hiring for a Projectionist!
<br>
<br>
We are seeking an experienced professional who has:
<br>
-Excellent interpersonal skills
<br>
-Keen attention to detail
<br>
-Ability to work unsupervised
<br>
-Confidence in solving technical problems in stressful situations
<br>
-Has an open and flexible schedule / Part Time 20+ hours a week
<br>
-Including weekends, evenings and holidays
<br>
-Reliable Transportation
<br>
<br>
Job Requirement:
<br>
Monitor film build-up and tear down process to the highest quality
<br>
Coordinate booth operations and duties (e.g., build-up, tear-down, trailer programming)
<br>
Ensure picture-perfect presentations through auditorium and booth evaluations
<br>
Identify picture and sound problems and correct accordingly
<br>
Execute trailer and pre-feature programming
<br>
Proficient guest service, administrative and follow-up skills
<br>
Ability to consistently meet deadlines in a timely fashion
<br>
Must be healthy enough to stand, walk, lift, twist and bend on a frequent basis for long periods of time
<br>
Solid mechanical skills, manual dexterity along with strong eyesight, hearing/color perception
<br>
Must be able to lift heavy loads with minimal or no assistance.
<br>
<br>
Previous film projection experience with Strong required. And a minimum of one year experience. This is not negotiable. Please do not bother to apply if you do not fit these requirements.
<br>
<br>
Gold Class Cinemas
<br>
321 Town Place
<br>
Fairview, TX 75069
<br>
<br>
<br>
]]>
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<![CDATA[Axiontech.com
<br>
Computer Superstore in Dallas
<br>
<br>
Companys Website: <a href="http://www.axiontech.com" rel="nofollow">http://www.axiontech.com</a>
<br>
<br>
Come Join our Growing Team in Carrollton - Dallas Metroplex
<br>
<br>
Job Description:
<br>
Typical tasks would include, but not limited to:
<br>
<br>
- Experience with Laptop/desktop repair and troubleshoot.
<br>
<br>
- Able to perform Soldering for DC Jack Replacement (preferably)
<br>
<br>
- Building workstations both for hardware and software setup.
<br>
<br>
- Diagnose and repair problems via email, phone or in person at users
<br>
location.
<br>
<br>
- Previous customer service exposure and a team player.
<br>
<br>
]]>
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<![CDATA[Six month independent contractor position. This position is restricted to residents of the United States.
<br>
<br>
Leapforce is looking for highly educated individuals for an exciting work from home opportunity. Applicants must be self motivated and internet savvy. This is an opportunity to help evaluate and improve search engine results for one of the world's largest internet search engine companies.
<br>
<br>
Search Engine Evaluators will need to combine a passion for analysis, understanding of various online research tools. Applicants must be detail orientated and have a broad range of interests.
<br>
<br>
Ideal Search Engine Evaluators will possess the following skills:
<br>
<br>
* Have in-depth, up-to-date familiarity with American social culture, media, and web culture
<br>
* Excellent comprehension and written communication skills in English
<br>
* Broad range of interests, with specific areas of expertise a plus
<br>
* University degree or equivalent experience (degrees in-progress are acceptable). Advanced degrees a plus
<br>
* Excellent web research skills and analytical abilities
<br>
* Ability to work independently under minimal supervision
<br>
* Possess a high speed internet connection (DSL, Cable Modem, etc.)
<br>
<br>
Search Engine Evaluators provide feedback on search engine results by measuring the relevance and usefulness of web pages in correlation to predefined queries, by providing comparative analysis of sets of search engine results and various other techniques.
<br>
<br>
All candidates are required to take and pass a two-part qualification exam before becoming a Search Engine Evaluator. Part 1 of the exam contains 24 theory based questions. Part 2 of the exam contains 150 simulated evaluation tasks. Supplied study materials can be used during both parts of the exam.
<br>
<br>
<b>Please Note: We are unable to offer more than one Search Engine Evaluator position per household.</b>
<br>
<br>
To apply for this position, please visit <a href="https://www.leapforceathome.com/qrp/public/jobs?sref=5574b56970a882a7103281436e9ea98d" rel="nofollow">www.leapforceathome.com</a>
<br>
<a href="https://www.leapforceathome.com/qrp/public/home?sref=5574b56970a882a7103281436e9ea98d" rel="nofollow">About Leapforce, Inc.</a>
]]>
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<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
<br>
]]>
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<![CDATA[Looking for Bilingual Korean
<br>
1-3 years of experience in help desk or output fleet
<br>
<br>
**Full-time position with excellent benefits.
<br>
<br>
- Printer user support, printer software evaluations and upgrades.
<br>
- Operate Printer Management System (Monitoring and Report)
<br>
- May require Desktop/Laptop system experience in a LAN environment.
<br>
- This job includes any aspect of field support.
<br>
<br>
Strong technical skills and work well in a multifunctional team environment.
<br>
Computer skills must include: Microsoft Office Suite
<br>
BS/BA degree preferred but not required
<br>
<br>
Send your resume in Word attachment with your full name on the file to: Home.SDSA@Samsung.com
<br>
<br>
]]>
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<![CDATA[Job Responsibilities:
<br>
- Direct backup for primary Systems Manager/Administrator.
<br>
- Responsible to ensure that backups are completed daily for key machines.
<br>
- Communicate with employees about changes to programs, pc based software and hardware that directly affects their work.
<br>
- Work with employees in training, ensuring they are familiar with primary programs, pcกฆs, e-mail, and basic computer operations.
<br>
- Maintain and set-up new telephones and services in the facility.
<br>
- Maintain and set-up existing and new pcกฆs and related hardware and software.
<br>
- Work with management and staff to ensure that training is provided to new employees, or when a major system change has been released.
<br>
- Advise Systems Manager/Sys. Admin., of any issues or problems that may arise with any equipment, software or programs.
<br>
- Assist Systems Manager/Sys. Admin., with maintenance of website, Simulcast and related internet based products.
<br>
- Prepare the machines necessary for weekly sales, test printers and programs to ensure they are functioning properly.
<br>
- Perform other duties as assigned by management.
<br>
<br>
Qualifications:
<br>
Education: High School Diploma or equivalent required. 1 year of technical support required
<br>
<br>
Experience: Strong communication, written and verbal; as well as strong interaction skills required. Effective management, customer service, and organizational skills required. Good computer and software knowledge essential. AS400 experience preferred.
<br>
<br>
Competencies/Skills: Ability to sit and/or stand for extended periods of time. Vision abilities required, include close, distance, color and depth perception. Ability to lift up to 50 pounds.
<br>
<br>
Manheim is an Equal Opportunity Employer and a Drug-Free workplace.
<br>
<br>
Apply in person at:
<br>
Manheim DFW
<br>
12101 Trinity
<br>
Fort Worth, TX 76040
<br>
<br>
]]>
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<![CDATA[ Advanced knowledge of PC hardware
<br>
Advanced knowledge of Microsoft Windows desktop operating systems
<br>
Knowledge of printer operations in a networked environment
<br>
Knowledge of PC computer tools & techniques including memory testers, volt meters, & diagnostic software
<br>
Basic knowledge of TCP/IP network protocol and network servers & communications equipment
<br>
General purchasing practices
<br>
Good verbal & written communication skills
<br>
Ability to prioritize & address issues at appropriate levels
<br>
Ability to read & analyze data
<br>
Ability to install, maintain & troubleshoot software & PC hardware issues
<br>
Ability to communicate & troubleshoot issues via telephone & remote computer connectivity
<br>
Ability to evaluate PC hardware & software issues and recommend/provide solutions to resolve the problem.
<br>
Ability to lift 50-100 lbs
<br>
Ability to drive a motor vehicle
<br>
<br>
Candidates must be have a clean driving record, clear criminal background & ability to pass drug screen. HS diploma or GED minimum required.
<br>
]]>
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<![CDATA[Reporting method & Responsibilities
<br>
<br>
The A/V Technician will report to the Service Manager Supervisor who will assign to handle multiple A/V projects on a daily basis, which also includes management of resources, coordination, follow up, and work with different vendors for the success of the project, the technician will be required to work on flexible shifts and work long hours to the benefit of the customer.
<br>
<br>
<br>
Qualifications Required: Educational and Professional.
<br>
<br>
2 years experience in Audio/Visual equipment installation and maintenance and hands on experience in the following areas as given below.
<br>
<br>
<br>
General requirements.
<br>
Knowledge and experience in MS Office applications and Windows XP.
<br>
A good command in English: Spoken and written.
<br>
Good personality.
<br>
Commitment and ability to work on flexible shifts and days off and long hours, ability to provide lateral service to other department with a different job characteristics (Banquets).
<br>
<br>
Audio
<br>
Speaker systems and Amps, Biamp methods, Triamp methods
<br>
Audio Mixers, FOH, Monitor consoles
<br>
(Knowledge in 4 Aux, 8 bus, matrix configuration, inserts, routing)
<br>
Mics: All types and kinds methods of operation
<br>
Conference Mic systems.
<br>
Effect processors: compressors, Delays, limiters, feedback eliminators.
<br>
<br>
<br>
Video
<br>
Projection systems : Front, Rear, ceiling, with VGA,DVI,RGBHV connections.
<br>
Video systems and formats: VHS, Beta, S VHS, DVD, DVCAM, DV
<br>
Switchers/Scalers/Converters: Data /Video switchers and scalers, Matrix Switches Seamless switchers, scan converters.RGBHV switchers.
<br>
<br>
<br>
Responsibility:
<br>
<br>
Manage and turnover a projector installation of uncompromising quality that exceeds all written specification and customer expectation.
<br>
<br>
To obtain the highest customer rating possible.
<br>
<br>
Confirm that the design will work.
<br>
<br>
Confirm all progress according to the Field Procedure, Installation Procedure, and Task List checklists.
<br>
<br>
Constantly seeking improvement in the installation process by improving the checklist against each project completed.
<br>
<br>
Insure conformance of the equipment list, drawings, and bid specifications.
<br>
<br>
Initiate projects according to procedures established in the Operations Manual. It is critical that the A/V Technician understands that his/her role generated revenue by primarily saving cost and time. In addition, the A/V Technician is in a unique position to generate "extra" revenue by locating where improvements can be made that benefit the customer.
<br>
<br>
Coordinate ordering and delivery of equipment on time.
<br>
<br>
Coordinate between the Account Manager, the client, and installation technicians. Maintain project schedule in accordance with the project's plan.
<br>
<br>
Meet all established milestones.
<br>
<br>
Bring the project in under the estimated merchandise cost and labor as well as miscellaneous pass along cost.
<br>
<br>
Supervise field installation. Provide coordination with other trades for proper installation of our system.
<br>
<br>
Progress reporting to the Service Manager on jobsite conditions and installation.
<br>
<br>
Perform acceptance tests.
<br>
<br>
Provide a complete installation, system testing and check out of the system.
<br>
<br>
Maintain all equipment and work areas in a neat and orderly fashion.
<br>
<br>
Compile task sheets for each technician using the task sheet list.
<br>
<br>
Hand over complete documentation package including completion certificate.
<br>
<br>
Strive at every opportunity to exceed customer expectations and to obtain the highest customer rating possible. Make everyone aware of the strong engineering technical support and service that we can offer.
<br>
<br>
Get system formally accepted by getting the customer to sign the Acceptance Form.
<br>
]]>
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<![CDATA[We are looking for a candidate that has experience being the sole manager of a small to medium LAN. You must be proficient in all aspects of the technology but must also have experience with administrative duties of the IT Manager. You must be comfortable with all tasks from assisting in editing Word documents to installing a router. The responsibilities of this IT manager will extend beyond the boundaries of the computer network and of the normal work week.
<br>
<br>
The candidate for this position must be proficient in the administration of a Windows active directory network and absolutely must have quantifiable, hands on experience with the following:
<br>
Windows 2003 Server
<br>
Active Directory Administration
<br>
Exchange 2003 Server Administration
<br>
SQL 2000 Server Administration
<br>
Symantec Backup Exec
<br>
Basic HTML editing
<br>
Windows XP Professional and Vista Business workstation
<br>
Basic Router and Firewall configuration
<br>
<br>
Experience with any one or more of the following areas would be a plus:
<br>
Experience in the Insurance industry
<br>
Windows 2008 and Hyper-V server
<br>
Gfi MailArchiver
<br>
Sophos Antivirus
<br>
RightFax Fax server
<br>
Norstar phone system administration
<br>
Hosted Internet applications
<br>
Windows MCP
<br>
]]>
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<![CDATA[Growing law firm with 10 employees looking for a network support technician. Candidate must have good troubleshooting skills and experience working with a windows environment. Candidate will also be responsible for overseeing mailroom activity.
<br>
<br>
Main Responsibilities:
<br>
-Troubleshoot and resolve PC, printer, phone, and network issues
<br>
-Oversee mailroom activity
<br>
<br>
Minimum Qualifications & Experience:
<br>
-Must be eighteen years of age or older
<br>
-High school diploma or GED
<br>
<br>
Technical Qualifications:
<br>
-Experience installing Operating Systems, applications and printers
<br>
-Experience with Windows XP/7
<br>
-Remote Connections-Client VPN & Static VPN
<br>
<br>
Qualified applicants (no recruiters please) may submit their resume to dlawhr@gmail.com. Please include all contact information, availability, and desired salary.]]>
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<![CDATA[<b>STAND OUT FROM ALL THE RESUMES--TO BE CONSIDERED FOR THE FOLLOWING POSITION:</b> Email your resume, a cover letter and salary expectations to jobs@trueautomation.com. Tell us why you would be a good addition to our company! (Only -- US Citizens or Holders of a valid Green Card living within a resonable commuting distance of our office, please)
<br>
<br>
<u>Entry</u> level position on the Systems Support Team. Individual will be required to work in a Team environment and must respond to internal inquiries and work requests as they relate to maintenance of computers, laptops and associated systems. Perform troubleshooting in the identification of applicable problems relating to applications software and basic network communications.
<br>
<br>
<u>Job Duties/Accountabilities of Position</u>
<br>
<br>
Troubleshoot and repair PC HW/SW systems
<br>
Monitor and troubleshoot servers and associated hardware
<br>
Analyze Network and components for potential issues
<br>
Work problem tickets as required
<br>
Technical phone support for clients
<br>
Install new or upgrade hardware and software at client sites
<br>
Adhere to all internal IT policies.
<br>
<br>
<u>Attributes/Skills Required</u>
<br>
<br>
General background and knowledge of computer hardware and software and networking.
<br>
Experience with various Windows operating systems including XP, Vista, 2003 server & ,Win2008 server
<br>
Experience with MS Office Suite, Backup Software and MSSQL Server.
<br>
Good troubleshooting and problem solving skills.
<br>
Intense desire to learn.
<br>
Excellent time management, written and verbal communication skills.
<br>
Good telephone etiquette, outstanding customer service skills and organizational skills are a must.
<br>
Reliable attendance.
<br>
<br>
<u>Experience/Education</u>
<br>
<br>
Microsoft Certifications a plus and one year minimal experience in IT related field
<br>
<br>
An individual may, with the addition of appropriate skills and abilities, progress to a Systems Support Specialist II.
<br>
<br>
True Automation for 12 years has provided Computer-Aided Mass Appraisal (CAMA) software for local governmental agencies (County Tax, Appraisal and Assessors Offices). We are the dominant vendor in Texas and in 2008 started deploying a new version in three other states. True Automation has enjoyed this revolutionary growth due to its unrivaled understanding of the property tax and appraisal process and its aggressive commitment to meeting the needs of its customers. True Automations culture is based upon good customer relationships and a solid core of over 100 talented employees. This foundation has built a solid, stable, growth-oriented company. If you can solve customers' problems, provide them with excellent service, they will be your customers and your friends for life.
<br>
]]>
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<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
<br>
]]>
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<![CDATA[Local Rockwall computer company needs a helpdesk and on call technician for business and residential computer and network technical support (breakfix tech). Minimum of 2 years computer and networking field experience and candidate must be proficient in two operating systems including Windows XP/2000 and server proficiency with 2000 or 2003 server (Windows 95, 98 and DOS a plus). Must have at least two tests passed towards Microsoft Certification and must be at least a MCP (MCSA or MCSE a definite plus). We are looking for a self starter who is able to follow orders and is good at troubleshooting. Must be clean cut and professional with no criminal history and have reliable transportation with working air conditioner. ]]>
|
<![CDATA[Helping You, Help Others
<br>
<br>
Making a Difference, One Family at a Time
<br>
EFA Processing is looking for people who want to make a difference in the lives of others. Our employees are talented, solution focused and service oriented. We hire people committed to excellence, integrity and continuous improvement.
<br>
<br>
Join Our Winning Team!!!!!!
<br>
Be Part of the Solution
<br>
Be Appreciated
<br>
Be You
<br>
<br>
Were currently seeking a Network Technician to work in our IT Department. This position requires integrity, strong work ethic, effective communication skills and a passion for helping people.
<br>
<br>
We offer a fun, fast-paced work environment, Medical/Dental/Vision benefits, 401(K), PTO and development and advancement opportunities.
<br>
<br>
Essential Functions:
<br>
Provide hardware & software support
<br>
Answer calls requesting support
<br>
Respond to help requests in our request system
<br>
Administer support on PCs
<br>
Provide troubleshooting support for printers
<br>
Run Reports
<br>
<br>
<br>
Requirements:
<br>
<br>
Prefer A+ hardware certification
<br>
Prefer MS certification on Windows Desktop systems, Office Suites & Networking
<br>
1 year help desk, computer operations, support or technical experience
<br>
Must be able to left up to 50 lbs as needed to deploy systems & work in the data center
<br>
Some travel may be required
<br>
<br>
<br>
Visit us at <a href="http://www.efaprocessing.com/" rel="nofollow">http://www.efaprocessing.com/</a>
<br>
<br>
Email resumes and salary requirements to: careers@efaprocessing.com
<br>
]]>
|
<![CDATA[Irving-based company, leading provider of Driver License and ID decoding technology, software solutions and age verification products to an emerging market. Seeking a competent, no nonsense Software Application Tester & Installation Technician to perform duties such as testing application software and product operation as well as installation and maintenance. Our company continues to bring cutting edge products to industries such as Restaurant and Hospitality, Homeland Security, TSA, Banking and Financial, Casino and Gaming, Visitor Management, Control Access and Security.
<br>
<br>
Job Title: Software Application Tester & Installation Technician
<br>
<br>
Job Description:
<br>
Test Application Software and Product Operation.
<br>
Write Install scripts and Data Decoding Scripts.
<br>
Document Issues and generate User Documentation.
<br>
On and off-site product installation and support.
<br>
Technical Support to Customer Accounts, as needed.
<br>
<br>
Mid level position: Serious computer skills a must and the desire to learn and be involved in cutting edge technology.
<br>
<br>
Part-time/Full-time with an opportunity for advancement with long term growth and performance.
<br>
Benefits package
<br>
<br>
Requirements:
<br>
Strong knowledge of MS Word, MS Excel, MS Access; experience with SQL operations
<br>
Windows XP/Vista, Basic IP and Communication understanding
<br>
Prefer experience with Retail Point of Sale systems
<br>
Aloha and Micros a plus
<br>
<br>
Principals only, Candidates may be required to sign Non-Disclosure Agreement prior to interview.
<br>
<br>
]]>
|
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
<br>
]]>
|
<![CDATA[Dava Oncology, LP is a biotechnology and consulting firm devoted to accelerating cancer drug development. It focuses on helping researchers and pharmaceutical companies by leveraging the latest cancer information and by using technology.
<br>
<br>
The exceptional team at Dava is comprised of professionals with long-term successes in both the clinical oncology field as well as in the pharmaceutical industry. This is an exciting opportunity to join a start-up company led by highly successful entrepreneurs.
<br>
<br>
Responsibilities:
<br>
<br>
Oversee and coordinate executive team to coordinate calendars, schedule appointments, and arrange meetings and interviews.
<br>
Prepare reports, presentation materials, and routine correspondence with exceptional attention to detail and accuracy.
<br>
Gathering of Information via online research
<br>
Ability to communicate with personnel to obtain missing or incomplete record information
<br>
Establish and maintain day-to-day office functions, including organizational filing systems.
<br>
Field inquiries to appropriate team members, follow up on emerging issues, and ensure timely response to urgent issues/activities as they arise,
<br>
Spearhead special projects and events as needed.
<br>
Works in a fast paced environment to assist with construction of various databases.
<br>
Database Entries on a daily basis into Access Database
<br>
<br>
Qualifications:
<br>
<br>
Creative thinker with exceptional problem solving skills.
<br>
Strong academic record.
<br>
Bachelors degree is a must.
<br>
Superior organizational skills to anticipate client needs.
<br>
Proficiency with Microsoft Office Suite. Some knowledge of Access Database is preferred.
<br>
Skills in electronic data entry
<br>
Strong attention to detail
<br>
Ability to work in a team environment
<br>
Tumor registry experience is a plus
<br>
<br>
For consideration, please reply to this posting or email your resume with Administrative Assistant/Data Entry in the subject line to Erica Clemmensen eclemmensen@davaonc.com or fax to 214.889.7070.]]>
|
<![CDATA[ABOUT PC HOUSE CALL
<br>
PC House Call is a growing onsite and remote IT firm that supports residential and small business clients. We have been serving clients IT needs in the DFW area for twelve years. Our focus always remains on providing exceptional customer service along with solutions for clients for all their IT support needs.
<br>
We are currently hiring for the position of PC/MAC Technician. We require a candidate who has the skills to troubleshoot all problems a client might encounter with their computer. Applicants must be extremely technically gifted, and have proven themselves through experience working with clients offering IT support. Applicants must be technically proficient in variety of areas, detail-oriented, results-driven, and highly organized. Applicants must also demonstrate a dedication to the company by being punctual and maintaining a high attendance rate. Applicants must be able to walk into any situation and offer clients options on how to fix and improve their system, and implement the chosen option efficiently and effectively.
<br>
<br>
Required Skills
<br>
Hardware
<br>
Intel/AMD based desktop system hardware
<br>
Macintosh based hardware
<br>
Standard peripherals (scanners, printers, iPods, etc.)
<br>
High-speed Internet (DSL, Cable, FIOS)
<br>
Routers Wired and wireless
<br>
Software
<br>
Peer to peer networks including printer and file sharing
<br>
Windows 98/ME/2000/XP/Vista
<br>
Mac OS 9/X/Tiger
<br>
Microsoft Office (97/2000/XP/2003/2007)
<br>
Microsoft Outlook & Outlook Express
<br>
Antispyware and antivirus tools
<br>
Windows registry & system files
<br>
Startup cleanup and optimization
<br>
Benefits Include
<br>
Full time employment (we do not employ contractors)
<br>
Company vehicle
<br>
Cell phone
<br>
Health & dental insurance
<br>
Paid vacation
<br>
Paid personal days
<br>
Performance based bonuses
<br>
]]>
|
<![CDATA[About Us:
<br>
ABOUT PC HOUSE CALL
<br>
PC House Call is a growing on-site and remote IT firm that supports residential and small business clients. We have been serving clients IT needs in the DFW area for twelve years. Our focus always remains on providing exceptional customer service along with solutions for clients for all their IT support needs.
<br>
We are currently hiring for the position of Client / Server Technician. We require a candidate who has the skills to troubleshoot all problems a client might encounter with their small business network. Applicants must be extremely technically gifted, and have proven themselves through experience working with clients offering IT support. Applicants must be technically proficient in variety of areas, detail-oriented, results-driven, and highly organized. Applicants must also demonstrate a dedication to the company by being punctual and maintaining a high attendance rate. Applicants must be able to walk into any situation and offer clients options on how to fix and improve their network, and implement the chosen option efficiently and effectively.
<br>
<br>
We are looking for technicians who are STRONG in the following areas
<br>
<br>
Primary Responsibilities Include:
<br>
On Site desktop support to our commercial clients
<br>
Server support, Both on site and remote
<br>
Developing a data backup plan, and implementing the solution
<br>
Working as a team member to keep client networks documented
<br>
Working with customers to resolve I/T related issues and build an ongoing relationship
<br>
<br>
Required Skills:
<br>
Microsoft Windows Server 2003/2008 experience
<br>
Microsoft Small Business Server 2003 /2008 experience
<br>
Windows XP/Vista/7 experience
<br>
Microsoft Exchange 2003/2007/2010 experience
<br>
Knowledgeable with common small business network components
<br>
Knowledgeable with multifunction printers
<br>
Excellent written and verbal communication skills including technical writing skills
<br>
Excellent understanding of data backup software and hardware solutions
<br>
Ability to follow and understand instructions
<br>
A Successful Candidate Will Have:
<br>
2+ Years of on the job experience
<br>
Windows Server certification
<br>
MCP certification for Windows XP, and/or Windows 7
<br>
CompTIA A+, Network +, and Server+ Certifications
<br>
Cisco experience
<br>
Microsoft Exchange 2003 and/or 2007 Certification
<br>
Experience with Backup Exec, Backup Assist, and NT Backup
<br>
Experience with TCP/IP, DNS, DHCP, Remote Access, VPN, RAID technologies
<br>
Knowledge with Active Directory installation and troubleshooting
<br>
Knowledge with Group Policy configuration and troubleshooting
<br>
<br>
Benefits Include:
<br>
Full Time employment status
<br>
Company vehicle (with gas card and toll tag)
<br>
Cell Phone
<br>
Health and Dental insurance
<br>
Paid Vacation & Sick Days
<br>
Performance-based bonuses
<br>
]]>
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<![CDATA[Axiontech.com
<br>
Computer Superstore in Dallas
<br>
<br>
Companys Website: <a href="http://www.axiontech.com" rel="nofollow">http://www.axiontech.com</a>
<br>
<br>
Come Join our Growing Team in Carrollton - Dallas Metroplex
<br>
<br>
Job Description:
<br>
Typical tasks would include, but not limited to:
<br>
<br>
- Experience with Laptop/desktop repair and troubleshoot.
<br>
<br>
- Able to perform Soldering for DC Jack Replacement (preferably)
<br>
<br>
- Building workstations both for hardware and software setup.
<br>
<br>
- Diagnose and repair problems via email, phone or in person at users
<br>
location.
<br>
<br>
- Previous customer service exposure and a team player.
<br>
<br>
]]>
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<![CDATA[We are currently seeking experienced technicians to join our team.
<br>
To qualify for consideration you must have experience working in a Data Center.
<br>
<br>
As part of the team your experience and responsibilities include but are not limited to the following:
<br>
* Supporting and maintaining in a Data Center Environment.
<br>
* Troubleshooting/resolving Server Platforms (Linux, Unix, Windows).
<br>
* Monitoring and maintain daily work ticket requests.
<br>
* Support trouble tickets/monitor support bridges/update trouble tickets.
<br>
* Basic understanding of escalation procedures.
<br>
* Rack & Stack Data Center Equipment.
<br>
* Understanding of Fiber & copper premise wiring and intra cabinet patching.
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* Maintenance of Data Center cabinet dressing.
<br>
* Troubleshooting and resolving network platforms (Cisco)
<br>
* Experience working with vendors and carriers.
<br>
* Excellent communications skills
<br>
Please include your salary requirements for consideration
<br>
<br>
Please include your salary requirements for consideration. ]]>
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<![CDATA[Arlington area company is actively searching for a reliable and a fast learning candidate who is comfortable opening and working on laptops. Should be eager to learn and customer service oriented. Candidate must know :
<br>
<br>
* Basic Soldering Skills
<br>
* Basic Laptop\Windows troubleshooting Skills
<br>
<br>
*Must have own reliable transportation.
<br>
<br>
Competitive Pay, Full Time /Partime
<br>
Send Resume / Work history and desired salary.
<br>
<br>
Please submit your resume to c_m123@sbcglobal.net]]>
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<![CDATA[<h1>IMPORTANT - This is an onsite position so if you're not able/willing to commute to Plano, Texas on a daily basis - please don't apply.</h1>
<br>
<br>
<strong>High Points:</strong>
<br>
We're a fast growing Web Hosting company with great benefits (Fun people, health care premiums paid for, 6% 401k match, lots of training opportunities, 4-day work week, etc)
<br>
<br>
<strong>Summary:</strong>
<br>
Provide technical assistance and training to customers by performing the following duties.
<br>
<br>
<strong>Essential Duties and Responsibilities:</strong>
<br>
Include the following. Additional duties may be assigned as required.
<br>
Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
<br>
Configuration of client's server(s) in accordance with the provisioning order or support request
<br>
Configure/Troubleshoot supported client software applications.
<br>
Provide training to clients in the use of system and applications as related to Internet.
<br>
Obtain general understanding of OS and application operations related to company offered services.
<br>
Identify and correct or advise, on operational issues in client computer systems.
<br>
Perform light lifting 25lbs.
<br>
Perform creation of new accounts using company provide software tools.
<br>
<br>
<strong>The Ideal candidate will also possess the following skills:</strong>
<br>
Able to work independently and efficiently to meet deadlines.
<br>
Able to promptly answer support related email, phone calls and other electronic communications.
<br>
Self motivated, detail-oriented and organized.
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Able to multi-task, and prioritize and resolve multiple customer inquiries at once.
<br>
Experience with hardware and software issues.
<br>
Proficient in hosting provider related applications such as E-Mail clients/severs, FTP clients/servers, control panels and web site migrations involving databases.
<br>
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
<br>
Typing proficiency: 40-60 wpm.
<br>
<br>
<strong>Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Software, hardware components in our physical environment will change and grow:</strong>
<br>
Windows Server 2003/2008
<br>
Linux (Ubuntu, CentOS, RedHat)
<br>
LDAPv3/Windows Active Directory
<br>
VMWare vSphere 4.0, ESX 3.5/4.0
<br>
Citrix XenServer 5.5
<br>
R1Soft CDP Server
<br>
Plesk
<br>
cPanel
<br>
PHP, IIS 6/7, Apache
<br>
MySQL, Microsoft SQL Server 2005/2008
<br>
WordPress
<br>
Litespeed
<br>
NGINX
<br>
<br>
<strong>Education and/or Experience:</strong>
<br>
One year certificate from college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.
<br>
<br>
<strong>Language Skills:</strong>
<br>
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
<br>
<br>
<strong>Reasoning Ability:</strong>
<br>
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
<br>
<br>
<strong>Computer Skills:</strong>
<br>
To perform this job successfully, an individual should have knowledge of Contact Management systems; Database software; Internet software, ecommerce applications, Content management applications, and Word Processing software.
<br>
<br>
<strong>Physical Demands:</strong>
<br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk.
<br>
<br>
<strong>Work Environment:</strong>
<br>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br>
<br>
<strong>We're looking forward to hearing from you!</strong>]]>
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<![CDATA[Gold Class Cinemas in Fairview is now Hiring for a Projectionist!
<br>
<br>
We are seeking an experienced professional who has:
<br>
-Excellent interpersonal skills
<br>
-Keen attention to detail
<br>
-Ability to work unsupervised
<br>
-Confidence in solving technical problems in stressful situations
<br>
-Has an open and flexible schedule / Part Time 20+ hours a week
<br>
-Including weekends, evenings and holidays
<br>
-Reliable Transportation
<br>
<br>
Job Requirement:
<br>
Monitor film build-up and tear down process to the highest quality
<br>
Coordinate booth operations and duties (e.g., build-up, tear-down, trailer programming)
<br>
Ensure picture-perfect presentations through auditorium and booth evaluations
<br>
Identify picture and sound problems and correct accordingly
<br>
Execute trailer and pre-feature programming
<br>
Proficient guest service, administrative and follow-up skills
<br>
Ability to consistently meet deadlines in a timely fashion
<br>
Must be healthy enough to stand, walk, lift, twist and bend on a frequent basis for long periods of time
<br>
Solid mechanical skills, manual dexterity along with strong eyesight, hearing/color perception
<br>
Must be able to lift heavy loads with minimal or no assistance.
<br>
<br>
Previous film projection experience with Strong required. And a minimum of one year experience. This is not negotiable. Please do not bother to apply if you do not fit these requirements.
<br>
<br>
Gold Class Cinemas
<br>
321 Town Place
<br>
Fairview, TX 75069
<br>
<br>
<br>
]]>
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<![CDATA[3rd Shift Electronic/Mechanical Techs
<br>
<br>
Harland Clarke is recruiting talented and motivated individuals to be part of our
<br>
Maintenance team. Wage based on experience plus shift premium.
<br>
Min. qualifications: HS diploma or equiv., must be at least 18 yrs. of age. Prefer 2-yr. technical and/or mechanical certification and 2-4 years of experience of solving complex technical/mechanical equipment in fast pace environment. Strong background in electronics, mechanical, trouble shooting and read/interpret schematics. Strong reading, comprehension, interpersonal and problem-solving skills. A strong work ethic, production and quality conscious. Customer focused. Lift/stand/walk up to 8 hrs. per shift. Harland Clarke has excellent wages and benefits, paid vacation and paid holidays
<br>
Applications will be accepted in person from 8:00AM to 3:00PM at:
<br>
Harland Clarke
<br>
4055 Corporate Drive, STE 100
<br>
Grapevine Texas
<br>
We are located North of the Airport HWY 121, Turn left at Freeport Intersection - head West and look for Corporate Drive on your left.
<br>
No phone calls please.
<br>
]]>
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<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
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<![CDATA[Job Description
<br>
On Call IT Professionals, Inc is a consulting firm located in Frisco, Texas. We offer day-to-day IT support for mostly the medical industry. We are a Full Service OnCall IT Department. We have a need for an IT Support Technician. This is a contractor position however this contract has no foreseeable ending date.
<br>
<br>
Person must meet the requirements described below and be the focal point to respond to relevant technical questions from various customers. Person must be must have exemplary communication & customer service skills and be able to work well independently with minimal supervision but consistently communicate progress on critical support issues & projects. Candidate must possess the disposition & personality to effectively interact with executives as well as a variety of personnel at all organization levels.
<br>
<br>
Summary
<br>
Taking direction from the Tech Supervisor candidate provides technical assistance to computer system users. Answer questions or resolve computer problems for local employees or from remote locations. Provide assistance for use of computer hardware and software, including printing, installation, basic networking and operating systems.
<br>
<br>
Primary Responsibilities
<br>
* Support the daily performance of hardware (printers, desktop, laptop, drivers and monitors) and software
<br>
*Answer inquiries related to computer software or hardware operation to resolve problems locally and over remote connections.
<br>
* Load new software and resolve usability issues prior to deployment. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
<br>
* Install and perform minor repairs to hardware, software, or peripheral equipment, following installation specifications.
<br>
<br>
Job Qualifications
<br>
* Working knowledge of TCP/IP, DHCP, DNS.
<br>
* Able to diagnose problems with printers, wireless networks, basic network issues, Windows XP, Outlook and MS Office.
<br>
* Experience with remote support tools, and computer imaging software.
<br>
* Clean cut.
<br>
* Customer focused.
<br>
* Can work under minimum supervision.
<br>
* Can Do / Will Do Attitude.
<br>
* Position demands you be flexible. Some days you may be in the office others you might be on a client site.
<br>
<br>
Although not required preference will be given to those who:
<br>
* Have a 4 year college degree.
<br>
* Have healthcare experience.
<br>
* Former military.
<br>
* Posses some sort of MS certification
<br>
<br>
* Compensation: $15.00 to $20.00 per hour, up to $100 per month Cell Phone reimbursement (after 30 days), company purchased health insurance up to $300 per month (after 90 days).
<br>
]]>
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<![CDATA[An optical-electronic components importer in Plano is seeking bilingual personnel (must be fluent in both English and Chinese) with some import business and electrical engineering experience (EE degree preferred). Job responsibilities include customer technical support; daily communications with USA customers and with Asian factories; manage current accounts; develop new accounts. This person must be highly motivated, organized, detail oriented and willing to travel domestically once a month to work with our sales representatives and customers nationwide. Must also have outgoing personality and good communication skills.]]>
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<![CDATA[Fireytech, LLC seeks a technician to perform installs & repairs of computers and other technology equipment. You will be working in a fast-paced, ever-changing, & challenging environment. You will be a part of a team of people who work hard, help each other out, and respect each other.
<br>
<br>
________________________________________Location ________________________________________
<br>
<br>
You will work in the Dallas/Fort Worth Metroplex. We do not have an office in DFW at this time so you will be based out of your home. You will be driving to all service calls.
<br>
<br>
________________________________________Travel ________________________________________
<br>
<br>
Must use your own vehicle for transportation to and from customer locations
<br>
<br>
Fuel cost is paid by the company
<br>
<br>
Hourly compensation is paid during travel
<br>
<br>
Some occasional out of town travel and overnight stays will be required. Costs are covered by the company.
<br>
<br>
________________________________________Required Experience & Skills ________________________________________
<br>
<br>
Must be able to troubleshoot & repair all PC hardware & software without training or support
<br>
<br>
-A+ certification preferred
<br>
<br>
Must be able to set up home wired & wireless networks
<br>
<br>
- Experience with file/print sharing & permissions
<br>
<br>
- Wireless network security setup & troubleshooting
<br>
<br>
Customer service skills
<br>
<br>
- Must have excellent customer service skills
<br>
<br>
- Good hygiene & professional appearance
<br>
<br>
- Excellent verbal & written communication
<br>
<br>
________________________________________General Requirements ________________________________________
<br>
<br>
Must be able to work independently without supervision
<br>
<br>
Must be flexible and professional in a constantly changing working environment
<br>
<br>
Must be able to provide daily paperwork that is detailed & legible
<br>
<br>
Must be able to learn and remember multiple clients procedures & paperwork requirements
<br>
<br>
Must document tracking numbers, pack, and return parts to shipping locations
<br>
<br>
Must be able to safely lift at least 75lbs alone
<br>
<br>
Must be physically capable of climbing ladders & working in attics/drop ceilings
<br>
<br>
Must pass a background check and drug screening
<br>
<br>
Must sign a non-compete/non-disclose agreement (excluding any pre-existing client relationships you have)
<br>
<br>
Must be able & willing to study & pass continuing education & certifications
<br>
<br>
________________________________________Training ________________________________________
<br>
We will provide training on non-computer areas since we work on a wide variety of technical equipment. You must already be thoroughly experienced with computer hardware/software as a foundation. Our training will include, but not be limited to, the following items:
<br>
<br>
Television part swaps/diagnosis
<br>
<br>
Installing & Terminating Network, Coax, and Telephone Cabling
<br>
<br>
Laptop hardware replacement
<br>
<br>
Telephone systems & Telephone wiring installation/troubleshooting
<br>
<br>
Point-of-sale installs/swaps
<br>
<br>
________________________________________Compensation ________________________________________
<br>
<br>
Salary is $15/hr
<br>
<br>
Overtime is available and paid for hours over 40 per week.
<br>
<br>
No medical benefits
<br>
<br>
Time off is flexible and unpaid
<br>
<br>
Major holidays off and unpaid
<br>
<br>
Fuel cost is paid
<br>
<br>
Pay is bi-weekly
<br>
<br>
Direct Deposit Available
<br>
<br>
________________________________________Hours________________________________________
<br>
<br>
Most work is scheduled between the hours of 8am-8pm Monday-Saturday (We are closed on Sunday)
<br>
<br>
Some service calls will extend beyond normal business hours
<br>
<br>
Occasional after-hours service calls will be required
<br>
<br>
Hours per week will vary between 30-40 hours per week and you will be guaranteed a minimum of 30 hours pay per week.
<br>
<br>
Will be required to do administrative paperwork/tasks if service call volume is below 30 hours.
<br>
<br>
<br>
If you are interested, please email us and attach a current resume.
<br>
**You must put the following words in the subject line for proper routing**
<br>
"Applicant for Dallas Tech Position"
<br>
When we receive your properly formatted email, you will receive an automated email response with a Skills & Tool Survey. You will be required to return those surveys to be considered for an interview.
<br>
<br>
We are an equal opportunity employer. ]]>
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<![CDATA[Maintain arcade/games equipment through preventive maintenance, troubleshooting and repairs.]]>
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<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
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<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
|
<![CDATA[Job Description:
<br>
<br>
Reports to the IT Manager. The ideal candidate for this position will have expert knowledge of Microsoft Office 2003 and Adobe Suite with technical support experience. A strong ability to organize, prioritize and multi-task in a fast paced, dynamic, deadline-driven environment.
<br>
<br>
In addition, you will provide scheduled classroom & one-on-one training of the firms software and hardware to new and existing employees.
<br>
<br>
Primary Responsibilities:
<br>
Respond to telephone and email requests from users in a timely manner.
<br>
Provide resolution for all user requests and project needs.
<br>
Troubleshoot, install and configure workstation hardware and software.
<br>
Provide advanced user support for Microsoft Office 2003 and Adobe Acrobat.
<br>
On-call availability 24/7 via supplied Blackberry.
<br>
Collaborate as a team with other IT staff.
<br>
Technical training regarding software applications and new hire orientation.
<br>
Create new and maintain existing training materials and documentation.
<br>
Conduct group and one on one training sessions based on user needs.
<br>
<br>
Required Technical Skills:
<br>
Microsoft Office Specialist, Windows XP, Adobe Acrobat
<br>
2+ yrs technical support
<br>
Solid troubleshooting skills
<br>
<br>
Desired Technical Skills:
<br>
Macpac, Summation, Concordance, Carpe Diem, Workshare, DM Hummingbird
<br>
<br>
Non Technical Skills:
<br>
Professional attitude. Excellent verbal and written skills. Ability to multitask. Proactive thinking. Dependable. Ability to work independently and as a team member. Excellent prioritizing skills. Customer service focused. Attention to detail. Quick learner and willing to train. Committed to knowledge transfer. Flexibility in meeting customer needs.
<br>
<br>
Benefits:
<br>
Medical, Dental, Vision, Disability, Life insurance, Paid vacation, Paid sick leave, Paid holidays, 401k, Flexible spending account, Bonus, Paid parking, Profit sharing.
<br>
]]>
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<![CDATA[Looking for copier field technician. Toshiba experience a plus but not neccessary. Candidate will be responsible for traveling to customer site and repairing office equipment. Please email or call 972-889-2796 and ask for Victor. ]]>
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<![CDATA[We are looking for a technical support position who is helping us with the following tasks:
<br>
<br>
- Inbound and outbound phone calls
<br>
- Product Quality Check -QA/QC
<br>
Candidate has the following qualifications:
<br>
- Be able to show up from 9-5 consistently.
<br>
- Have a good background of Computer hardware. A+ is a must.
<br>
- Have a good skill set of internet applications/office applications especially excel.
<br>
<br>
Starting salary is $8 per hour, After first 3 months will raise to $8.50.
<br>
<br>
Please attach your resume for an interview.
<br>
]]>
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<![CDATA[POSITION: Jr. Technical Support Specialist (Dallas/Fort Worth)
<br>
<br>
REPORTS TO: Client Services Manager
<br>
<br>
SALARY: $40,000
<br>
<br>
COMPANY OVERVIEW:
<br>
<br>
Avero, LLC (www.averoinc.com) is a leading provider of business intelligence software for the hospitality industry. Its flagship software solution, Avero Slingshot, gives restaurant, bar, hotel, resort, casino and foodservice operators critical intelligence that allows them to increase revenues through higher average checks and decrease costs through tighter control of food, beverage, labor, and promotion costs. Avero Slingshot consolidates data from existing multiple point-of-sale (POS) systems into an easy-to-use, intuitive tool that analyzes trends and distributes decision-critical information. Avero was founded in 1999 and is based out of New York City. Collectively, the Avero team has extensive experience in the hospitality trade, complemented by technology, financial, and sales expertise. For more information, please visit <a href="http://www.averoinc.com" rel="nofollow">http://www.averoinc.com</a>. Avero offers a dynamic, fun work environment with focus on hospitality, exceeding client expectations and an opportunity to be a part of a rapidly growing company.
<br>
<br>
POSITION OVERVIEW JR. TECHNICAL SUPPORT SPECIALIST:
<br>
<br>
We are currently searching for a Jr. Technical Support Specialist to join our client services team! We are looking for a candidate that demonstrates strong technical knowledge with a passion for service. The perfect candidate will be an innovative thinker with creative problem solving skills, communication skills (both written and oral), and a sense of urgency to get the job done. This position is critical to ensuring that we provide exceptional customer service related to consistent, reliable, accurate, and timely data delivery. This is a great opportunity to work with the IT staffs from some of the most prominent Casino, Restaurant, and Hotel companies from around the world. Not only will the candidate learn new software, but new technical skill sets as well. Avero is growing quickly and needs to fill this position immediately to support that growth.
<br>
This position reports to Averos Client Services Manager. The goal of the Client Services team is to provide outstanding customer service that goes above and beyond our clients expectations as it relates to the timely and accurate delivery of data, as well as making certain that our clients understand not only how, but also why they should utilize our performance management software solution. The Level 1 Technical Support Specialist will play a key role in supporting and maintaining the technical aspect of the department, including standard installations of our data extraction utility at new clients and providing technical support to existing customers.
<br>
<br>
PRIMARY RESPONSIBILITIES:
<br>
<br>
Perform installation of Avero Data Extraction Software remotely
<br>
o Involves interfacing with food & beverage Point-of-Sale and punch card systems
<br>
Work with Averos Implementation Coordinator to solve customers technical issues
<br>
o Includes interfacing directly with customers by phone to resolve technical issues
<br>
o Also includes escalating technical issues to Level 2 Technical Support team, as needed
<br>
Connect remotely to client computers to diagnose and troubleshoot data transfer problems
<br>
Perform basic support tasks for Avero Slingshotฎ end users, including user maintenance, application setup, and minor data correction
<br>
Assist Level 2 and Level 3 support by coordinating customer communication and providing regular status updates to customers
<br>
Perform CRM maintenance tasks to make sure information in client history reports is accurate
<br>
o Periodically prune customer notes and records
<br>
o Make sure existing notes and records contain up to date and accurate information
<br>
Monitor daily data transfers from over 1,500 customers
<br>
Monitor missing data reports and track efforts to recover missing customer data
<br>
<br>
REQUIREMENTS:
<br>
<br>
A Bachelors degree with at least 2 years customer support experience, preferably technical support
<br>
Prior experience with food & beverage Point-of-Sale systems a plus
<br>
Working knowledge of both Microsoft Internet Explorer Web and Mozilla FireFox web browsers
<br>
Experience with various types of remote access software
<br>
Experience in remote software support
<br>
Knowledge of basic networking and modem technologies
<br>
Basic knowledge of Microsoft Office programs (Microsoft Word, Excel and PowerPoint) a plus
<br>
Must be well organized and able to accurately track customer activities
<br>
Hospitality experience a plus
<br>
Other Requirements:
<br>
o Excellent communication skills, both verbal and written a MUST
<br>
o Possess versatile leadership qualities and the ability to manage change
<br>
o Demonstrate self-confidence, energy and enthusiasm
<br>
o Present ideas, expectations and information in a concise, well-organized way
<br>
o Manage time well, correctly prioritizing tasks
<br>
o Establish, measure and effectively evaluate processes, policies and procedures
<br>
o Ability to manage processes and associate relationships in multiple locations
<br>
<br>
Application Instructions: please submit resumes to jobs@averoinc.com
<br>
]]>
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<![CDATA[We are looking for qualified technicians to join our team. Preferred experience with imports vehicles as well as electrical diagnosis. We offer an air-conditioned shop, new and/or updated special tools and equipment. Benefits include; insurance (medical, dental, vision, etc.), 401k and vacation. Our business has a steady workflow with consistent flag hours each week. Weekly pay.
<br>
Email your resume to; steve@hugginscars.com or stop by our dealership today at 7551 N.E. Loop 820, North Richland Hills, Texas 76180.
<br>
<br>
Key words tech Honda import mechanic dealership
<br>
<br>
]]>
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<![CDATA[Experienced Automatic Transmission Technician needed, Ford Certification Required. Busy Ford Dealer in Mesquite Texas. Only Pros need apply. Respond by e-mail or fax resume` to 972-201-1393.]]>
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<![CDATA[Customer Service Representative (Midlothian, Texas)
<br>
<br>
JAB Broadband is one of the nations largest fixed wireless broadband service providers. Through our subsidiaries, we provide wireless broadband internet and digital voice telephone service to residential and business customers in Texas, Wyoming, Utah, Idaho, and Colorado. Utilizing the latest wireless technology, JABs network provides exceptional performance, security, and reliability all at low everyday prices.
<br>
<br>
General Summary
<br>
<br>
The Customer Care Representative position provides multiple services to the organization including Accounts Receivable, Account Establishment and Maintenance, Collections, Account Retention, Customer Support and Technical Support. On rare occasions, this position will interface directly or personally with a customer however the majority of communication will be over the phone or via email.
<br>
<br>
Principal Duties and Responsibilities
<br>
<br>
Adheres to the Call Center Attendance Policy. Understands that punctuality and consistent attendance is required in order to address the needs of our customers.
<br>
Receive and process telephone, voicemail and email requests for service changes, billing adjustments and cancellations directly from customers.
<br>
Achieve and maintain rapport with customers, co-workers and supervisors in order to give the best possible service.
<br>
Use a computer, internet and email to communicate input, research and retrieve customer information.
<br>
Accurately process terminations in multiple systems, issue credits for services not used and schedule de-installs to retrieve equipment.
<br>
Responsible for immediate response to customer billing requests which are submitted via e-mail, or over the telephone.
<br>
Update and maintain customer files with accurate e-mail addresses, credit card information, physical addresses and contact names.
<br>
Process VoIP additions, cancellations and reconciliations of active customers.
<br>
Provide technical support for VoIP, Internet and Web Hosting services.
<br>
Process ACH and credit card payments to customer accounts; process weekly collections to keep customers accounts current.
<br>
Ability to answer questions regarding billing, collections, technical support, business support, sales, retentions and connectivity; ability to discern when a question should be escalated.
<br>
Additional responsibilities and duties may be assigned.
<br>
<br>
Knowledge and Skills Required
<br>
<br>
High school diploma or equivalent.
<br>
Ability to build rapport with customers and effectively communicate billing information.
<br>
Previous work background should include some amount of customer interaction (telephony; software; computer hardware; etc.).
<br>
2-3 years PC computer experience minimum; equivalent expertise with Microsoft Office Suite,
<br>
Windows OS and the Internet.
<br>
Keyboard and/or typing skills (40-50 wpm minimum).
<br>
Ability to maintain confidentiality.
<br>
Must comply with Company and OSHA established safety policies and requirements.
<br>
<br>
Working Conditions
<br>
<br>
Working conditions are normal for an office environment. Responsibilities may require weekend and/or evening work and some travel may be required.
<br>
<br>
Disclaimer
<br>
<br>
This job description is not meant to be an all-inclusive statement of every duty and responsibility that will ever be required of an employee in this position. However, the employee will be held responsible for all duties assigned.
<br>
<br>
It is the policy of the Company to provide equality of opportunity for any employee or applicant for employment, irrespective of race, color, religion, sex, age, marital status, sexual orientation, genetic information, or national origin, or any other legally protected characteristic.
<br>
<br>
<br>
All employees must be authorized to work in the United States. Equality of opportunity in employment shall also be extended to those qualified individuals with handicaps who apply for or are employed by JAB/Skybeam.
<br>
<br>
JAB/Skybeam is a drug-free work environment.
<br>
<br>
Those candidates offered employment are required to pass a drug test and background investigation.
<br>
<br>
Employment with the Company is contingent on successful completion of both the drug test and background investigation.
<br>
<br>
]]>
|
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
|
<![CDATA[Voted one of the Best Places to Work by the Dallas Business Journal, this downtown law firm is searching for an IT Support Specialist.
<br>
<br>
Position Summary
<br>
This position is responsible for providing first level phone support on the Help Desk documents and resolves end-user problems related to the firms standard desktop client according to department policies and procedures. Provides second level support on the firms IP Telephony system. Duties include but are not limited to problem resolution, moves, additions, and changes; documents problems and ensures outstanding issues are resolved with the firms service levels. Relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.
<br>
<br>
Qualifications
<br>
High School diploma or equivalent is required with a minimum of 4 years of related experience, preferably at a law firm. One year experience providing support on Cisco IP Telephony running Call Manager 6.1 preferred. Previous experience solving hardware and software problems with limited supervision strongly preferred. Must have excellent written and verbal communication skills. Ability to demonstrate high level of expertise with Microsoft Office applications. Strong ability to organize, prioritize and multi-task in a fast paced, dynamic, deadline-driven environment. Flexibility to work overtime as necessary. Reports to Help Desk Supervisor.
<br>
<br>
Our commitment to serving clients is reflected in our commitment to our employees. In addition to offering competitive salaries, the Firm provides an excellent benefits package.
<br>
<br>
Firm is an equal opportunity employer.
<br>
]]>
|
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
|
<![CDATA[Headquartered in Fort Worth, Texas, RigData is a nationally recognized business intelligence provider that monitors oil and gas drilling activity throughout the US and Gulf of Mexico. For over 25 years, RigData has been supplying oil and gas service companies, operating companies and drilling contractors with the most accurate and up to date information in the business.
<br>
<br>
Data Analyst/SQL Report Writer
<br>
<br>
As a Data Analyst/SQL Report Writer you will be responsible for providing value through data to internal and external customers. You will be accountable for ensuring quality, service and efficiency in meeting/exceeding business goal. In this highly visible role, you will be responsible for creating consultative relationships and reporting strategies for customers. You will be responsible for managing data and reporting requests from start to finish, including pulling data, analyzing it, compiling it into data sets or reports and implementing end-user requirements. You will be responsible for creating high level reports that can be drilled down into details. You will produce accurate, reproducible, suitable solutions in a timely and professional manner and tailor the delivery of requests for each customer, creating scorecards, dashboards, and automating reporting when necessary. The Analyst will be responsible for developing, updating and
<br>
testing all reports and data sets. Specific responsibilities will include:
<br>
<br>
* Serve as the subject matter expert and trusted advisor for delivery of oil and gas analysis and reports
<br>
* Possess high level of initiative and analytical skills and have the ability to integrate information from multiple sources to execute effectively and efficiently in a dynamic environment
<br>
* Strong customer service skills
<br>
* Produce daily, weekly and monthly reports as required. Ensure the quality and timeliness of work products
<br>
* Design and implement data queries to gather required information, perform custom ad-hoc queries for clients (external and internal) to meet business requirements
<br>
* Create mock-up reports for review
<br>
* Develop reports from multiple data sources
<br>
* Incorporate end user requests and requirements to develop an enterprise reporting solution. Identify appropriate metrics on which to report and utilize software to generate metrics and develop actionable recommendations.
<br>
* Manage and maintain current report catalog including automating manual reports as well as improve existing reports.
<br>
* Document all work (both technical and procedural) and ensure that fellow co-workers understand how to support the application from the database perspective. Document report generation, data processing and data management procedures
<br>
* Maintain data integrity and security by developing and enforcing quality control procedures
<br>
* Strong understanding of information processing principles and practices
<br>
<br>
Qualifications:
<br>
* 3 years experience using SQL Server, SQL Reporting Services, SQL stored procedures, DTS, Excel Pivot tables and Macros and Business Objects. Must possess a strong understanding of Microsoft SQL Reporting Services and how to create, deploy and manage reports
<br>
* Up to 3 years experience in data analytics, data mining, manipulation and trend analysis, preferably within a client focused, service oriented industry (data services).
<br>
* Proven consultative and relationship building skills
<br>
* Specific experience with Oil and Gas upstream data
<br>
* Excellent written and verbal communications, teamwork and leadership skills
<br>
* Advanced knowledge and experience in using indexes and query optimization for performance.
<br>
* Excellent organizational and time management skills
<br>
* Ability to learn new technologies and take on responsibility
<br>
* Ability to learn quickly and be able to understand complex technical scenarios
<br>
* Ability to work independently and in a team environment with aggressive timetables
<br>
* Ability to set priorities to meet time sensitive reporting, data processing and programming needs.
<br>
* Ability to prioritize and execute tasks in a fast paced environment
<br>
* Ability to gather and review requirements and provide accurate estimates of work
<br>
* Ability to format and manipulate data based on user requirements
<br>
* Working knowledge of relational database concepts and complex business application architectures
<br>
* Thorough understanding of data modeling
<br>
* Knowledge of .net technology
<br>
* Experience reverse engineering Legacy systems and porting to newer technologies
<br>
* Knowledge in writing stores procedures, trigger, view, functions and rules
<br>
* Ability to travel
<br>
<br>
Education:
<br>
* Bachelor of Science degree in Information Systems, Computer Science, Mathematics, Statistics or Economics
<br>
<br>
Benefits
<br>
For our Full-Time employees, we offer company sponsored health/dental/vision insurance, company paid holidays, personal time and vacation time, 401 (k) and more.
<br>
<br>
To Apply:
<br>
To respond to this opportunity, interested candidates should submit a resume to hr@rigdata.com. Please include a cover letter with your salary requirements. Only qualified candidates will be contacted. To view our product line and to gain an understanding of RigData and this position, please visit us at www.rigdata.com.
<br>
<br>
EOE]]>
|
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
|
<![CDATA[Join our LYNX Customer Operations group and work on projects related to the delivery, support and deployment of the Cloverleaf Interfaces!
<br>
<br>
Analyze, evaluate, implement and manage redundant Cloverleaf Interface environment for LYNX Hosted software solutions.
<br>
<br>
Working knowledge of UNIX and Windows platforms working with communication protocols such as TCP/IP, MQ, FTP, HTTP, SSL and ODBC connectivity to support Cloverleaf environment.
<br>
<br>
Manage, install, test and debug Cloverleaf environment
<br>
<br>
Design and Document the technical specifications for Cloverleaf environment
<br>
<br>
Act as primary technical resource to implement, maintain and support Cloverleaf environment
<br>
<br>
Responsible for Cloverleaf environment including development of implementation and support best practices and educating the support and implementation resources on the best practices.
<br>
<br>
Implement and support HA Cloverleaf technology.
<br>
<br>
Responsible for managing the full development cycle of all enterprise integration, including the creation of formal functional requirements, technical design specs, development of quality test plans, interface threading programming, interface implementation and maintenance.
<br>
<br>
Monitor accuracy of interfaces and computer output and data integrity of databases
<br>
<br>
Develop TCL scripts for the following use inside and outside Cloverleaf; dynamically control of message routing; inbound and outbound reply management; cloverleaf TCL extensions; manipulate message properties and data, transform data.
<br>
<br>
Troubleshoot malfunctions of the interface engine, software components and interface threads, computer hardware and software to identify and alleviate users problems.
<br>
<br>
<br>
This position can be remote/home-based or located in our Bellevue, Washington office
<br>
<br>
<br>
Requirements:
<br>
Requires three years experience in development, implementation, maintenance, and analysis of the Cloverleaf interface engine.
<br>
<br>
Three to five years of healthcare experience is a plus.
<br>
<br>
Working with multiple data standards including HL7, v2 and v3, EDI/X12, NCPDP with an emphasis on HL7
<br>
<br>
Experience working with XML Data and XSD definitions
<br>
<br>
Knowledge of Cloverleaf, other integration engines.
<br>
<br>
Experience with programming language such as Tcl/Tk, C, C++, SQL, HL7 protocol and Linux operating system.
<br>
<br>
Knowledge of Cloverleaf monitoring modules
<br>
<br>
Bachelors Degree or higher education in Computer Science or Engineering or Five years appropriate experience may be considered in lieu of education
<br>
<br>
Computer skills:
<br>
<br>
Advanced Microsoft Windows application knowledge (SQL Server, Windows WS and Server)
<br>
<br>
HL7 protocol knowledge
<br>
<br>
Ability to write and use SQL scripts/programs for querying and writing to databases
<br>
<br>
A programming language such as Tcl/Tk, C, C++, SQL, HL7 protocol and Linux operating system.
<br>
<br>
Ability to write code in Java, TCL, SQL, C, Shell, Batch scripts.
<br>
<br>
<br>
<br>
INTERESTED CANDIDATES PLEASE APPLY ONLINE AT www.picis.com
<br>
<br>
<br>
About LYNX Medical Systems:
<br>
<br>
LYNX Medical Systems, a Picis company, provides software and services that help healthcare organizations charge for and code emergency and clinic care. LYNX revenue management solutions help improve outpatient and inpatient clinical documentation, reduce compliance risk, and promote accurate and consistent code assignment for appropriate reimbursement. LYNX revenue management solutions currently help more than 600 hospitals manage more than 21 million patient encounters in the U.S. annually.
<br>
<br>
]]>
|
<![CDATA[Technical Sales Support
<br>
<br>
<br>
This position is available at a computer networking company. Position is responsible for responding to customer inquiries, closing retail sales orders, and processing orders received. Responsibilities also include answering telephone calls from customers and proper communication of information to customers and technicians.
<br>
<br>
Primary Duties:
<br>
<br>
- Answer telephone calls from customers and create service items in our internal technician dispatch system.
<br>
- Process computer and printer repair items that may arrive from a walk-in retail customer.
<br>
- Sell products and services, offer add-on and up-sell products that may benefit the customer, and suggest alternative products when a customer requested product is not available.
<br>
- Create and maintain solid, long-term relationships with customers.
<br>
- Assist and resolve customer requests and/or problems in a prompt and professional manner.
<br>
- Work with Purchasing Department, account managers and technicians to provide competitive quotations.
<br>
<br>
<br>
Requirements:
<br>
<br>
- Individual must possess strong PC skills. Good knowledge of PC hardware, software and printers due to the fact that this position is the front line for customers with technology problems.
<br>
- Must have the ability to work quickly and accurately within time constraints and against deadlines.
<br>
- Must possess interpersonal skills, organizational skills, be a self starter, detail oriented, and have ability to multitask and to communicate (verbal and written).
<br>
]]>
|
<![CDATA[Express Employment Professionals is seeking qualified candidates for Evaluation Hire Component Level Repair positions in Grapevine.
<br>
<br>
Candidate May Perform a Variety of Functions on Motherboards Such As:
<br>
<br>
* Testing via Software
<br>
* Inspection
<br>
* Rework
<br>
* Soldering (Lead Free Surface Mount & Through Hole Required)
<br>
* ECO Inspection
<br>
* Repair
<br>
* Ball Grid Array (BGA Rework) <= HUGE PLUS
<br>
* Quality Control
<br>
<br>
______________________________________________________
<br>
Hours
<br>
2nd Shift Monday - Friday
<br>
3:45pm - 11:30pm
<br>
<br>
______________________________________________________
<br>
Job Requirements
<br>
* Comprehend Block Diagrams
<br>
* Read Technical Schematics
<br>
* Diagnose & Troubleshoot Computer Hardware
<br>
* Working Knowledge of Oscilloscopes
<br>
* Run Software & Test Cards via Flash Drive on Motherboards
<br>
* Work at a Pace
<br>
* Stand 8 Hours a Day
<br>
<br>
______________________________________________________
<br>
Requirements for Applying
<br>
<br>
* Be at Least 18 Years of Age
<br>
* Must Present 2 Forms of Identification
<br>
<br>
1. Photo ID
<br>
2. Social Security Card
<br>
3. Or Original Birth Certificate
<br>
<br>
* Demonstrate Stable Work History (At Least 1 Year with 1 Employer)
<br>
* Working Knowledge of Computers Including but Not Limited to Microsoft Office
<br>
* Must Pass Criminal Background Check
<br>
<br>
1. NOTE - We CANNOT accept individuals with a prior conviction for theft, burglary, robbery, check fraud or receiving/selling stolen property regardless of the amount of time that has passed.
<br>
<br>
* Own Working Telephone
<br>
* Own Reliable Transportation
<br>
* Demonstrate Appropriate Personal Grooming, Attire, & Personal Hygiene
<br>
* Demonstrate a Positive and Enthusiastic Attitude
<br>
* Must Pass Drug Test
<br>
<br>
Those Who Do Not Meet These Initial Requirements Need Not Apply.
<br>
<br>
Express Employment Professionals is an Equal Opportunity Employer with High Standards for all of our employees. If you wish to be hired by Express Employment Professionals, you will have the same opportunity as everyone to impress us with your skills, effort, & availability. The previous is a list of minimum hiring criteria is required by Express Employment Professionals.
<br>
<br>
It is imperative to keep in mind that meeting our minimum hiring criteria does not guarantee employment.
<br>
<br>
______________________________________________________
<br>
Preferred
<br>
<br>
* Previous Experience (6 Months+) in Systems Level or Component Level Repair
<br>
* High Energy
<br>
* Positive Attitude
<br>
* Willingness to Learn
<br>
<br>
______________________________________________________
<br>
To Apply for This Position
<br>
<br>
1. Apply Online at <a href="https://jobs.expresspros.com/us/account" rel="nofollow">https://jobs.expresspros.com/us/account</a> and record past employment information (Telephone Numbers, Addresses, & Dates). When prompted submit your information to the Irving/Dallas Metro Office.
<br>
2. Email your resume to brad.hoover@expresspros.com
<br>
3. Come in to Express Employment Professionals Monday through Thursday 8am to 10am to complete the application process.
<br>
<br>
______________________________________________________
<br>
Do Not Forget
<br>
<br>
* Updated Resume
<br>
* 2 Forms of Identification
<br>
* Ability to Demonstrate Appropriate Personal Grooming, Attire, & Personal Hygiene
<br>
* Demonstrate a Positive and Enthusiastic Attitude
<br>
<br>
______________________________________________________
<br>
Express Employment Offers
<br>
<br>
* Immediate Medical Benefits
<br>
* Direct Deposit
<br>
* Weekly Pay]]>
|
<![CDATA[RealManage is a property management firm that manages over 300 community associations from under 100 units to over 7,000 units in Arizona, California, Colorado, Florida, Louisiana, Nevada and Texas, including homeowner associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts and large master-planned communities.
<br>
<br>
<br>
<br>
This is a junior level IT position. If you have 10+ years of experience this may not be the position for you. Initially, we are looking to hire someone as a near-full-time contractor so that we can evaluate your abilities. If we like what we see, we will convert this position to full time with benefits. Applicants will not be considered unless a cover letter directly addressing how your experience and skills make you best suited for the position is included.
<br>
<br>
<br>
<br>
Desktop Support - Primary responsibilities and skill requirements
<br>
<br>
<br>
<br>
ท Will interact directly with employee base via a ticketing system and calling users back to assist with issues so strong customer service skills are important
<br>
<br>
ท Basic new user setups (setup new login profiles outlook , printers, shortcuts, mapped drives, etc)
<br>
<br>
ท Installing software
<br>
<br>
ท Installing drivers/hardware
<br>
<br>
ท Intermediate knowledge of networking (wired and wireless)
<br>
<br>
ท MS Office 2003 & 2007 apps (Word, Excel, and Outlook primarily)
<br>
<br>
ท Printer support (hardware & software issues)
<br>
<br>
ท Desktop Support knowledge within a corporate environment (domains, DNS, etc)
<br>
<br>
ท 1st to 2nd level troubleshooting skills (some issues will require more than basic PC knowledge)
<br>
<br>
ท Good written AND verbal communication skills
<br>
<br>
<br>
<br>
<br>
<br>
Bonus knowledge, but will teach/train:
<br>
<br>
<br>
<br>
ท Remote PC assistance (we use GoToAssist, but some knowledge/use/familiarity of anything is a must)
<br>
<br>
ท Creating domain user accounts
<br>
<br>
ท Cellular card/USB networking (i.e. Sprint cellular devices)
<br>
<br>
ท Terminal Server environments
<br>
<br>
ท Familiar with 2008 domain structure
<br>
<br>
ท Familiar with Exchange (JUST creating new user accounts, Exchange 2008 a plus)
<br>
<br>
ท Familiar with imaging/prepping new machines
<br>
<br>
ท VOIP telephones (we use ShoreTel, but any VOIP knowledge should be helpful)
<br>
<br>
ท Familiarity with all things Microsoft
<br>
<br>
]]>
|
<![CDATA[POSITION: Onsite Field Service Computer Technician
<br>
<br>
Dependable, experienced field service computer technician to work on site throughout DFW area...mostly Dallas.
<br>
<br>
The technician must have previous experience.
<br>
<br>
Candidate must be available for service calls between 8AM-6PM on weekdays.
<br>
<br>
If you are interested, reply to this email with qualification, experience, and availability.
<br>
<br>
]]>
|
<![CDATA[<b>Centrada Solutions</b> is a technology services company which specializes in serving Hotels, Hotel Owners and Hotel Management Companies. Our mission is to deliver the technology our clients need, when they need it, for a reasonable price. We assist our clients in making smart technology investments.
<br>
<br>
We understand that each of our clients is unique and have specific technology requirements. We use our years of experience in both Hospitality Operations and Hospitality Technology to create solutions that enable our clients to operate more efficiently and profitably. We are their Technology Partner.
<br>
<br>
<b><center>Technical Support Technician </b></center>
<br>
<br>
In this role as the Technical Support Technician, you should be ready to research questions using a variety of manuals and resources and to work with other technicians and affiliated vendors in answering any customer's question.
<br>
<br>
<b>Qualifications:</b>
<br>
3-4 years related experience
<br>
Experience with minor hardware repairs such as: memory upgrades, PCMCIA cards, screen, keyboard and HDD swaps; set-up, management and support of laptop PC's and laptop distribution
<br>
Operational knowledge of Active Directory
<br>
Working knowledge of LAN and WAN network equipment
<br>
Solid PC experience in Windows NT, XP, Vista and WIN 7 environment; knowledgeable in the basic set up of a PC and proficient in the installation and support of commercial software
<br>
Proficient in the usage of Microsoft Office tools: Word, PowerPoint and Excel
<br>
Awareness of Outlook and Exchange
<br>
Working knowledge, support, and troubleshooting of remote access software
<br>
Solid interpersonal skills
<br>
Ability to communicate clearly and effectively in stressful situations
<br>
Strong communication skills
<br>
Knowledge of or exposure to wide area network environments
<br>
Ability to assist resources in other offices in the diagnosis and resolution of user problems utilizing global tools as necessary
<br>
Experience and proven ability working with standard Helpdesk call logging software applications
<br>
Excellent customer service skills
<br>
Hospitality Experience a PLUS
<br>
<br>
<b>Benefits:</b>
<br>
We value our employees time and efforts. Our commitment to your success is enhanced by our competitive salary of $30K - $45K annually and an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.
<br>
<br>
<b>To Apply:</b>
<br>
To respond to this opportunity, please go to: <b><a href="https://administaff.ats.hrsmart.com/cgi-bin/a/highlightjob.cgi?jobid=57201" rel="nofollow">https://administaff.ats.hrsmart.com/cgi-bin/a/highlightjob.cgi?jobid=57201</a> </b>
<br>
<br>
<i>Administaff is not a staffing agency. In fact, most of our listings presented are great full-time or part-time opportunities with small- to medium-sized companies. By delivering HR services such as recruiting, payroll and training, Administaff can help its clients focus on what they do best. And because we have the inside track to these firms, you'll have a jump on your next career!
<br>
<br>
Administaff is proud to be recognized: Most Admired Companies, Fortune 1999, 2000, 2001 and 2002, Fortune 500, Platinum 400 and Forbes. </i>
<br>
<br>
EOE
<br>
]]>
|
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
|
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
|
<![CDATA[Do you like playing with consumer electronics and computers? Dealtree, a Best Buy Brand, is currently seeking Consumer Electronics Product Testers (Level I) to support our operations at the Texas Office in Flower Mound, TX.
<br>
<br>
Founded in 2001, Dealtree has steadily grown into the leading provider of auction management, product testing services, and software supporting product trade-in, returns, and disposal of over-stock, discontinued and returned merchandise. We provide a full service, single source solution that efficiently moves goods and information for a variety of high-profile clients. Best Buy purchased Dealtree in December 2008.
<br>
<br>
As our company continues to grow, the role of Consumer Electronics Product Tester (Level I) is critical to providing a superior level of service to our clientele. Using our proprietary Web-Based inventory and testing software platform, you will be responsible for assessing the basic functionality, physical condition and quality of assigned products. The Tester will test, document findings, troubleshoot and recommend any necessary repairs on Computers, Networking Equipment, Video and Audio Equipment and other Consumer Electronics. In addition, the Tester will photograph the product for its eventual listing.
<br>
<br>
To be a successful Tester, you must be able to prioritize and organize effectively in order to juggle multiple tasks concurrently. Your ability to build and maintain strong business relationships with co-workers and customers, a team approach to finding solutions and a commitment to having fun while being the best are essential.
<br>
<br>
<strong>Basic Qualifications:</strong>
<br>
<br>- High School diploma or equivalent.
<br>- Knowledge of computer & electronics repair is a definite asset.
<br>- Proven ability to meet challenging deadlines.
<br>- Proven ability to prioritize and organize effectively.
<br>- Proven ability to apply reasoning skills while following instructions furnished in written, oral, or diagram form .
<br>- Ability to compose short correspondences with correct grammar, punctuation and spelling.
<br>- Ability to add and subtract two digit numbers and multiply and divide by 10s or 100s utilizing monetary values, weight measurement, volume and distance
<br>- Intermediate MS Office skills
<br>- Clear vision at 20 inches with or without reasonable accommodation
<br>- Ability to identify and distinguish colors with or without reasonable accommodation
<br>
<br>
<strong>Preferred Qualifications:</strong>
<br>- Prior experience testing and/or repairing consumer electronics
<br>
<br>
<br>
Shift: Full Time, Monday Friday, 7:00 AM 4:00 PM
<br>
<br>
Our wage scale starts at $13.50 per hour
<br>
<br><b>Benefits (after introductory period):</b>
<br>- Excellent Benefits!
<br><br>
Please email your resume with a cover letter indicating for which position you are applying to <font color="#0000ff"><a href="mailto:txjobs@dealtree.com" rel="nofollow">txjobs@dealtree.com</a> </font><p>]]>
|
<![CDATA[GATTI TOWN NORTH DALLAS
<br>
<br>
Now Hiring Midway Manager/Game Tech
<br>
<br>
Successful candidates will have demonstrated ability to draw upon their mechanical, electrical and networking experience to maintain and service over 50 arcade and redemption games as well as amusements. Our facility uses a cashless debit system in addition to paper tickets. We also have Route 66 bowling, RDC bumper cars and a mechanical lift ride that require regular maintenance and occasional troubleshooting. Our midway offers driving, shooting and sports-themed attractions in addition to medium and large cranes.
<br>
<br>
We Offer:
<br>
A fun, upbeat environment
<br>
Full and Part Time opportunities
<br>
<br>
Email or fax us a resume and/or a completed application.
<br>
<br>
Employment application available online at www.gattitownnorthdallas.com (under Contact & Store Information)
<br>
<br>
Email: paul@ggpizzapartners.com Fax: 469-533-6466
<br>
<br>
Check us out on Facebook: GattiTown North Dallas
<br>
<br>
**We use E-Verify and Conduct Background Checks
<br>
<br>
EOE
<br>
]]>
|
<![CDATA[Looking for shop helper /office / with skills to train in Hvac /Plumbing areas
<br>
Also need cooking tech/ pref, to someone with refrigeration skills commercial side
<br>
Send resume with salery requir/ and only apply if can work more than3 days month
<br>
Both jobs require lifting and you may sweat in summer. NO DRUGS / SORRY
<br>
817/4914425 FAX resume ]]>
|
<![CDATA[Growing e-tailer in Rockwall is seeking entry level data technician to assist with data formatting and upload.
<br>
<br>
Hours are 9:00AM to 6:00PM Monday to Friday.
<br>
<br>
Primary tool is Microsoft Excel and speed and familiarity with the application is a must.
<br>
<br>
Please send resume and salary history.]]>
|
<![CDATA[Small machine shop needs Fanuc PCB (A1613-010-0150) PCB programmed for a Screw Machine (and maybe a Turn Center). ]]>
|
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
<br>
]]>
|
<![CDATA[<p><font size="4">Talented Support Techs needed!
pc, mac, &
web</font></p>
<blockquote>
<p>OK, we are looking for some talented people that can
play well with others. We have 3 spots for this position Its a PARTTIME
job and the schedule is flexible. </p>
<p><u><b><font size="3">The Experience we are looking for</font></b></u></p>
<ul>
<li>
<p>Must be able to provide excellent customer service</li>
<li>
<p>Ability to install XP, Win7, and Vista</li>
<li>
<p>TCIP understanding</li>
<li>
<p>
<span> </span>Ability
to make DNS changes update DNS records etc</li>
<li>
<p>Troubleshooting experience with network printers</li>
<li>
<p>Ability to use real words to explain technical
problems to customers</li>
<li>
<p>Must be able to begin a remote session to fix pcs,
macs and mobile phones</li>
<li>
<p>Ability to troubleshoot software, network and
printing problems</li>
</ul>
<p><u><b><font size="3">Experience not mandatory but
preferred</font></b></u></p>
<ul>
<li>
<p>Would like to have a Microsoft Certified Tech</li>
<li>
<p>A+ Certification</li>
<li>
<p>
<span> </span>Experience
in Broadband, DSL and FIOS setup</li>
<li>
<p>Server 2003, SBS 2003, Server 2008 and SBS 2008
experience</li>
<li>
<p>Connectwise experience</li>
</ul>
</blockquote>
<p> </p>
<blockquote>
<p><u><b><font size="3">What to send us TO APPLY</font></b></u></p>
<p style="text-indent: -.25in">1.<span>
</span>In an email put the following answers</p>
<p>
a.<span> </span>Who are
you?</p>
<p>
b.<span> </span>Where
have you worked?</p>
<p>
c.<span> </span>Why do
you think this job is a good fit?</p>
<p>
d.<span> </span>Are you
certified?</p>
<p style="text-indent: -.25in">2.<span>
</span>If you have a resume send that as well </p>
<p style="text-indent: -.25in">3.<span>
</span>Tell me what most of your experience is</p>
<p style="text-indent: -.25in">4.<span>
</span>Tell me about a time you really fixed something cool</p>
<p style="text-indent: -.25in">5.<span>
</span>Have you managed people before?</p>
</blockquote>
]]>
|
<![CDATA[Hiring Expierienced A/C Technicians that are NATE Certified and EPA Certified and have there TDLR technician registration.
<br>
Please contact Brandon 817-933-9590
<br>
Lonestar Services
<br>
TACLA28625E]]>
|
<![CDATA[A growing software development company in Lewisville needs help on the front lines. We need support desk professionals with the technical and personal skills to remotely trouble-shoot and resolve software and hardware (Pocket PC handheld) issues with our law enforcement clients. You will wear many hats and also assist with training, documentation and testing. If you are a quick learner who works well in a team environment, are familiar with Microsoft SQL Server, Windows O/S and networks, have dabbled in Crystal Reports, and don't mind a bit of regional travel as needed, send your resume to resumes@cardinaltracking.com, or fax to (972)539-8914 attn: Randy Sellers.]]>
|
<![CDATA[
<br>
<br>
We are a caring family doing whatever it takes to serve an outstanding product in a warm, friendly environment.
<br>
<br>
Position Description for Web Customer Relationship Technician
<br>
<br>
Position Summary: Web Customer Relationship Technician for Jasons Deli serves both corporate and franchise delis as well as our external customers by supporting our on-line ordering system. This position will be based in the Dallas/Fort Worth area.
<br>
<br>
Reporting Relationships: Web Customer Relationship Technician will report to the Online Ordering Manager. The individual will work in close cooperation with the all levels of management throughout Jasons Deli.
<br>
<br>
Compensation: A competitive salary is supplemented by a comprehensive, well-rounded benefits program. The salary will be $25,000-$35,000 annually, depending on experience.
<br>
<br>
Essential Functions:
<br>
<br>
Tier 1 and 2 Support: Addressing and resolving basic and escalated support issues for DMI employees and Jasons Deli customers.
<br>
Help Desk Liaison: Ability to work with the IS Department and the Help Desk for issues pertaining to on-line ordering, identifying areas for improvement and monitoring support trends.
<br>
Vendor Relations: Maintain strong relations and build proactive communication channels with our on-line ordering service provider (OrderTalk).
<br>
Quality Assurance: Manage the set up and operation of test environments used in the on-line ordering development process.
<br>
Operations Relations: Maintain strong relations with our deli managers and franchise community through open and frequent communication.
<br>
Data Management/ Ad hoc Analysis: Provide support to deli operations through timely reporting.
<br>
<br>
<br>
Core Competencies
<br>
<br>
Champion Change: Challenges the status quo and champions new initiatives; stimulates others to change; paves the way for needed changes.
<br>
Vision: Sees a way to constantly play a bigger role in the companys success.
<br>
Shaping Strategy: Aligns goals with those of Operations.
<br>
Inspiring Trust: Earns the confidence and trust of others; shows consistency between words and actions; delivers on commitments; produces high-quality work; demonstrates high standards of ethical conduct; protects confidential information;
<br>
Drive for Stakeholder Success: Sets and pursues aggressive goals; drives for results; demonstrates a strong commitment to organizational success.
<br>
Foster Open Communication: Creates an atmosphere in which timely and high quality information flows smoothly between self and others; encourages the open expression of ideas and opinions.
<br>
Professionalism: Consistently treats individuals with dignity and respect. Embraces, communicates and demonstrates Jasons core values.
<br>
<br>
Knowledge/Skills/Abilities:
<br>
<br>
Excellent verbal and written communication skills
<br>
Should have the desire and flexibility to assume the roles of individual contributor, team player, and leader simultaneously as the organization evolves
<br>
Strong analytical skills
<br>
Medium to advanced computer skills (Open Office, MS Office, Firefox, IE, pcAnywhere, etc.)
<br>
Customer service attitude
<br>
Ability to travel occasionally
<br>
Must have flexibility with work hours
<br>
<br>
Work Experience:
<br>
<br>
1 year restaurant or catering work experience preferred
<br>
1 year customer service experience preferred
<br>
<br>
Contact:
<br>
<br>
Send resume to 972-233-6116 or it.jobs@jasonsdeli.com
<br>
<br>
]]>
|
<![CDATA[Large Family Owned Repair Shop In Downtown Dallas In Need of An Experienced Technician
<br>
<br>
Fast Paced - Large Volume Foreign and Domestic Repair Shop is now interviewing for Drive Ability Technician and Service Writer
<br>
<br>
Searching for a dependable mechanic that can work independently and be motivated to complete jobs with little supervision. Mechanic must have valid drivers license, be highly motivated and drug free.
<br>
<br>
MINIMUM OF FIVE YEARS EXPERIENCE AND REFERENCES REQUIRED
<br>
<br>
Knowledge Of:
<br>
OBD II skills a must
<br>
Electrical
<br>
Computer Diagnostics
<br>
Chassis & Steering
<br>
HEAVY Drivability a MUST
<br>
<br>
Performance Based Weekly Pay According to Experience
<br>
<br>
Hours:
<br>
Monday - Friday
<br>
8am - 6pm
<br>
<br>
Please e-mail resume' for immediate consideration to mimik_thrasher@yahoo.com
<br>
Your time is as valuable as ours, please have resume and experience.
<br>
]]>
|
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
<br>
]]>
|
<![CDATA[Join the Ferrellgas Team in Royse City, TX!
<br>
<br>
If you have at least one year of driving and installation experience, a CDL with the ability to meet DOT requirements, and want to work where you make a difference, join the Ferrellgas team!
<br>
<br>
Ferrellgas is a national leader in the propane industry serving more than one million Customers in the 50 United States, the District of Columbia, and Puerto Rico. We are looking for someone to become a vital part of the Royse City community as a Service Technician/Install Driver.
<br>
<br>
Job Summary
<br>
<br>
Ferrellgas Customers across the country look to qualified Service Technicians/Install Drivers for the dependable, safe delivery of propane for their residential, industrial/commercial, and agricultural needs and for installation of appliances in an efficient, punctual, and safe manner. They live and raise their families in the communities they serve and are critical to our success. So, to get you rolling, we supply you with a truck, solid pay, great benefits, and flexible work schedule.
<br>
<br>
Responsibilities
<br>
<br>
Deliver propane in a safe, dependable manner
<br>
Install appliances in an efficient, punctual, and safe manner
<br>
Provide exceptional Customer service by supplying service information and answering inquires
<br>
Inspect vehicle and notify supervisor of needed equipment, supplies, or routine maintenance
<br>
Prepare and maintain records in accordance with regulations and company procedures
<br>
Operate truck in accordance to established safety procedures
<br>
Available for after-hours and weekend emergency deliveries or response
<br>
<br>
Requirements
<br>
<br>
High School Diploma or equivalent
<br>
2-5 years related experience
<br>
Class B CDL license with tanker and hazmat endorsements
<br>
Speak and read English
<br>
Experience in propane-related service work - preferred
<br>
Service or install work in the propane industry - preferred
<br>
<br>
The Ferrellgas team needs you, and so do our Customers, so apply today! You can apply online at <a href="http://www.ferrellgas.com/Job-Openings/Detail/2236." rel="nofollow">http://www.ferrellgas.com/Job-Openings/Detail/2236.</a>
<br>
<br>
EOE/AAP/M/F/D/V www.ferrellgas.com
<br>
<br>
Become a Ferrellgas Fan
<br>
www.facebook.com
<br>
Keyword: Ferrellgas
<br>
]]>
|
<![CDATA[<a href="http://www.apexcctv.com" rel="nofollow">Apex CCTV</a> in Allen, TX has an opening for a PC Technician
<br>
<br>
Pay Rate is $10-$12 per Hour
<br>
<br>
Applicants must possess the following:
<br>
At least 2 years experience building and configuring computers
<br>
Working knowledge of computer networks
<br>
Great interpersonal & communication skills
<br>
Strong customer service focus
<br>
Attention to detail
<br>
Responsible: no excuses attitude
<br>
<br>
Responsibilities are but not limited to:
<br>
Provide hardware/software phone support on devices we sell (we will train)
<br>
Build and configure PC-Based DVRs
<br>
<br>
Other
<br>
Must be able to pass a drug and criminal background check
<br>
CCTV installation skills and or knowledge is a plus but not required
<br>
<br>
]]>
|
<![CDATA[COMPANY
<br>
<br>
PRITCHETT, LP is a Dallas-based, nationally recognized, consulting, publishing, and training firm founded in 1974. More than 80% of the Fortune 500 and over 12 million employees have used our change management products and services.
<br>
<br>
JOB SUMMARY
<br>
<br>
The Programmer is responsible for the development of several planned new sites and maintenance of PritchettNet.com and RummlerBrache.com.
<br>
<br>
LOCATION
<br>
The Programmer must reside in the Dallas area and work at PRITCHETTs Dallas office.
<br>
<br>
MAJOR ACTIVITIES
<br>
<br>
Help build, deploy, and maintain web sites
<br>
Assist with Search Engine Optimization
<br>
Develop additional automation capabilities as needed by user community or clients
<br>
Assistance with end-user support needs
<br>
<br>
EXPERIENCE REQUIREMENT
<br>
<br>
Drupal, HTML, ASP, XML, AJAX, PHP, Javascript, my SQL Database
<br>
<br>
PLUSES
<br>
Perl, Ruby, Other Scripting Languages
<br>
Git/CVS/Subversion
<br>
jQuery, MooTools, Script.aculo.us
<br>
Dreamweaver
<br>
]]>
|
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
<br>
]]>
|
<![CDATA[POSITION: Jr. Technical Support Specialist (Dallas/Fort Worth)
<br>
<br>
REPORTS TO: Client Services Manager
<br>
<br>
SALARY: $40,000
<br>
<br>
COMPANY OVERVIEW:
<br>
<br>
Avero, LLC (www.averoinc.com) is a leading provider of business intelligence software for the hospitality industry. Its flagship software solution, Avero Slingshot, gives restaurant, bar, hotel, resort, casino and foodservice operators critical intelligence that allows them to increase revenues through higher average checks and decrease costs through tighter control of food, beverage, labor, and promotion costs. Avero Slingshot consolidates data from existing multiple point-of-sale (POS) systems into an easy-to-use, intuitive tool that analyzes trends and distributes decision-critical information. Avero was founded in 1999 and is based out of New York City. Collectively, the Avero team has extensive experience in the hospitality trade, complemented by technology, financial, and sales expertise. For more information, please visit <a href="http://www.averoinc.com" rel="nofollow">http://www.averoinc.com</a>. Avero offers a dynamic, fun work environment with focus on hospitality, exceeding client expectations and an opportunity to be a part of a rapidly growing company.
<br>
<br>
POSITION OVERVIEW JR. TECHNICAL SUPPORT SPECIALIST:
<br>
<br>
We are currently searching for a Jr. Technical Support Specialist to join our client services team! We are looking for a candidate that demonstrates strong technical knowledge with a passion for service. The perfect candidate will be an innovative thinker with creative problem solving skills, communication skills (both written and oral), and a sense of urgency to get the job done. This position is critical to ensuring that we provide exceptional customer service related to consistent, reliable, accurate, and timely data delivery. This is a great opportunity to work with the IT staffs from some of the most prominent Casino, Restaurant, and Hotel companies from around the world. Not only will the candidate learn new software, but new technical skill sets as well. Avero is growing quickly and needs to fill this position immediately to support that growth.
<br>
This position reports to Averos Client Services Manager. The goal of the Client Services team is to provide outstanding customer service that goes above and beyond our clients expectations as it relates to the timely and accurate delivery of data, as well as making certain that our clients understand not only how, but also why they should utilize our performance management software solution. The Level 1 Technical Support Specialist will play a key role in supporting and maintaining the technical aspect of the department, including standard installations of our data extraction utility at new clients and providing technical support to existing customers.
<br>
<br>
PRIMARY RESPONSIBILITIES:
<br>
<br>
Perform installation of Avero Data Extraction Software remotely
<br>
o Involves interfacing with food & beverage Point-of-Sale and punch card systems
<br>
Work with Averos Implementation Coordinator to solve customers technical issues
<br>
o Includes interfacing directly with customers by phone to resolve technical issues
<br>
o Also includes escalating technical issues to Level 2 Technical Support team, as needed
<br>
Connect remotely to client computers to diagnose and troubleshoot data transfer problems
<br>
Perform basic support tasks for Avero Slingshotฎ end users, including user maintenance, application setup, and minor data correction
<br>
Assist Level 2 and Level 3 support by coordinating customer communication and providing regular status updates to customers
<br>
Perform CRM maintenance tasks to make sure information in client history reports is accurate
<br>
o Periodically prune customer notes and records
<br>
o Make sure existing notes and records contain up to date and accurate information
<br>
Monitor daily data transfers from over 1,500 customers
<br>
Monitor missing data reports and track efforts to recover missing customer data
<br>
<br>
REQUIREMENTS:
<br>
<br>
A Bachelors degree with at least 2 years customer support experience, preferably technical support
<br>
Prior experience with food & beverage Point-of-Sale systems a plus
<br>
Working knowledge of both Microsoft Internet Explorer Web and Mozilla FireFox web browsers
<br>
Experience with various types of remote access software
<br>
Experience in remote software support
<br>
Knowledge of basic networking and modem technologies
<br>
Basic knowledge of Microsoft Office programs (Microsoft Word, Excel and PowerPoint) a plus
<br>
Must be well organized and able to accurately track customer activities
<br>
Hospitality experience a plus
<br>
Other Requirements:
<br>
o Excellent communication skills, both verbal and written a MUST
<br>
o Possess versatile leadership qualities and the ability to manage change
<br>
o Demonstrate self-confidence, energy and enthusiasm
<br>
o Present ideas, expectations and information in a concise, well-organized way
<br>
o Manage time well, correctly prioritizing tasks
<br>
o Establish, measure and effectively evaluate processes, policies and procedures
<br>
o Ability to manage processes and associate relationships in multiple locations
<br>
<br>
Application Instructions: please submit resumes to jobs@averoinc.com
<br>
]]>
|
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
<br>
<br>
Then, this position may be for you...
<br>
<br>
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
<br>
<br>
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
<br>
<br>
To qualify for this Work From Home opportunity you would need:
<br>
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
<br>
Broadband connection (1 MB down / 384 kbps up)
<br>
Meet the requirements of the job description below
<br>
<br>
<br>
Responsibilities:
<br>
Perform analysis on customers PC and make product or service recommendations
<br>
Supply best in class support to direct consumers on all technology support needs
<br>
Use company provided tools to troubleshoot and solve customer technology problems
<br>
Maintain high level of customer satisfaction with focus on first call resolution
<br>
Identification and removal of Malware and Viruses
<br>
<br>
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
<br>
<br>
Answer calls and greet customer or partner sales representative
<br>
Review ticket in customer service tracking application
<br>
Determine scope of issue
<br>
Confirm customer agreement to pricing and conditions of service
<br>
Manage credit card processing
<br>
Handle requests for refunds per company policies
<br>
Follow through on warranty requests or open issues
<br>
Encourage completion of customer survey
<br>
Close the incident within recommended service times
<br>
Properly document all support calls
<br>
Adhere to quality standards set by company
<br>
Provide feedback on tool, process, and business improvements
<br>
Represent company in a professional and ethical manner
<br>
<br>
<br>
Skills:
<br>
Excellent written and oral communication skills, second language a plus
<br>
Can communicate technical concepts clearly to customers level of understanding
<br>
Excellent customer interaction skills
<br>
Very good organizational and multitasking skills
<br>
Ability to problem solve and resolve problems creatively
<br>
Review SOPs (standard operating procedures) and provide feedback and ideas
<br>
Ability to type 30 to 40 words per minute
<br>
<br>
<br>
Qualifications:
<br>
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
<br>
Hardware / Software technical support
<br>
Troubleshooting Windows XP platform to registry level
<br>
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
<br>
Networking technologies TCP/IP, DNS, Firewalls
<br>
Internet connectivity using cable, DSL, satellite, dial-up
<br>
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
<br>
Iternet security in areas of virus and spyware
<br>
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
<br>
<br>
Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
<br>
]]>
|
<![CDATA[I am securing a candidate for a 4-5 month duration of time with the applicable skill sets to work in a corporate environment.
<br>
6AM-3PM Monday through Friday
<br>
Expected Start Date: March 1st, 2010
<br>
Credit Check and Background Check will be performed
<br>
<br>
Position - Desktop Technician (level 1)
<br>
<br>
Job Description - The Desktop Technicians role is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion.
<br>
<br>
ทWork with end users to identify and deliver required PC service levels.
<br>
<br>
ทInstall, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
<br>
<br>
ทWhere required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
<br>
<br>
ทReceive and respond to incoming calls, pages, and/or e-mails regarding Desktop and/or hardware problems..
<br>
<br>
ทAccurately document instances of hardware failure, repair, installation, and removal.
<br>
<br>
ทConstruct, install, and test customized configurations based on various platforms and operating systems.
<br>
<br>
ทSupport development and implementation of new computer projects and new hardware installations.
<br>
<br>
ทMaintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations.
<br>
<br>
ทMust be able to lift 50lbs.
<br>
<br>
ทPack, unpack and image workstations for deployment to the end user.
<br>
<br>
ทMust be self starter and in a team environment.
<br>
<br>
ทEffective communication skills (English fluency).
<br>
<br>
<br>
<br>
]]>
|
<![CDATA[Yardi is a great place to work.
<br>
We have terrific employees, a pleasant and casual working environment, competitive salaries, and an unbeatable benefits package. Our corporate culture stresses integrity, respect, trust, responsibility, and fun. We look for professional, enthusiastic, and self-motivated team players with a desire to learn and the ability to work in a fast paced environment. In todays economy, there is some security in knowing that our clients have been using our real estate management software since 1982.
<br>
<br>
<br>
Application Specialist:
<br>
<br>
Ready to excel? Are you committed to exceptional service and client satisfaction? We are! As an Application Specialist you will resolve application, database, and hardware support requests involving the Yardi suite of web based products. You will assist clients via telephone with daily support needs including, but not limited to, Yardi applications, SQL and Oracle databases, Web Servers, Networks, and Citrix configurations.
<br>
Ideal candidates possess a minimum of two years of technical support experience. Recent Computer Science, Information Technology, Business Economics, Accounting or Finance graduates are encouraged to apply. Developed skills with SQL, programming, or web services will be highly welcomed. General accounting knowledge is a big plus.
<br>
The successful hire will combine an intense will to succeed with the ability to juggle multiple responsibilities under tight deadlines, the ability to work both independently and as part of a team, and to quickly learn new technologies and processes.
<br>
<br>
This is your opportunity to get your foot in the door to a successful, growing company!
<br>
<br>
If this sounds like your kind of place, please submit your resume by e-mail to: USAJobs@yardi.com ]]>
|
<![CDATA[Job responsibilities:
<br>
ท Troubleshoot and resolve desktop support issues, both hardware and software.
<br>
ท Perform help desk activities (answering help desk calls and tickets)
<br>
ท Support user community through configuration and troubleshooting
<br>
ท Assist with equipment hardware and software upgrades.
<br>
ท Work with system engineers when appropriate on advanced support issues or projects
<br>
<br>
<br>
Job requirements:
<br>
ท Solid working knowledge of Microsoft Windows desktop operating systems and Microsoft Office.
<br>
ท High School diploma or equivalent required, any higher education a plus.
<br>
ท Good hardware troubleshooting experience.
<br>
ท Basic networking skills are a plus.
<br>
ท Strong interpersonal, written and oral communication skills.
<br>
ท Highly self-motivated and directed with keen attention to detail.
<br>
ท Strong problem-solving abilities.
<br>
ท Strong customer service orientation.
<br>
ท Lifting and transporting of moderately heavy objects, such as computers and peripherals. Able to lift at least 50lbs.
<br>
ท Prefer A+ hardware certification
<br>
ท Prefer Microsoft Certification on Windows Desktop systems, Office suites and Networking
<br>
<br>
Other Skills/Characteristics:
<br>
This individual must be able to function fairly independently as they will be responsible for a period of time when help requests are slower. They will be self-starter who looks for opportunities to improve the customer experience willing to deliver results above and beyond customer expectations. They will be able to identify recurring issues and propose solution for eliminating or minimizing their effect. They will be conscious of the security of our data and the need to protect it, reporting anything that appears fishy, and understanding the need to protect our valuable digital assets. A willingness to ask for help when needed and knows how/when to use available support resources from vendors.
<br>
<br>
]]>
|
<![CDATA[Local Dallas tutoring company seeking to fill full-time Electronic Data Coordinator position. Employee will help manage SQL databases on a daily basis. Will also assist the IT Manager to with troubleshooting and desktop support throughout the office.
<br>
<br>
Job Requirements:
<br>
<br>
ท Excellent computer skills a must
<br>
<br>
ท Heavy use of Excel at least an intermediate skill level preferred
<br>
<br>
ท Experience with SQL (MySQL, MSSQL, etc.) preferred
<br>
<br>
ท Trouble-shooting skills a must
<br>
<br>
ท Self-starter/fast learner
<br>
<br>
ท Bachelors degree in any field or equivalent work experience
<br>
<br>
Experience:
<br>
<br>
ท Previous IT experience preferred, but not required
<br>
<br>
ท Experience in office environment preferred
<br>
<br>
ท Experience in working to meet externally mandated deadlines preferred
<br>
<br>
This is an immediate need. If interested, please e-mail resume and cover letter attention to Stephanie.
<br>
<br>
]]>
|
<![CDATA[teleNetwork: Technical Support Representative (Level I)
<br>
<br>
Must apply from our site in order to be considered for the position: <a href="http://telenetwork.com/wah.html" rel="nofollow">http://telenetwork.com/wah.html</a>
<br>
<br>
<br>
<br>
Flexible Scheduling * Rapid Advancement * Promotes from Within
<br>
<br>
We are looking for technical support representatives to provide excellent support and customer service for Internet users.
<br>
You must apply from our site at: <a href="http://telenetwork.com/wah.html" rel="nofollow">http://telenetwork.com/wah.html</a>. Once we receive your application we will contact you
<br>
as promptly as possible.
<br>
<br>
Bilingual a Plus.
<br>
<br>
<br>
<br>
System Requirements:
<br>
<br>
- Desktop or Laptop PC (No Macintosh computers)
<br>
- 1GHz processor
<br>
- Windows XP, Vista or Windows 7 operating system
<br>
- 1GB of RAM (Vista and Windows 7 must have 2GB)
<br>
- Sound card and speakers
<br>
- 15" monitor
<br>
- Functional webcam and microphone (software download instructions will be provided upon selection for interview).
<br>
- Windows Internet Explorer 7
<br>
- Java Runtime Environment 1.4.2
<br>
- Cisco VPN Client (software provided by teleNetwork) which does not run natively in any 64-bit environments
<br>
- Virus and spyware protection software and a working firewall (Windows firewall is fine)
<br>
- Additional software programs which may be required including Adobe Acrobat reader.
<br>
<br>
Network Requirements:
<br>
<br>
- Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the
<br>
home is allowed for the computer but not for the IP phone)
<br>
- Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low-
<br>
Power 15.4W IEEE 802.3af device)
<br>
- Network device capable of providing internet connection to 2 or more devices via Ethernet (DSL modem with router
<br>
capabilities, router or switch)
<br>
<br>
Home Requirements:
<br>
<br>
- Dedicated space with adequate work surface.
<br>
- Work area must be free from background noise and distractions
<br>
- Live in Texas
<br>
<br>
<br>
Please visit our site for more information regarding this career opportunity!
<br>
]]>
|
<![CDATA[teleNetwork: Technical Support Representative (Level I)
<br>
<br>
Must apply from our site in order to be considered for the position: <a href="http://telenetwork.com/wah.html" rel="nofollow">http://telenetwork.com/wah.html</a>
<br>
<br>
<br>
<br>
Flexible Scheduling * Rapid Advancement * Promotes from Within
<br>
<br>
We are looking for technical support representatives to provide excellent support and customer service for Internet users.
<br>
You must apply from our site at: <a href="http://telenetwork.com/wah.html" rel="nofollow">http://telenetwork.com/wah.html</a>. Once we receive your application we will contact you
<br>
as promptly as possible.
<br>
<br>
Bilingual a Plus.
<br>
<br>
<br>
<br>
System Requirements:
<br>
<br>
- Desktop or Laptop PC (No Macintosh computers)
<br>
- 1GHz processor
<br>
- Windows XP, Vista or Windows 7 operating system
<br>
- 1GB of RAM (Vista and Windows 7 must have 2GB)
<br>
- Sound card and speakers
<br>
- 15" monitor
<br>
- Functional webcam and microphone (software download instructions will be provided upon selection for interview).
<br>
- Windows Internet Explorer 7
<br>
- Java Runtime Environment 1.4.2
<br>
- Cisco VPN Client (software provided by teleNetwork) which does not run natively in any 64-bit environments
<br>
- Virus and spyware protection software and a working firewall (Windows firewall is fine)
<br>
- Additional software programs which may be required including Adobe Acrobat reader.
<br>
<br>
Network Requirements:
<br>
<br>
- Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the
<br>
home is allowed for the computer but not for the IP phone)
<br>
- Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low-
<br>
Power 15.4W IEEE 802.3af device)
<br>
- Network device capable of providing internet connection to 2 or more devices via Ethernet (DSL modem with router
<br>
capabilities, router or switch)
<br>
<br>
Home Requirements:
<br>
<br>
- Dedicated space with adequate work surface.
<br>
- Work area must be free from background noise and distractions
<br>
- Live in Texas
<br>
<br>
<br>
Please visit our site for more information regarding this career opportunity!
<br>
]]>
|
<![CDATA[teleNetwork: Technical Support Representative (Level I)
<br>
<br>
Must apply from our site in order to be considered for the position: <a href="http://telenetwork.com/wah.html" rel="nofollow">http://telenetwork.com/wah.html</a>
<br>
<br>
<br>
<br>
Flexible Scheduling * Rapid Advancement * Promotes from Within
<br>
<br>
We are looking for technical support representatives to provide excellent support and customer service for Internet users.
<br>
You must apply from our site at: <a href="http://telenetwork.com/wah.html" rel="nofollow">http://telenetwork.com/wah.html</a>. Once we receive your application we will contact you
<br>
as promptly as possible.
<br>
<br>
Bilingual a Plus.
<br>
<br>
<br>
<br>
System Requirements:
<br>
<br>
- Desktop or Laptop PC (No Macintosh computers)
<br>
- 1GHz processor
<br>
- Windows XP, Vista or Windows 7 operating system
<br>
- 1GB of RAM (Vista and Windows 7 must have 2GB)
<br>
- Sound card and speakers
<br>
- 15" monitor
<br>
- Functional webcam and microphone (software download instructions will be provided upon selection for interview).
<br>
- Windows Internet Explorer 7
<br>
- Java Runtime Environment 1.4.2
<br>
- Cisco VPN Client (software provided by teleNetwork) which does not run natively in any 64-bit environments
<br>
- Virus and spyware protection software and a working firewall (Windows firewall is fine)
<br>
- Additional software programs which may be required including Adobe Acrobat reader.
<br>
<br>
Network Requirements:
<br>
<br>
- Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the
<br>
home is allowed for the computer but not for the IP phone)
<br>
- Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low-
<br>
Power 15.4W IEEE 802.3af device)
<br>
- Network device capable of providing internet connection to 2 or more devices via Ethernet (DSL modem with router
<br>
capabilities, router or switch)
<br>
<br>
Home Requirements:
<br>
<br>
- Dedicated space with adequate work surface.
<br>
- Work area must be free from background noise and distractions
<br>
- Live in Texas
<br>
<br>
<br>
Please visit our site for more information regarding this career opportunity!
<br>
]]>
|
<![CDATA[teleNetwork: Technical Support Representative (Level I)
<br>
<br>
Must apply from our site in order to be considered for the position: <a href="http://telenetwork.com/wah.html" rel="nofollow">http://telenetwork.com/wah.html</a>
<br>
<br>
<br>
<br>
Flexible Scheduling * Rapid Advancement * Promotes from Within
<br>
<br>
We are looking for technical support representatives to provide excellent support and customer service for Internet users.
<br>
You must apply from our site at: <a href="http://telenetwork.com/wah.html" rel="nofollow">http://telenetwork.com/wah.html</a>. Once we receive your application we will contact you
<br>
as promptly as possible.
<br>
<br>
Bilingual a Plus.
<br>
<br>
<br>
<br>
System Requirements:
<br>
<br>
- Desktop or Laptop PC (No Macintosh computers)
<br>
- 1GHz processor
<br>
- Windows XP, Vista or Windows 7 operating system
<br>
- 1GB of RAM (Vista and Windows 7 must have 2GB)
<br>
- Sound card and speakers
<br>
- 15" monitor
<br>
- Functional webcam and microphone (software download instructions will be provided upon selection for interview).
<br>
- Windows Internet Explorer 7
<br>
- Java Runtime Environment 1.4.2
<br>
- Cisco VPN Client (software provided by teleNetwork) which does not run natively in any 64-bit environments
<br>
- Virus and spyware protection software and a working firewall (Windows firewall is fine)
<br>
- Additional software programs which may be required including Adobe Acrobat reader.
<br>
<br>
Network Requirements:
<br>
<br>
- Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the
<br>
home is allowed for the computer but not for the IP phone)
<br>
- Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low-
<br>
Power 15.4W IEEE 802.3af device)
<br>
- Network device capable of providing internet connection to 2 or more devices via Ethernet (DSL modem with router
<br>
capabilities, router or switch)
<br>
<br>
Home Requirements:
<br>
<br>
- Dedicated space with adequate work surface.
<br>
- Work area must be free from background noise and distractions
<br>
- Live in Texas
<br>
<br>
<br>
Please visit our site for more information regarding this career opportunity!
<br>
]]>
|
<![CDATA[teleNetwork: Technical Support Representative (Level I)
<br>
<br>
Must apply from our site in order to be considered for the position: <a href="http://telenetwork.com/wah.html" rel="nofollow">http://telenetwork.com/wah.html</a>
<br>
<br>
<br>
<br>
Flexible Scheduling * Rapid Advancement * Promotes from Within
<br>
<br>
We are looking for technical support representatives to provide excellent support and customer service for Internet users.
<br>
You must apply from our site at: <a href="http://telenetwork.com/wah.html" rel="nofollow">http://telenetwork.com/wah.html</a>. Once we receive your application we will contact you
<br>
as promptly as possible.
<br>
<br>
Bilingual a Plus.
<br>
<br>
<br>
<br>
System Requirements:
<br>
<br>
- Desktop or Laptop PC (No Macintosh computers)
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- 1GHz processor
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- Windows XP, Vista or Windows 7 operating system
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- 1GB of RAM (Vista and Windows 7 must have 2GB)
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- Sound card and speakers
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- 15" monitor
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- Functional webcam and microphone (software download instructions will be provided upon selection for interview).
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- Windows Internet Explorer 7
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- Java Runtime Environment 1.4.2
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- Cisco VPN Client (software provided by teleNetwork) which does not run natively in any 64-bit environments
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- Virus and spyware protection software and a working firewall (Windows firewall is fine)
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- Additional software programs which may be required including Adobe Acrobat reader.
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Network Requirements:
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- Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the
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home is allowed for the computer but not for the IP phone)
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- Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low-
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Power 15.4W IEEE 802.3af device)
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- Network device capable of providing internet connection to 2 or more devices via Ethernet (DSL modem with router
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capabilities, router or switch)
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Home Requirements:
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- Dedicated space with adequate work surface.
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- Work area must be free from background noise and distractions
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- Live in Texas
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Please visit our site for more information regarding this career opportunity!
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<![CDATA[Experienced Canon Copier / Printer Specialists and Technicians wanted. Compensation is commensurate with experience.
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Please email a current resume. ]]>
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<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
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Then, this position may be for you...
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support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
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support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
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To qualify for this Work From Home opportunity you would need:
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Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
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Broadband connection (1 MB down / 384 kbps up)
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Meet the requirements of the job description below
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Responsibilities:
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Perform analysis on customers PC and make product or service recommendations
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Supply best in class support to direct consumers on all technology support needs
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Use company provided tools to troubleshoot and solve customer technology problems
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Maintain high level of customer satisfaction with focus on first call resolution
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Identification and removal of Malware and Viruses
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As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
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Answer calls and greet customer or partner sales representative
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Review ticket in customer service tracking application
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Determine scope of issue
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Confirm customer agreement to pricing and conditions of service
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Manage credit card processing
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Handle requests for refunds per company policies
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Follow through on warranty requests or open issues
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Encourage completion of customer survey
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Close the incident within recommended service times
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Properly document all support calls
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Adhere to quality standards set by company
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Provide feedback on tool, process, and business improvements
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Represent company in a professional and ethical manner
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Skills:
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Excellent written and oral communication skills, second language a plus
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Can communicate technical concepts clearly to customers level of understanding
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Excellent customer interaction skills
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Very good organizational and multitasking skills
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Ability to problem solve and resolve problems creatively
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Review SOPs (standard operating procedures) and provide feedback and ideas
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Ability to type 30 to 40 words per minute
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Qualifications:
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Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
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Hardware / Software technical support
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Troubleshooting Windows XP platform to registry level
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Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
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Networking technologies TCP/IP, DNS, Firewalls
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Internet connectivity using cable, DSL, satellite, dial-up
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Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
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Iternet security in areas of virus and spyware
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Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
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Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
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